Eaton
10000 Woodward Avenue
Woodridge, Illinois 60517
+1 773-869-1776
+1 (773) 869-1329
cpdipresaleshelp@eaton.com
United States
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Product Status Discontinued on 3/3/2023

Features

Double-Conversion UPS Protects Equipment against Damage, Downtime and Data Loss
This 100/110/120/127V 50/60 Hz UPS system with IGBT technology maintains perfect output by converting AC input to DC, then reconverting UPS output to fully regulated sine wave AC with +/-2% voltage regulation in online and battery modes. Featuring an 1800W capacity, high 0.9 power factor, 570 joules of surge suppression, true on-line operation with pure sine wave output and zero transfer time to battery mode in on-line double-conversion mode, the SmartOnline® SU2000RTXLCD2U double-conversion UPS provides the highest level of AC power protection and battery backup for critical network closet, computer room and data center equipment.
Individually Controllable Load Banks Let You Access and Control Outlets Remotely
Six NEMA 5-15/20R outlets are split evenly into two switchable three-outlet load banks, allowing you to reboot select components or shed loads remotely. In addition to those six outlets, this UPS provides one unswitched NEMA L5-20R outlet for powering a critical component or in-rack PDU.
Reliable, Expandable Battery Backup Keeps You Operational Through Power Outages
The field-replaceable, hot-swappable internal battery provides 13.3 minutes of support at half load (900W) and 4.3 minutes at full load (1800W), keeping protected equipment operational through power failures. For mission-critical applications demanding scalable extended runtime, the UPS supports external battery packs, such as Tripp Lite's BP48V27-2US (sold separately). The intelligent battery management system with temperature-compensated charging extends battery life.
ENERGY STAR-Certified Economy Mode Helps You Save Money and Protect the Environment
By meeting strict EPA efficiency guidelines, this ENERGY STAR-certified UPS system helps you save money and energy. A power-saving Economy mode setting option offers enhanced efficiency and reduced BTU output when utility power is already high quality.
Set Output Frequency to Match That of Your Connected Equipment
Using the UPS in Frequency Conversion mode will correct or convert the incoming frequency of 50 Hz to output 60 Hz (and vice versa).
Intuitive Front-Panel Interface for Convenient UPS Operation and Monitoring
The front-panel LCD features nine selectable screens of UPS data (including load, voltage and battery data) and 16 screens of configuration and setup options. LEDs indicate line power availability, AC to DC conversion, battery mode operation, inverter mode, ECO mode operation, bypass mode operation and AC output status.
Advanced Communications Ports Allow for Automatic Saves and Shutdowns
RS-232 and HID-compliant USB ports connect to a computer running Tripp Lite's free downloadable PowerAlert® software to enable safe unattended file saves and system shutdown in case of a prolonged power failure. An EPO port connects the UPS to a contact closure switch to enable emergency inverter shutdown. Cables are included.
Optional WEBCARDLX Network Interface Offers 24/7 Access
The SU2000RTXLCD2U includes a slot for an optional Java-free HTML5-based WEBCARDLX (sold separately) that enables full remote access for site power and UPS status monitoring, configuration, control and email notifications via secure web browser, SNMP, telnet or SSH. It supports 10/100 Mbps auto-sensing for optimum communication with an Ethernet network. Automated alerts help prevent accidental overloads, power loss and downtime. WEBCARDLX 15.5.2 or later is required to use the Auto Probe feature, which can prevent costly service calls by automatically rebooting non-responsive network devices.
Versatile Installation Options
Hardware is included for mounting the UPS system in 2U of space in an EIA-standard 19-inch 4-post rack. Use the optional 2POSTRMKITWM (sold separately) for 2-post rack mounting or the optional 2-9USTAND (sold separately) for mounting in an upright tower position. The 10-ft. (3.05 m) power cord with NEMA 5-20P plug connects to any compatible AC outlet.

