Service Part Number: TL5SW5Y-3000BC
5-Year Extended Warranty and Technical Support for Smart & SMX 1751-3000 VA External Battery Modules (EBMs)
Extended Warranty (Depot Exchange) recommended for UPSs below 5 kVA or non-hardwired units - return to factory for exchange. Customer notifies Eaton about a defective unit, Eaton ships a replacement unit overnight. Upon receipt of the new UPS, customer returns the defective unit to Eaton via ground shipment. The freight for both units is paid by Eaton.
Eaton pays for freight both ways and ships replacement unit overnight.
- Expedited parts coverage for 5 years
- Parts, electronics and UPS batteries coverage
- Next business day shipping
- Technical support
Service Specifications
| Service Type | Extended Warranty |
| Service Details | Upgrades Standard Factory Warranty |
| Agreement Duration | 5-Year |
| Product Coverage | Single-Phase UPS |
| Product Coverage Details | Smart & SMX 1751-3000 VA UPS EBMs |
| Geographic Coverage | US (50 States) |
| Return for Repair | Yes |
| On-Site Repair | No |
| Preventative Maintenance | No |
| Travel Included | No |
| Labor Included | No |
| Parts Coverage | No |
| Parts Coverage Details | UPS Parts and Batteries |
| Battery Replacement Included | No |
