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How to Order On-Site Services for Your 3-Phase UPS
Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
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OVERVIEW
UPS Type
INPUT
Input Phase
Rated input current (Maximum Load)
Nominal Input Voltage(s) Supported
UPS Input Connection Type
Input Circuit Breakers
UPS Input Cord Length (ft.)
Recommended Electrical Service
Nominal Input Voltage Description
OUTPUT
Output Capacity (VA)
Output Capacity (kVA)
Output Capacity (Watts)
Output Capacity (kW)
Power Factor
Nominal Voltage Details
Frequency Compatibility
Output Voltage Regulation (Line Mode)
Output Voltage Regulation (Battery Mode)
Load Management Receptacles
Output AC Waveform (AC Mode)
Output AC Waveform (Battery Mode)
Nominal Output Voltage(s) Supported
Output Receptacles
Individually Controllable Load Banks
Frequency Compatibility Details
UPS Output Receptacles (Surge Suppression Only)
Output Capacity Details
BATTERY
Battery Type
Runtime Full Load (min.)
Runtime Half Load (min.)
Expandable Runtime
DC System Voltage (VDC)
Battery Recharge Rate (Included Batteries)
Battery Access
Internal UPS Replacement Battery Cartridge
Battery Replacement Description
VOLTAGE REGULATION
Voltage Regulation Description
Overvoltage Correction
Undervoltage Correction
USER INTERFACE, ALERTS & CONTROLS
Switches
Alarm Cancel Operation
Audible Alarm
LED Indicators
Front Panel LCD Display
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
UPS Dataline Suppression
EMI / RFI AC Noise Suppression
AC Suppression Response Time
UPS AC Suppression Response Time
AC Suppression Joule Rating
PHYSICAL
Primary Form Factor
Rack Height
Cooling Method
Included Mounting Accessory Description
Installation Form Factors Supported with Included Accessories
Installation Form Factors Supported with Optional Accessories
Minimum Required Rack Depth (inches)
Optional Mounting Accessory Notes
Primary UPS Depth (mm)
Primary UPS Height (mm)
Primary UPS Width (mm)
UPS Housing Material
UPS Power Module Dimensions (hwd, in.)
UPS Power Module Weight (kg)
UPS Power Module Weight (lbs.)
Unit Weight (lbs.)
Unit Dimensions (hwd / in.)
Maximum Device Depth (in.)
ENVIRONMENTAL
Operating Temperature Range
Storage Temperature Range
Relative Humidity
AC Mode BTU / Hr. (Full Load)
AC Mode Efficiency Rating (100% Load)
Audible Noise
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
AC Economy Mode Efficiency Rating (100% Load)
Operating Elevation
COMMUNICATIONS
Network Management Cards
Network Monitoring Port Description
PowerAlert Software
Communications Cable
WatchDog Compatibility
Network Management Card Description
Communications Interface
Network UPS Tools (NUT) Compatibility
Emergency Power Off (EPO)/Remote On-Off (ROO)
Emergency Power Off/Remote On-Off Details
LINE / BATTERY TRANSFER
Transfer Time
Low Voltage Transfer to Battery Power (Setpoint)
High Voltage Transfer to Battery Power (Setpoint)
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
High Availability UPS Features
Green Energy-Saving Features
Grounding Details
APPLICATIONS
UPS Applications
STANDARDS & COMPLIANCE
Product Certifications
Product Compliance
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
Connected Equipment Insurance (U.S., Canada & Puerto Rico)
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with an input voltage range of 83 to 147
Overvoltage Correction
Input voltages between 128 and 147 are reduced by 12%
Undervoltage Correction
Input voltages between 83 and 107 are boosted by 14%
USER INTERFACE, ALERTS & CONTROLS
Switches
2 Switches control off/on power status and alarm-cancel/self-test operation
Alarm Cancel Operation
Power-fail alarm can be silenced using alarm-cancel switch; once silenced, alarm will re-sound to indicate low-battery status
Audible Alarm
Audible alarm indicates power-failure, overload and low-battery conditions
LED Indicators
5 LEDs indicate line power, battery power, overload, voltage regulation and battery low/replace status
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
450
UPS Dataline Suppression
1 line TEL/DSL or Ethernet
EMI / RFI AC Noise Suppression
Yes
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Rackmount; Vertical
Rack Height
1U
Cooling Method
Fan
Included Mounting Accessory Description
Included mounting brackets provide front-rail installation in 2 or 4 post racks; For additional stability in 4 post racks, consider optional 4 post mounting accessories 4POSTRAILKIT1U & 4POSTRAILKITWM
Installation Form Factors Supported with Included Accessories
2 post 19 inch rackmount; 2 post front mount; 4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories
Vertical Mount Enclosures ( SRWF5U36 , SRWF5U , SRWF10UMOD )
Minimum Required Rack Depth (inches)
20
Optional Mounting Accessory Notes
Optional 4POSTRAILKITWM enables installation in 4-port short-depth racks from 14.5 to 23.5 inches (368 to 597mm); Optional 4POSTRAILKIT1U enables installation in 4-post full-depth racks from 20.5 to 36 inches (521 to 914mm)
Primary UPS Depth (mm)
425
Primary UPS Height (mm)
44
Primary UPS Width (mm)
445
UPS Housing Material
Steel
UPS Power Module Dimensions (hwd, in.)