Package Includes

  • SU2000RTXLCD2U SmartOnline Double-Conversion UPS
  • USB cable
  • RS-232 cable
  • EPO cable
  • 4-post rack-mounting hardware
  • Owner’s manual
Cisco compatible Energy Star certified RoHS compliant VMware ready application

Specifications

OVERVIEW
UPC Code037332248534
UPS TypeOn-Line
INPUT
Input PhaseSingle-Phase
Rated input current (Maximum Load)16A
Nominal Input Voltage(s) Supported100V AC; 110V AC; 115V AC; 120V AC; 127V AC
Nominal Input Voltage Description120V factory default
UPS Input Connection Type5-20P
Input Circuit Breakers30A
UPS Input Cord Length (ft.)10
Recommended Electrical Service20A 120V
Total Harmonic Distortion  0.03
OUTPUT
Output Capacity (VA)2000
Output Capacity (kVA)2
Output Capacity (Watts)1800
Output Capacity (kW)1.8
Output Capacity Details17.3A (100V), 18.3A (110V), 17.2A (115V), 17A (120V), 17.6A (127V). ON LINE MODE: Maximum output capacity is reduced to 1620 watts at 115V nominal and 1440 watts at 100V nominal; FREQUENCY REGULATION / CONVERSION MODE: Maximum output ratings are reduced in frequency regulation / conversion mode (127/120V 1260 watts / 115V 1134 watts / 110V 1071 watts / 100V 1008 watts) OVERLOAD CAPACITY: Supports inverter operation up to 105% load continuously, 125% load for 3 minutes; 150% load for 30 seconds and >150% load for 0.5 seconds before switching to BYPASS (when bypass input voltage and frequency are WITHIN bypass limits) or SHUTDOWN (when bypass input voltage or frequency are OUTSIDE bypass limits)
Power Factor  0.9
Crest Factor  3:1
Nominal Voltage Details120V sinusoidal in line mode and 120V sinusoidal in battery mode
Frequency Compatibility50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion
Frequency Compatibility DetailsON LINE MODE: Output frequency is automatically configured to match nominal input frequency on startup; Output matches input frequency when +/-5Hz of nominal; Output is regulated to +/-0.05Hz when input frequency exceeds +/-5Hz of nominal. UPS switches to battery mode when input frequency is below 40Hz or above 70Hz. FREQUENCY REGULATION / CONVERSION MODE: Output is regulated to +/-0.05Hz of selected output frequency input is 40 to 70Hz; UPS switches to battery mode when input frequency is below 40Hz or above 70Hz. BATTERY MODE: Output is regulated to +/-0.05Hz.
Output Voltage Regulation (Line Mode)+/- 2%
Output Voltage Regulation (Economy Line Mode)+/- 10%
Output Voltage Regulation (Battery Mode)+/- 3%
Load Management Receptacles  Two switchable three-outlet 5-15/20R load banks
Output AC Waveform (AC Mode)Pure Sine wave
Output AC Waveform (Battery Mode)Pure Sine wave
Nominal Output Voltage(s) Supported100V; 110V; 115V; 120V; 127V
Output Receptacles(6) 5-15/20R; (1) L5-20R
Individually Controllable Load Banks  Yes
BATTERY
Battery TypeValve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)  4.3 min. (1800W)
Runtime Half Load (min.)  12.3 min. (900W)
Expandable RuntimeYes
Expandable Runtime DescriptionSome external battery configurations require the use of Tripp Lite's External Battery Configuration Software, see manual for details
External Battery Pack Compatibility   BP48V24-2U  (limit 1); BP48V60RT-3U (multi-pack compatible);  BP48V27-2US  (multi-pack compatible)
DC System Voltage (VDC)48
Battery Recharge Rate (Included Batteries)Less than 3 hours recharge to 90% (typical, full load discharge)
Battery AccessFront panel battery access
Internal UPS Replacement Battery Cartridge RBC94-2U 
Battery Replacement DescriptionHot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation DescriptionOnline, double-conversion power conditioning maintains 2% output voltage regulation during brownouts and overvoltages. Input voltage range of 100 to 150
Overvoltage Correction  Corrects overvoltages to 150V (0-100% load)
Undervoltage Correction  Corrects undervoltages to 100V at full load (90V at 100V nominal)
Severe Undervoltage CorrectionCorrects brownouts to 70V (70% load) & 55V (33% load)
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD DisplayFront panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
Switches2 switches control off/on power status and alarm-cancel operation; 2 additional scroll-down and scroll-up / select options enable LCD status viewing and configuration options
Alarm Cancel OperationPower-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
