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Product Status Discontinued on 5/17/2023

SmartOnline Double-Conversion UPS - 2U, USB, DB9, 230V, 3kVA, 2.5kW, On-Line

Part Number:  SUINT3000RTXL2U

SUINT3000RTXL2U product image


Double-Conversion UPS Protects Equipment against Damage, Downtime and Data Loss
This 230V 2U UPS system protects connected equipment against damage, downtime and data loss due to power outages, voltage fluctuations and transient surges. Featuring a 2500W capacity, high 0.8 power factor, 420 joules of surge suppression, true on-line operation with pure sine wave output and zero transfer time to battery, the SmartOnline® SUINT3000RTXL2U double-conversion UPS provides the highest level of battery backup and AC power protection for critical network closet, computer room and data center equipment.
Individually Controllable Load Banks Let You Access and Control Outlets
Eight C13 outlets are even split into two switchable load banks, each allowing you to reboot connected equipment or shed loads remotely. In addition to the C13 outlets, this UPS provides two C19 outlets for powering critical components.
Reliable, Expandable Battery Backup Keeps You Operational Through Power Outages
UPS battery backup keeps connected equipment operational through short power failures, and provides time to save data and perform an orderly system shutdown in case of a prolonged blackout. The field-replaceable, hot-swappable internal battery provides 15 minutes of support at half load and six minutes at full load. During normal operation, incoming utility power keeps the battery fully charged so backup power will be available when needed. For mission-critical applications demanding continuous uptime, the 3kVA UPS can provide expandable runtime with optional external battery packs, such as Tripp Lite’s BP72V15-2U (sold separately).
Easily Hot-Swappable with No Expensive Service Calls or Downtime Needed
Tripp Lite’s optional PDUBHV20 bypass PDU (sold separately) enables hot-swappable UPS replacement with no disruption of power to connected equipment. When making repairs or replacing a battery, no lengthy service calls or downtime are necessary.
Optional WEBCARDLX Network Interface Offers 24/7 Remote Access for Monitoring and Control
The optional WEBCARDLX (sold separately) with the latest version of PowerAlert Device Manager firmware (PADM20) provides enhanced remote management capabilities, including customizable dashboard graphs to fit user preferences. The PADM20 upgrade and Tripp Lite’s PowerAlert Element Manager (PAEM) software form a powerful tool for expanding maintenance functions in large installations, including firmware update checks and backup and restoration of device configurations. Auto Probe allows a UPS with switched loads to automatically reboot devices if a network communication failure is detected. This preserves uptime and minimizes the time and expense associated with on-site support.
Intuitive Front-Panel Interface for Convenient UPS Operation and Monitoring
Front-panel LEDs provide information on load and battery levels, operating mode, fault status and other critical data at a glance. The LED panel rotates for comfortable viewing in rack-mount or tower configuration.
Advanced Communications Ports
This USB UPS system has USB and DB9 ports (cables are included) that enable data-saving unattended shutdown of connected systems when used with Tripp Lite’s free downloadable PowerAlert® software. Capabilities include detailed monitoring of load levels, self-test data and utility power conditions.
Versatile Installation Options
Hardware is included for mounting the UPS system in 2U of space in an EIA-standard 19-inch 4-post rack with a depth of only 66 centimeters (26 inches). Use the optional 2POSTRMKITWM (sold separately) for 2-post rack mounting or the optional 2-9USTAND (sold separately) for mounting in an upright tower position. The C20 power inlet accepts a variety of user-supplied input cords.

Package Includes

  • SUINT3000RTXL2U SmartOnline Double-Conversion UPS
  • C19 to C20 power cable, 5 ft.
  • USB cable
  • DB9 cable
  • EPO cable
  • Rack-mounting hardware
  • Owner’s manual
Cisco compatible RoHS compliant VMware ready application


