Eaton
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Product Status Current Model Number: B021-000-19-SH

1U Rack-Mount Console with 19-in. LCD, Short-Depth; TAA Compliant

Warranty

Your product is still covered under warranty if it was purchased after 11/16/2024.

1-year limited warranty

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Product Warranty

Product Warranty Period (Worldwide)

1-YEAR LIMITED WARRANTY

Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 1 year from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.

Product Registration

Register your B021-000-19-SH

Extended Warranties

Eaton offers the following extended warranty options for your B021-000-19-SH.

Model Number Description
WEXT1N Extended Warranty and Technical Support for Select Products – KVM, Inverters
WEXT2N Extended Warranty and Technical Support for Select Products – KVM Switches, Power Inverters
WEXT3N Extended Warranty and Technical Support for Select Products – KVM Switches, Power Inverters

Questions & Answers

This issue can be resolved by upgrading the firmware of your KVM switch. An alternate firmware version is available to address this problem and can be found in the Help & Downloads tab of the B072-008-1, B072-016-1 and B072-016-1-IP web page or in the software dowload section of the Service & Support page.
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We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.