Audible AlarmAudible alarm indicates UPS startup, power-failure, low-battery, overload, UPS fault and remote shutdown conditions
LED Indicators7 front panel LEDs indicate line power availability, AC to DC conversion, battery mode operation, inverter mode, eco mode operation, bypass mode operation and AC output status
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating570
UPS AC Suppression Response TimeInstantaneous
UPS Dataline Suppression1 line TEL/DSL (1 in / 1 out); 10/100Base T Ethernet
EMI / RFI AC Noise Suppression  Yes
PHYSICAL
Primary Form FactorRackmount
Rack Height  2U
Cooling MethodFan
Included Mounting Accessory DescriptionIncluded 4POSTRAILKIT mounting bracket enables installation in 4 post racks from 20.5 to 36 inches (521 to 914mm)
Installation Form Factors Supported with Included Accessories4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories2 post rackmount ( 2POSTRMKITWM ); 2-4 post front rail rackmount ( UPSHDEARKIT ); 4 post rackmount short-depth ( 4POSTRAILKITWM ); Tower ( 2-9USTAND ); Wallmount ( 2POSTRMKITWM )
Minimum Required Rack Depth (inches)22
Minimum Required Rack Depth with External Battery Pack (cm)66
Minimum Required Rack Depth with External Battery Pack (in.)26
Minimum Required Rack Depth without External Battery Pack (cm)61
Minimum Required Rack Depth without External Battery Pack (in.)24
Optional Mounting Accessory NotesOptional  2-9USTAND  enables upright tower UPS placement;  2POSTRMKITWM  enables wall-mount and 2-post rackmount installation;  4POSTRAILKITWM  enables installation in 4-post short-depth racks from 14.5 to 23.5 inches (368 to 597mm);  UPSHDEARKIT  enables installation in 2 or 4-post racks using front vertical rails only, without rear support
Primary UPS Depth (mm)483
Primary UPS Height (mm)89
Primary UPS Width (mm)445
Shipping Dimensions (hwd / in.)9.10 x 23.20 x 19.30
UPS Housing MaterialSteel
UPS Power Module Dimensions (hwd, in.)3.5 x 17.5 x 19
UPS Power Module Weight (kg)22.00
UPS Power Module Weight (lbs.)48.5
ENVIRONMENTAL
Operating Temperature Range32° to 104°F (0° to 40°C)
Storage Temperature Range5° to 122°F (-15° to 50°C)
Relative Humidity0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)  684
AC Economy Mode BTU / Hr. (Full Load)392
AC Economy Mode Efficiency Rating (100% Load)94%
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load  1087
Operating Elevation3,000 m above the sea level
Audible Noise57 dBA at 1m front side
COMMUNICATIONS
Network Management CardsWEBCARDLX;  MODBUSCARD ;  RELAYIOCARD ; SNMPWEBCARD
Network Monitoring Port DescriptionSupports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications
PowerAlert SoftwareFor local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications CableUSB and DB9 cabling included
WatchDog CompatibilitySupports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card DescriptionNetwork management card optional
Communications InterfaceUSB (HID enabled); DB9 Serial; Contact closure; EPO (emergency power off); Slot for SNMP/Web interface
LINE / BATTERY TRANSFER
Transfer Time  Zero (0 milliseconds) in double-conversion mode; 4 milliseconds economy mode
Low Voltage Transfer to Battery Power (Setpoint)100V at full load (90V full load at 100V nominal setting); 70V at 70% load; 55V at 33% load
High Voltage Transfer to Battery Power (Setpoint)150
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)Cold-start operation supported
High Availability UPS Features  Auto Probe Monitoring and Reboot (requires WEBCARDLX); Automatic inverter bypass; Expandable battery backup; Hot swappable batteries; On-Line/Double-Conversion; Remote management; Sine wave output; Surge/noise protection; Zero transfer time
Green Energy-Saving FeaturesHigh efficiency economy mode operation; Individually controllable load banks; Schedulable daily hours of economy mode operation
APPLICATIONS
UPS ApplicationsMission Critical Applications
STANDARDS & COMPLIANCE
Product CertificationsCSA (Canada); NOM (Mexico); UL 1778
Product ComplianceRoHS; ENERGY STAR Qualified; FCC Part 15 Class A (USA)
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)2-year limited warranty
Connected Equipment Insurance (U.S., Canada & Puerto Rico)$250,000 Ultimate Lifetime Insurance 

Questions & Answers

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.