1.75 x 17.5 x 16.75
UPS Power Module Weight (kg)
14.51
UPS Power Module Weight (lbs.)
32
Unit Weight (lbs.)
32.0000
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
PowerAlert Software
For local monitoring via the UPS’s built-in USB or DB9 ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB
LINE / BATTERY TRANSFER
Transfer Time
5 milliseconds AC to DC; 1 millisecond DC to AC
Low Voltage Transfer to Battery Power (Setpoint)
83
High Voltage Transfer to Battery Power (Setpoint)
147
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring and Reboot (requires WEBCARDLX); Automatic Voltage Regulation (AVR); Hot swappable batteries; Remote management; Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS; Individually controllable load banks
Grounding Details
Back panel grounding lug
APPLICATIONS
UPS Applications
Large Network; High-End Desktop/Small Network
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); NOM (Mexico); UL 1778
Product Compliance
RoHS; FCC Part 15 Class A (USA); Trade Agreements Act (TAA)
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
Battery Recharge Rate (Included Batteries)
Less than 4 hours from 10% to 90%
Battery Access
Front panel battery access door
Internal UPS Replacement Battery Cartridge
IMPORTANT BATTERY REPLACEMENT INFORMATION > If your SM1000RM2UTAA UPS is equipped with a LCD front-panel screen, order Tripp Lite RBC24V-LCD (quantity 1) replacement battery; If your SM1000RM2UTAA UPS is equipped with LED front-panel indicators, order Tripp Lite RBC92-2U (quantity 1) replacement battery
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with an input voltage range of 83 to 147
Overvoltage Correction
Input voltages between 128 and 147 are reduced by 12%
Undervoltage Correction
Input voltages between 83 and 107 are boosted by 14%
USER INTERFACE, ALERTS & CONTROLS
Switches
3 pushbutton switches control OFF / ON power status, MODE selection and MUTE / ENTER control functions
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, operating mode, alarm function and a variety of additional options (see manual for detailed LCD configuration and monitoring options)
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
570
EMI / RFI AC Noise Suppression
Yes
UPS AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
2U
Cooling Method
Fan
Included Mounting Accessory Description
Included 4POSTRAILKIT mounting bracket enables installation in 4 post racks from 20.5 to 36 inches (521 to 914mm)
Installation Form Factors Supported with Included Accessories
4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories
2 post rackmount ( 2POSTRMKITWM ); 2-4 post front rail rackmount ( UPSHDEARKIT ); 4 post rackmount short-depth ( 4POSTRAILKITWM ); Tower ( 2-9USTAND ); Wallmount ( 2POSTRMKITWM )
Minimum Required Rack Depth (inches)
16
Optional Mounting Accessory Notes
Optional 2-9USTAND enables upright tower UPS placement; 2POSTRMKITWM enables wall-mount and 2-post rackmount installation; 4POSTRAILKITWM enables installation in 4-post short-depth racks from 14.5 to 23.5 inches (368 to 597mm); UPSHDEARKIT enables installation in 2 or 4-post racks using front vertical rails only, without rear support
Primary UPS Depth (mm)
318
Primary UPS Height (mm)
88
Primary UPS Width (mm)
441
UPS Housing Material
Steel
UPS Power Module Dimensions (hwd, in.)
3.45 x 17.35 x 12.5
UPS Power Module Weight (kg)
16.06
UPS Power Module Weight (lbs.)
35.4
Unit Weight (lbs.)
35.4000
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
134
AC Mode Efficiency Rating (100% Load)
95%
Audible Noise
45 dBA maximum, front side 1m
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
600
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled)
Network UPS Tools (NUT) Compatibility
NUT compatible. See a full list of NUT compatible Tripp Lite UPS systems at https://networkupstools.org/stable-hcl.html?manufacturer=Tripp%20Lite
LINE / BATTERY TRANSFER
Transfer Time
2-4 milliseconds
Low Voltage Transfer to Battery Power (Setpoint)
83
High Voltage Transfer to Battery Power (Setpoint)
147
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring and Reboot (requires WEBCARDLX); Automatic Voltage Regulation (AVR); Hot swappable batteries; Remote management; Surge/noise protection
Grounding Details
Back panel grounding lug
APPLICATIONS
UPS Applications
Large Network; High-End Desktop/Small Network
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); NOM (Mexico); UL 1778
Product Compliance
RoHS; FCC Part 15 Class B (USA); Trade Agreements Act (TAA)
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
Battery Recharge Rate (Included Batteries)
7 hours from 10% to 90%
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation during brownouts as low as 97V and overvoltages up to 145V
Overvoltage Correction
Input voltages between 132 and 145 are reduced by 10.3%
Undervoltage Correction
Input voltages between 97 and 108 are boosted by 11.5%
Audible Alarm
Audible alarm indicates Battery Mode Full Charge (sounds every 10 seconds), Battery Mode Low Charge (Sounds every 1 second), Replace Battery (Sounds every 2 seconds), Fault (Sounds continuously)
Front Panel LCD Display
LCD screen offers detailed UPS status information, configuration options and error message reporting; STATUS INFORMATION Input voltage, Input frequency, Battery voltage, Battery capacity, Estimated runtime, Output voltage, Output frequency, Output watts, Output load %, Master outlet power consumption (watts), Detachable LCD module battery voltage and Firmware revision; CONFIGURATION OPTIONS Eco-mode off/on, alarm disable and LED lighting configurations; ERROR MESSAGES Replace battery, overload and critical fault (see manual for complete listing)
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
316
UPS Dataline Suppression
1 line TEL/DSL (1 in / 1 out); 10/100Base T Ethernet
EMI / RFI AC Noise Suppression
Yes
UPS AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Tower
Cooling Method
Fan
Installation Form Factors Supported with Included Accessories
Tower
Primary UPS Depth (mm)
308
Primary UPS Height (mm)
280
Primary UPS Width (mm)
99
UPS Housing Material
ABS
UPS Power Module Dimensions (hwd, in.)
