Product Status Discontinued on 9/29/2023 Model Number: SMART3000CRMXL
SmartPro 120V 3kVA 2.88kW Line-Interactive Sine Wave UPS, 4U Short Depth, Extended Run, Network Card Options, USB, DB9
Warranty
Your product is still covered under warranty if it was purchased after 6/20/2022.
2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.
Insurance
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Owner's manuals
User's Guide for PowerAlert External Battery Pack Utility (English)
PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
Owner's Manual Addendum for External Battery Packs (Multi-Language)
Owner's Manual for SmartPro Rackmount UPS
Installation Guide for Select Rackmount UPS
Support resources
Software, Firmware & Drivers
SMART3000CRMXL How-To Videos
Adding or Replacing UPS Batteries
Replaced by
Documents & Downloads
Documentation
- User's Guide for PowerAlert External Battery Pack Utility (English)
- PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
- Owner's Manual Addendum for External Battery Packs (Multi-Language)
- Owner's Manual for SmartPro Rackmount UPS
- Installation Guide for Select Rackmount UPS
- Free 1-Year Warranty Extension with Registration
- Quick Start Guide for PowerAlert Power Management Software
- SMART3000CRMXL runtime chart
- SMART3000CRMXL UPS Specification Sheet (French)
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Product Datasheet
Software, Firmware & Drivers
- PowerAlert Battery Pack Configuration Software and Instructions (English)
- Firmware
- Management Utilities
Articles
Product Warranty
Product Warranty Period (Worldwide)
2-Year/3-Year with Registration
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Insurance Coverage
Your SMART3000CRMXL comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance Claims
How to make an insurance claimAdding or Replacing UPS Batteries
Replacement Batteries
| Battery Model Number | |
| 2U UPS Replacement 48VDC Battery Cartridge (1 Set of 4) for Select SmartPro UPS | |
| Information & Pricing | |
| Quantity Required | 2 |
External Battery Packs
| Battery Model Number | |
| External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U) | |
| Information & Pricing | |
| Maximum Quantity | 1 |
| Battery Model Number | |
| External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US) | |
| Information & Pricing | |
| Maximum Quantity | 10 |
| Battery Model Number | |
| External 48V 4U Battery Pack for select UPS Systems (BP48V48RT4U) | |
| Information & Pricing | |
| Maximum Quantity | 10 |
Questions & Answers
On select models, the self-test feature allows the user to test the condition of the battery in the UPS. You should plan to run this test at least once a month. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
In extreme cases, running the self-test could cause the UPS to shut down. On select models, a certain voltage range is required to maintain power to the unit. During the self-test, if voltage drops to an unusable range, the UPS could shut down. In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
Parts & Accessories
UPS Battery Packs
| Model Number | Description | |
|---|---|---|
 |
BP48V24-2U | External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U) |
 |
BP48V27-2US | External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US) |
 |
BP48V48RT4U | External 48V 4U Battery Pack for select UPS Systems (BP48V48RT4U) |
Power Distribution Units (PDUs)
| Model Number | Description | |
|---|---|---|
 |
PDU2430 | 2.9kW Single-Phase 120V Basic PDU, 24 NEMA 5-15R Outlets, NEMA L5-30P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount |
 |
PDUMH30NET | 2.9kW Single-Phase Switched PDU - LX Interface, 120V Outlets (16 5-15/20R), 10 ft. (3.05 m) Cord with L5-30P, 2U, TAA |
 |
PDUMV30 | 2.9kW Single-Phase Local Metered PDU, 120V Outlets (24 5-15/20R), L5-30P, 10 ft. (3.05 m) Cord, 0U Vertical |
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
 |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
Accessories
| Model Number | Description | |
|---|---|---|
 |
2-9USTAND | 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems |
 |
4POSTRAILKIT | 4-Post Rack-Mount Installation Kit of select Rack-Mount UPS Systems |
 |
4POSTRAILKITWM | SmartRack 4-Post 1U Universal Adjustable Shelf Kit for Wall-Mount Racks |
| Part Number | Description |
|---|---|
| 0005NXXX-6009UC | UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS |
| 5SW5Y-3000UC | 5-Year Extended Warranty Smart & SMX 2501-3000 VA UPS systems |
| AS00NXXX-6009UC | UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| SU05NXXX-6009UC | UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| WFLN72XX-6009UC | 2-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems |
| WFLN73XX-6009UC | 3-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems |
| WFLN75XX-6009UC | 5-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems |
