10000 Woodward Avenue
Woodridge, Illinois 60517
+1 773-869-1776
+1 (773) 869-1329
United States
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Possible Product/Country Incompatibility

This product may be incompatible with your voltage or frequency, or it may be designed to comply with the standards or usage in another country. [MP0042]

Service Part Number: W02-PME1

Preventive Maintenance, Select 5-16 kVA Non-Parallel UPS, USA, Outside Business Hours

Keep your UPS in peak condition! UPS systems with preventive maintenance are much less likely to experience downtime. Our comprehensive service helps prevent breakdowns, extend equipment lifespan and reduce your cost of ownership.

A Tripp Lite certified technician will visit your site, clean and inspect your UPS, test for functionality and check for adverse environmental conditions. At the conclusion of service, the technician will provide a written report detailing work completed and recommendations for any additional corrective action required.


  • On-site service outside normal business hours for select 5-16 kVA non-parallel UPS systems
  • Travel and labor by Tripp Lite certified technician in USA (lower 48 states)
  • Inspection, cleaning, evaluation and testing of UPS systems
  • Recommendations to correct installation or environmental problems noted
  • Detailed report of work completed and action items not covered by service
  • Log of serial numbers and UPS locations to aid asset management

Important Notes:

  • Customer must complete pre-work checklist before scheduling service
  • Does not include configuration of network management card/software

See Statement of Work for more information.

Service Specifications

Service TypePreventive Maintenance
Service DetailsOne-Time, On-Site Service
Product CoverageSingle-Phase UPS
Product Coverage DetailsSelect 5-16 kVA Non-Parallel UPS
Scheduled Service HoursOff Business Hours (M-F, 5PM - 9PM), Weekends (Sat, Sun)
Geographic CoverageUS (Lower 48 States)
Emergency On-Site ServiceNo
Preventative MaintenanceYes
Number of Preventative Maintenance Visits1
Travel IncludedYes
Labor IncludedYes
Parts CoverageNo
Battery Replacement IncludedNo

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email