11.024 x 3.898 x 12.126
UPS Power Module Weight (kg)
8.98
UPS Power Module Weight (lbs.)
19.8
Unit Weight (lbs.)
18.610
Unit Dimensions (hwd / in.)
11.024 x 3.898 x 12.126
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
Up to 90%, non-condensing
AC Mode BTU / Hr. (Full Load)
98
AC Mode Efficiency Rating (100% Load)
>96%
COMMUNICATIONS
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
6ms typical, 10ms max
Low Voltage Transfer to Battery Power (Setpoint)
97V
High Voltage Transfer to Battery Power (Setpoint)
145V
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Yes
High Availability UPS Features
Automatic Voltage Regulation (AVR); Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS; Power saving auto-shutoff ECO outlets
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with input voltage as low as 90 (±5%). Input voltage range of 90 to 139
USER INTERFACE, ALERTS & CONTROLS
Switches
ON button controls UPS ON, Cold-start, Self-test, and menu functions. OFF button controls unit off, fault clearance, and menu functions. Alarm/Enter button control audible alarm state and menu confirmation.
Audible Alarm
Audible alarm indicates power ON, power-failure, warnings, and low-battery conditions
LED Indicators
2 LEDs indicate AC output status (Green); UPS fault (Solid Red)/ UPS abnormal conditions (Flashing Red).
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options (see manual)
SURGE / NOISE SUPPRESSION
AC Suppression Response Time
Instantaneous
AC Suppression Joule Rating
540
PHYSICAL
Primary Form Factor
Rackmount; Tower
Rack Height
1U
Cooling Method
Fan
Included Mounting Accessory Description
Included mounting brackets provide front-rail installation in 2 or 4 post racks, plus upright tower configurations
Installation Form Factors Supported with Included Accessories
2 post 19 inch rackmount; 2 post front mount; 4 post 19 inch rackmount; Tower
Minimum Required Rack Depth (inches)
25
Primary UPS Depth (mm)
554
Primary UPS Height (mm)
44
Primary UPS Width (mm)
440
UPS Housing Material
Steel
UPS Power Module Weight (kg)
16.80
UPS Power Module Weight (lbs.)
37.037
Unit Weight (lbs.)
37.037
Unit Dimensions (hwd / in.)
1.730 x 17.320 x 21.810
Maximum Device Depth (in.)
21.8
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
48
AC Mode Efficiency Rating (100% Load)
98%
Audible Noise
40 dBA maximum, front side 1m
AC Economy Mode Efficiency Rating (100% Load)
0.98
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included, EPO/ROO jack for Emergency and Remote Shutdown.
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
(1) EPO (emergency power off); (1) RS-232; (1) USB (HID enabled)
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
Emergency Power Off/Remote On-Off Details
Phoenix-style connection supports Emergency Power Off and Remote ON/OFF functions.
LINE / BATTERY TRANSFER
Transfer Time
6-8 ms typical ( < 10 ms max)
Low Voltage Transfer to Battery Power (Setpoint)
100V: 80VAC +/- 5% (HI sensitivity), 70VAC +/- 5%, (LO sensitivity), @120V: 89VAC +/- 5% (HI sensitivity), 70VAC+/- 5% (LO sensitivity), @127V: 93VAC+/- 5%, (HI sensitivity), 70VAC+/- 5%, (LO sensitivity)
High Voltage Transfer to Battery Power (Setpoint)
162 VAC (120VAC/127VAC INPUT), 139 VAC (100VAC INPUT) +/- 5%
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring (requires WEBCARDLXE); Automatic Voltage Regulation (AVR); Hot swappable batteries; Remote management; Surge/noise protection
Grounding Details
Back panel grounding lug
APPLICATIONS
UPS Applications
High-End Desktop/Small Network; Retail/Point of Sale; Hospitality
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); NOM (Mexico); UL 1778
Product Compliance
ENERGY STAR Qualified; FCC Part 15 Class B (USA)
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.
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Need help with your purchase? We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.
