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Product Status Current Model Number: SMART750XLA

SmartPro 120V 750VA 500W Line-Interactive Sine Wave UPS, Tower, Extended Run, Network Card Options, USB, DB9 Serial

Product Warranty

Product Warranty Period (Worldwide)

2-Year/3-Year with Registration

Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.

Product Registration

Register your SMART750XLA

Extended Warranties

Eaton offers the following extended warranty options for your SMART750XLA.

Model Number Description
WEXT1D Extended Warranty and Technical Support for Select Products – Isolation Transformers, KVM, PDU, Inverters, UPS Systems
WEXT2D Extended Warranty and Technical Support for Select Products – Isolation Transformers, KVM Switches, PDUs, Power Inverters, UPS Systems

Insurance Coverage

Your SMART750XLA comes with $250,000 Ultimate Lifetime Insurance  coverage.

Learn More

Insurance Claims

How to make an insurance claim

Adding or Replacing UPS Batteries

Replacement Batteries

Battery Model Number

RBC24-SLT

UPS Replacement 24VDC Battery Cartridge for Select SLT UPS
Information & Pricing
Quantity Required 1

External Battery Packs

Battery Model Number

BP24V15RT2U

External 24V 2U External Rack/Tower Battery Pack for Select UPS Systems
Information & Pricing
Maximum Quantity 1
Battery Model Number

BP24V28-2U

External 24V 2U Rack-Mount Battery Pack for Select UPS Systems
Information & Pricing
Maximum Quantity 1
Battery Model Number

BP24V70-3U

External 24V 3U Rack/Tower Battery Pack for Select UPS Systems
Information & Pricing
Maximum Quantity 10

Eaton's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from an Eaton authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Eaton products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Eaton will repair or replace the product at Eaton's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Eaton for replacement under warranty. You should first consult with Eaton Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Eaton does not accept product returns that are not under warranty. If you bought the wrong Eaton product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Questions & Answers

On select models, the self-test feature allows the user to test the condition of the battery in the UPS.  You should plan to run this test at least once a month.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

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In extreme cases, running the self-test could cause the UPS to shut down.  On select models, a certain voltage range is required to maintain power to the unit.  During the self-test, if voltage drops to an unusable range, the UPS could shut down.  In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

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Parts & Accessories

UPS Battery Packs

  Model Number Description
External 24V 2U External Rack/Tower Battery Pack for Select UPS Systems BP24V15RT2U BP24V15RT2U External 24V 2U External Rack/Tower Battery Pack for Select UPS Systems
External 24V 2U Rack-Mount Battery Pack for Select UPS Systems BP24V28-2U BP24V28-2U External 24V 2U Rack-Mount Battery Pack for Select UPS Systems
External 24V 3U Rack/Tower Battery Pack for Select UPS Systems BP24V70-3U BP24V70-3U External 24V 3U Rack/Tower Battery Pack for Select UPS Systems

Power Distribution Units (PDUs)

  Model Number Description
1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount PDU1215 PDU1215 1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount
1.5kW Single-Phase Hot-Swap PDU, 100-127V 15A Outlets (8 5-15R), 2 5-15P, 10 ft. (3.05 m) & 6 ft. (1.83 m) Cords 2U Rack-Mount PDUB15 PDUB15 1.5kW Single-Phase Hot-Swap PDU, 100-127V 15A Outlets (8 5-15R), 2 5-15P, 10 ft. (3.05 m) & 6 ft. (1.83 m) Cords 2U Rack-Mount
100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall PDUB151U PDUB151U 100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall

Surge Protectors

  Model Number Description
DataShield In-Line Surge Protector for Network and Phone Lines, 1-Line RJ45 DNET1 DNET1 DataShield In-Line Surge Protector for Network and Phone Lines, 1-Line RJ45
DataShield In-Line Surge Protector for Network and Phone Lines, 2-Line RJ11/RJ45 DTEL2 DTEL2 DataShield In-Line Surge Protector for Network and Phone Lines, 2-Line RJ11/RJ45

Management Hardware

  Model Number Description
SNMP/Web/Modbus Management Accessory Card for Compatible UPS Systems TLNETCARD TLNETCARD SNMP/Web/Modbus Management Accessory Card for Compatible UPS Systems
WEBCARDLX Network Card for Select UPS Systems and PDUs WEBCARDLX WEBCARDLX WEBCARDLX Network Card for Select UPS Systems and PDUs

USB Cables

  Model Number Description
USB 2.0 A to B Cable (M/M) - 10 ft. (3.05 m) U022-010 U022-010 USB 2.0 A to B Cable (M/M) - 10 ft. (3.05 m)

Environmental Sensors

  Model Number Description
EnviroSense Rack Environment Sensor, Temperature, Humidity, Contact-Closure Inputs ENVIROSENSE ENVIROSENSE EnviroSense Rack Environment Sensor, Temperature, Humidity, Contact-Closure Inputs

Accessories

  Model Number Description
Instant-Read AC Outlet Circuit Tester with Diagnostic LEDs CT120 CT120 Instant-Read AC Outlet Circuit Tester with Diagnostic LEDs
Part Number Description
W01-INSTAL-B50 On-Site UPS Installation Service, Select 1-3 kVA UPS, Under 50 lb., USA, Normal Business Hours
W01-INSTAL-E50 On-Site UPS Installation Service, Select 1-3 kVA UPS, Under 50 lb., USA, Outside Business Hours
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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.