Service Part Number: W05-SCBAS1
Annual Service Agreement for SU20K, SU30K or SU40K 3-Phase UPS and Primary Battery in USA
Annual Service Agreement with 1-Year 24/7/365 On-Site Warranty and Preventive Maintenance (Major/Minor Preventative Maintenance Visits; Major Outside Business Hours) for SU20K, SU30K or SU40K 3-Phase UPS and Primary Battery in USA (Lower 48 States). Coverage Includes: UPS Parts (Not Batteries), Labor, Travel and 24/7 Technical Support. PREREQUISITE: Purchase of Tripp Lite startup service at time of UPS suite activation or preventive maintenance service and correction of out-of-specification conditions at customer expense prior to activation of warranty renewal. Note: Additional Battery Cabinets Cost Extra.
Provides 24/7/365 rapid-response repair, including parts, travel and labor, as well as 24/7 technical support via telephone or email. Working with the Tripp Lite service team ensures you have access to genuine, high-quality OEM parts. It also ensures that service personnel are properly trained and up-to-date on the latest service bulletins and best practices.
All UPS systems have wearable components that must be checked periodically to ensure they are still operating within specifications. Preventive maintenance identifies and corrects problems early, before they can cause inefficiency, poor performance, UPS failure, downtime and lost productivity. Preventive maintenance is the key to UPS reliability, longevity and cost control.
|Service Type||Annual Service AgreementSee Details|
|Service Details||Includes On-Site Warranty Coverage|
|Product Coverage||3-Phase UPS|
|Product Coverage Details||Primary Batteries|
|Scheduled Service Hours||Normal Business Hours (M-F, 9AM - 5PM); NOTE: the major Preventative Maintenance can be performed during off hours|
|Geographic Coverage||US (Lower 48 States)|
|Emergency On-Site Service||Yes (24/7/365)|
|Return for Repair||No|
|On-Site Repair||YesSee Details|
|Preventative Maintenance||YesSee Details|
|Number of Preventative Maintenance Visits||2|
|Parts Coverage Details||UPS Parts Only (Batteries Not Included)|
|Battery Replacement Included||No|