Product Status Discontinued on 9/29/2023 Model Number: SMART750XLA
SmartPro 120V 750VA 500W Line-Interactive Sine Wave UPS, Tower, Extended Run, Network Card Options, USB, DB9 Serial

Warranty
Your product is still covered under warranty if it was purchased after 12/4/2020.
2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.
Insurance
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Owner's manuals
User's Guide for PowerAlert External Battery Pack Utility (English)
Owner's Manual Addendum for External Battery Packs (Multi-Language)
Owner's Manual for SmartPro UPS Systems
Support resources
Software, Firmware & Drivers
SMART750XLA How-To Videos
Adding or Replacing UPS Batteries
Replaced by
Documents & Downloads
Documentation
- User's Guide for PowerAlert External Battery Pack Utility (English)
- Owner's Manual Addendum for External Battery Packs (Multi-Language)
- Owner's Manual for SmartPro UPS Systems
- Free 1-Year Warranty Extension with Registration
- Quick Start Guide for PowerAlert Power Management Software
- SMART750XLA runtime chart
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Product Datasheet
Software, Firmware & Drivers
Articles
Product Warranty
Product Warranty Period (Worldwide)
2-Year/3-Year with Registration
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Insurance Coverage
Your SMART750XLA comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance Claims
How to make an insurance claimAdding or Replacing UPS Batteries
Replacement Batteries
Battery Model Number | |
UPS Replacement 24VDC Battery Cartridge for Select SLT UPS | |
Information & Pricing | |
Quantity Required | 1 |
External Battery Packs
Battery Model Number | |
External 24V 2U External Rack/Tower Battery Pack for Select UPS Systems (BP24V15RT2U) | |
Information & Pricing | |
Maximum Quantity | 1 |
Battery Model Number | |
External 24V 2U Rack-Mount Battery Pack for Select UPS Systems (BP24V28-2U) | |
Information & Pricing | |
Maximum Quantity | 1 |
Battery Model Number | |
External 24V 3U Rack/Tower Battery Pack for Select UPS Systems (BP24V70-3U) | |
Information & Pricing | |
Maximum Quantity | 10 |
Eaton's Return Policy
Proof of Warranty Coverage
You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from an Eaton authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Eaton products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.
Shipping Returns
You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.
Repair or Replacement
Eaton will repair or replace the product at Eaton's option and ship the repaired or replaced product back to you at no charge.
Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.
Request Return Authorization (RMA)
A Return Merchandise Authorization (RMA) number is required for all products returned to Eaton for replacement under warranty. You should first consult with Eaton Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Eaton does not accept product returns that are not under warranty. If you bought the wrong Eaton product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.
Questions & Answers
On select models, the self-test feature allows the user to test the condition of the battery in the UPS. You should plan to run this test at least once a month. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
In extreme cases, running the self-test could cause the UPS to shut down. On select models, a certain voltage range is required to maintain power to the unit. During the self-test, if voltage drops to an unusable range, the UPS could shut down. In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
Parts & Accessories
UPS Battery Packs
Model Number | Description | |
---|---|---|
BP24V15RT2U | External 24V 2U External Rack/Tower Battery Pack for Select UPS Systems (BP24V15RT2U) | |
BP24V28-2U | External 24V 2U Rack-Mount Battery Pack for Select UPS Systems (BP24V28-2U) | |
BP24V70-3U | External 24V 3U Rack/Tower Battery Pack for Select UPS Systems (BP24V70-3U) |
Power Distribution Units (PDUs)
Model Number | Description | |
---|---|---|
PDU1215 | 1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount | |
PDUB15 | 1.5kW Single-Phase Hot-Swap PDU, 100-127V 15A Outlets (8 5-15R), 2 5-15P, 10 ft. (3.05 m) & 6 ft. (1.83 m) Cords 2U Rack-Mount | |
PDUB151U | 100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall |
Surge Protectors
Model Number | Description | |
---|---|---|
DNET1 | DataShield In-Line Surge Protector for Network and Phone Lines, 1-Line RJ45 | |
DTEL2 | DataShield In-Line Surge Protector for Network and Phone Lines, 2-Line RJ11/RJ45 |
Network Interfaces and Sensors
Model Number | Description | |
---|---|---|
TLNETCARD | SNMP/Web/Modbus Management Accessory Card for Compatible UPS Systems | |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems |
USB Cables
Model Number | Description | |
---|---|---|
U022-010 | USB 2.0 A to B Cable (M/M) - 10 ft. (3.05 m) |
Environmental Sensors
Model Number | Description | |
---|---|---|
ENVIROSENSE | EnviroSense Rack Environment Sensor, Temperature, Humidity, Contact-Closure Inputs |
Accessories
Model Number | Description | |
---|---|---|
CT120 | Instant-Read AC Outlet Circuit Tester with Diagnostic LEDs |
Part Number | Description |
---|---|
0005NXXX-6009UC | UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS |
5SW5Y-0950UC | 5-Year Extended Warranty Smart & SMX 0-950 VA UPS systems |
AS00NXXX-6009UC | UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
SU05NXXX-6009UC | UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
WFLN72XX-2509UC | 2-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
WFLN73XX-2509UC | 3-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
WFLN75XX-2509UC | 5-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |