Eaton
10000 Woodward Avenue
Woodridge, Illinois 60517
+(773) 869-1776
+1 (773) 869-1329
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Product Status Current Model Number: SMART3000RMXLN

SmartPro 120V 3kVA 2.88kW Line-Interactive Sine Wave UPS, 2U Rack/Tower, Extended Run, Pre-installed WEBCARDLX Network Interface, LCD Display, USB, DB9 Serial

Product Warranty

Product Warranty Period (Worldwide)

2-Year/3-Year with Registration

Eaton Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton Tripp Lite's breach of its limited warranty.

Product Registration

Register your SMART3000RMXLN

Extended Warranties

Eaton Tripp Lite offers the following extended warranty options for your SMART3000RMXLN.

Model Number Description
WEXT1M Extended Warranty and Technical Support for Select Tripp Lite Products – KVM; PDUs; UPS Systems
WEXT2M Extended Warranty and Technical Support for Select Tripp Lite Products – KVM Switches; PDUs; UPS Systems

Insurance Coverage

Your SMART3000RMXLN comes with $250,000 Ultimate Lifetime Insurance  coverage.

Learn More

Insurance Claims

How to make an insurance claim

Adding or Replacing UPS Batteries

Replacement Batteries

Battery Model Number

RBC58-2U

2U UPS Replacement 48VDC Battery Cartridge (2 sets of 4) for select Tripp Lite UPS systems
Information & Pricing
Quantity Required 1

External Battery Packs

Battery Model Number

BP48V24-2U

External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U)
Information & Pricing
Maximum Quantity 1
Battery Model Number

BP48V27-2US

External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US)
Information & Pricing
Maximum Quantity 10
Battery Model Number

BP48V60RT-3U

External 48V 3U Rack/Tower Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V60RT-3U)
Information & Pricing
Maximum Quantity 10

Eaton Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from an Eaton Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Eaton Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Eaton Tripp Lite will repair or replace the product at Eaton Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Eaton Tripp Lite for replacement under warranty. You should first consult with Eaton Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Eaton Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Eaton Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Questions & Answers

On select models, the self-test feature allows the user to test the condition of the battery in the UPS.  You should plan to run this test at least once a month.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

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In extreme cases, running the self-test could cause the UPS to shut down.  On select models, a certain voltage range is required to maintain power to the unit.  During the self-test, if voltage drops to an unusable range, the UPS could shut down.  In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

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Parts & Accessories

UPS Battery Packs

  Model Number Description
External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U) BP48V24-2U BP48V24-2U External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U)
External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US) BP48V27-2US BP48V27-2US External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US)
External 48V 3U Rack/Tower Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V60RT-3U) BP48V60RT-3U BP48V60RT-3U External 48V 3U Rack/Tower Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V60RT-3U)

UPS Replacement Batteries

  Model Number Description
2U UPS Replacement 48VDC Battery Cartridge (2 sets of 4) for select Tripp Lite UPS systems RBC58-2U RBC58-2U 2U UPS Replacement 48VDC Battery Cartridge (2 sets of 4) for select Tripp Lite UPS systems

Power Distribution Units (PDUs)

  Model Number Description
2.9kW Single-Phase 120V Basic PDU, 24 NEMA 5-15R Outlets, NEMA L5-30P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount PDU2430 PDU2430 2.9kW Single-Phase 120V Basic PDU, 24 NEMA 5-15R Outlets, NEMA L5-30P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount
2.9kW Single-Phase Local Metered PDU, 120V Outlets (12 5-15/20R), L5-30P, 15 ft. (4.57 m) Cord, 1U Rack-Mount PDUMH30 PDUMH30 2.9kW Single-Phase Local Metered PDU, 120V Outlets (12 5-15/20R), L5-30P, 15 ft. (4.57 m) Cord, 1U Rack-Mount
2.9kW Single-Phase Local Metered Automatic Transfer Switch PDU, 2 120V L5-30P Inputs, 24 5-15/20R & 1 L5-30R Outputs, 2U, TAA PDUMH30AT PDUMH30AT 2.9kW Single-Phase Local Metered Automatic Transfer Switch PDU, 2 120V L5-30P Inputs, 24 5-15/20R & 1 L5-30R Outputs, 2U, TAA
2.9kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V L5-30P Inputs, 24 5-15/20R & 1 L5-30R Outputs, 2U, TAA PDUMH30ATNET PDUMH30ATNET 2.9kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V L5-30P Inputs, 24 5-15/20R & 1 L5-30R Outputs, 2U, TAA
2.9kW Single-Phase Switched PDU - LX Interface, 120V Outlets (16 5-15/20R), 10 ft. (3.05 m) Cord with L5-30P, 2U, TAA PDUMH30NET PDUMH30NET 2.9kW Single-Phase Switched PDU - LX Interface, 120V Outlets (16 5-15/20R), 10 ft. (3.05 m) Cord with L5-30P, 2U, TAA
2.9kW Single-Phase Monitored PDU - 120V Outlets (16 5-15/20R), L5-30P, 10 ft. (3.05 m) Cord, 2U Rack-Mount, TAA PDUMNH30 PDUMNH30 2.9kW Single-Phase Monitored PDU - 120V Outlets (16 5-15/20R), L5-30P, 10 ft. (3.05 m) Cord, 2U Rack-Mount, TAA
2.9kW Single-Phase Local Metered PDU, 120V Outlets (24 5-15/20R), L5-30P, 10 ft. (3.05 m) Cord, 0U Vertical PDUMV30 PDUMV30 2.9kW Single-Phase Local Metered PDU, 120V Outlets (24 5-15/20R), L5-30P, 10 ft. (3.05 m) Cord, 0U Vertical

Rack Accessories

  Model Number Description
SmartRack 4-Post 1U Universal Adjustable Shelf Kit for Wall-Mount Racks 4POSTRAILKITWM 4POSTRAILKITWM SmartRack 4-Post 1U Universal Adjustable Shelf Kit for Wall-Mount Racks

Environmental Sensors

  Model Number Description
EnviroSense2 (E2) Environmental Sensor Module, Temperature E2MT E2MT EnviroSense2 (E2) Environmental Sensor Module, Temperature
EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs E2MTDO E2MTDO EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs
EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs E2MTHDI E2MTHDI EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs

Accessories

  Model Number Description
2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems 2-9USTAND 2-9USTAND 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems
2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems 2POSTRMKITWM 2POSTRMKITWM 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems
Heavy-Duty 2-post Front Mounting Ear Kit UPSHDEARKIT UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit
Part Number Description
W01-INSTAL-B51 On-Site UPS Installation Service, Select 1-3 kVA UPS, 50-151 lb., USA, Normal Business Hours
W01-INSTAL-E51 On-Site UPS Installation Service, Select 1-3 kVA UPS, 50-151 lb., USA, Outside Business Hours
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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +(773) 869-1776 or email cpdipresaleshelp@eaton.com.