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Management Solutions / PowerAlert Office/Home/Medical

PowerAlert® software provides monitoring and control functions for up to two UPS systems. PowerAlert software is installed on a desktop PC or networked server that connects to the UPS system(s) through a serial or USB cable connection. This software can be configured to automatically shut down the computer in the event of a power failure to prevent data loss or equipment damage.

PowerAlert software also allows the UPS system to appear as an SNMP-manageable device on the network, enabling remote monitoring and control via a third-party Network Management System.

PowerAlert software is available in three packages:

  • Office - Advanced monitoring and control functions
  • Home - Basic monitoring and control functions
  • Medical - Monitoring and control functions optimized for use with Eaton Medical Cart solutions
PowerAlert Office
PowerAlert Home
PowerAlert Medical


All PowerAlert software packages are able to monitor multiple UPS systems connected via USB or serial and can execute Operating System shutdown. The chart below identifies features specific to each package.

Category Feature Office Home Medical
ACTIONS Display Status Yes Yes Yes
OS Shutdown and Restart Yes Yes Yes
Script Execution Yes
Manage Scheduled Actions Yes
Manage Auto Probes Yes
ALERTS Alert Rollup Yes Yes Yes
Alert Acknowledgment Yes
CONFIGURATION Remote Configuration Yes Yes Yes
Mass Configuration Utility Yes Yes Yes
Manage Battery Packs Yes
EVENTS Display Events Yes
Edit Events Yes
Event Actions Yes
LOADS Display Individual Loads Yes Yes Yes
Edit Load Attributes Yes Yes
Display Status Yes Yes Yes
Display Metrics Yes Yes
Load Control Yes Yes
Manage Load Groups Yes
LOGGING Accounting Log Yes Yes
Application Log Yes Yes Yes
Data Log Yes Yes
Event Log Yes Yes Yes
Manage Syslog Servers Yes
MAINTENANCE Version Check Yes Yes Yes
Update and Downgrade Yes Yes Yes
SECURITY Authorization, Accounting and Authentication Yes
Password Policies Yes
Manage Users Yes Yes
Manage Roles and Privileges Yes
Manage User Sessions Yes
Idle and Session Timeouts Yes Yes Yes
OTHER Watchdog Compatibility Yes Yes Yes
SNMP Binding Adapter Yes
System Tray Yes Yes Yes
SNMP Access Yes


PowerAlert software works with Microsoft Windows operating systems. For complete installation instructions, please refer to: PowerAlert Installation Guide.

Note that the three PowerAlert packages are mutually exclusive--only one can be installed at a given time. An existing installation of PowerAlert software must be uninstalled before a different package can be installed.

The minimum system requirements for each PowerAlert component are:

  • Personal computer with a supported operating system: Windows 8 or 10; Windows Server 2012, 2016 or 2019
  • CPU: 4 core 2.0 GHz or higher
  • Memory: Minimum of 4 GB
  • Available disk space: Minimum of 300 MB
  • Ethernet network that supports the TCP/IP protocol (for remote access)
  • Supported web browser: Google Chrome, Mozilla Firefox, Edge, Internet Explorer 10 or later, Safari

Please visit our Software Downloads section for the latest updates.

Getting Help with PowerAlert

Eaton Technical Support

Phone: +1 (773) 869-1234
Monday through Friday
7:00 AM to 6:00 PM CST (Central Standard Time)
Contact Technical Support

Desktop Workstation or Single Server

Multiple Computers Attached to a Single UPS:

Small Network Configurations

Server with Redundant Power Supplies:

Server with Redundant Power Supplies:

PowerAlert Office - click thumbnails to enlarge

PowerAlert Office Dashboard
PowerAlert Office Device Details
PowerAlert Office Auto Reset Settings
PowerAlert Office Event Log
PowerAlert Office Data Log
PowerAlert Office Device Properties
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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email