UPC Code037332198495
UPS TypeOn-Line
Input PhaseSingle-Phase
Rated input current (Maximum Load)15A
Nominal Input Voltage(s) Supported230V AC
Nominal Input Voltage Description230V factory configuration
UPS Input Connection TypeC20 inlet
UPS Input Cord Length (ft.)5
Output Capacity (VA)3000
Output Capacity (kVA)3
Output Capacity (Watts)2500
Output Capacity (kW)2.5
Output Capacity DetailsOVERLOAD CAPACITY: Supports inverter operation up to 105% load continuously, 125% load for 3 minutes, 150% for 30 seconds and >150% for 0.5 seconds before switching to BYPASS (when bypass input voltage and frequency are WITHIN bypass limits of ±10% and ±5Hz) or SHUTDOWN (when bypass input voltage and frequency are OUTSIDE bypass limits of ±10% and ±5Hz)
Power Factor  0.83
Crest Factor  3:1
Nominal Voltage Details230V default
Frequency Compatibility50 / 60 Hz
Frequency Compatibility DetailsOutput frequency matches input nominal on startup, defaults to 50 Hz on cold-start
Output Voltage Regulation (Line Mode)+/- 2%
Output Voltage Regulation (Economy Line Mode)+/-10%
Output Voltage Regulation (Battery Mode)+/- 2%
Included Output Power CablesIncludes 2 C13 to C14 and 1 C19 to C20 power cables
Load Management Receptacles  Two switchable 4 C13 outlet load banks
Hot-Swap PDU optionsPDUBHV20 (2U / 6 C13, 2 C19 outlets)
Output AC Waveform (AC Mode)Sine wave
Output AC Waveform (Battery Mode)Pure Sine wave
Nominal Output Voltage(s) Supported230V
Output Receptacles(8) C13; (2) C19
Individually Controllable Load Banks  Yes
Battery TypeValve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)  6 min. (2500W)
Runtime Half Load (min.)  15 min. (1250W)
Expandable RuntimeYes
External Battery Pack Compatibility   BP72V15-2U  (limit 1);  BP72V28RT-3U  (multi-pack compatible);  BP72V18-2US  (multi-pack compatible)
DC System Voltage (VDC)72
Battery Recharge Rate (Included Batteries)Less than 4.8 hours from 10% to 90% (typical, full load discharge)
Battery AccessFront panel battery access door
Internal UPS Replacement Battery CartridgeSee RBC selector
Battery Replacement DescriptionHot-swappable, replaceable batteries
Voltage Regulation DescriptionOnline, double-conversion power conditioning
Overvoltage Correction  2% output voltage regulation during overvoltages to 288
Undervoltage Correction  2% output voltage regulation during undervoltages to 160V (70-100% load) / 130V (30-70% load) / 100V (Under 30% load)
Switches2 Switches control off/on power status and alarm-cancel/self-test operation
Alarm Cancel OperationPower-fail alarm can be silenced using alarm-cancel switch
Audible AlarmAudible alarm indicates power failure, low battery, overload, replace battery and EPO operation
LED Indicators14 LEDs indicate line power, online mode, economy/bypass mode, on-battery, overload, battery low, replace battery and fault status information; 4-LED meter displays load and battery charge levels; LED panel rotates for viewing in rack/tower formats
UPS AC Suppression Joule Rating570
EMI / RFI AC Noise Suppression  Yes
AC Suppression Response Time  Instantaneous
Primary Form FactorRackmount
Rack Height  2U
Cooling MethodFan
Included Mounting Accessory DescriptionIncluded 4POSTRAILKIT mounting bracket enables installation in 4 post racks from 20.5 to 36 inches (521 to 914mm)
Installation Form Factors Supported with Included Accessories4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories2 post rackmount ( 2POSTRMKITWM ); 2-4 post front rail rackmount ( UPSHDEARKIT ); 4 post rackmount short-depth ( 4POSTRAILKITWM ); Tower ( 2-9USTAND ); Wallmount ( 2POSTRMKITWM )
Minimum Required Rack Depth (inches)28
Minimum Required Rack Depth with External Battery Pack (cm)77
Minimum Required Rack Depth with External Battery Pack (in.)30.25
Minimum Required Rack Depth without External Battery Pack (cm)75
Minimum Required Rack Depth without External Battery Pack (in.)29.5
Optional Mounting Accessory NotesOptional  2-9USTAND  enables upright tower UPS placement;  2POSTRMKITWM  enables wall-mount and 2-post rackmount installation;  4POSTRAILKITWM  enables installation in 4-post short-depth racks from 14.5 to 23.5 inches (368 to 597mm);  UPSHDEARKIT  enables installation in 2 or 4-post racks using front vertical rails only, without rear support
Primary UPS Depth (mm)616
Primary UPS Height (mm)88
Primary UPS Width (mm)438
Shipping Dimensions (hwd / in.)9.70 x 23.70 x 29.80
Shipping Weight (lbs.)84.70
UPS Housing MaterialSteel
UPS Power Module Dimensions (hwd, in.)3.46 x 17.24 x 24.25
UPS Power Module Weight (kg)31.17
UPS Power Module Weight (lbs.)68.72
Unit Weight (lbs.)68.720
Operating Temperature Range32° to 104°F (0° to 40°C)
Storage Temperature Range5° to 122°F (-15° to 50°C)
Relative Humidity5 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)  742
AC Mode Efficiency Rating (100% Load)92%
Network Management Cards WEBCARDLX 
Network Monitoring Port DescriptionSupports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications
PowerAlert SoftwareFor local monitoring via the UPS’s built-in communication ports, download PowerAlert software at
Communications CableUSB and DB9 cabling included
WatchDog CompatibilitySupports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card DescriptionNetwork management card optional
Communications InterfaceContact closure; DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled)
Transfer Time  No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)160V (70-100% load), 130V (30-70% load), 100V (less than 33% load)
High Voltage Transfer to Battery Power (Setpoint)288V
Cold Start (Startup in Battery Mode During a Power Failure)Cold-start operation supported
High Availability UPS Features  Auto Probe Monitoring and Reboot (requires WEBCARDLX); Automatic inverter bypass; Hot swappable batteries; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving FeaturesHigh efficiency economy mode operation; Individually controllable load banks
Grounding DetailsGrounding screw
UPS ApplicationsMission Critical Applications
Product CertificationsRETIE (Colombia); CSA (Canada); UL 1778
Product ComplianceRoHS; CE (Europe); EAC (Belarus, Kazakhstan, Russia); REACH; FCC Part 15 Class A (USA)
Product Warranty Period (Worldwide)2-year limited warranty

Questions & Answers

In Economy Mode, the UPS increases efficiency by implementing dynamic double conversion, which means it suspends or resumes double conversion automatically as the quality of input power changes. For a full explanation of Economy Mode, click here
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