Eaton
10000 Woodward Avenue
Woodridge, Illinois 60517
+1 773-869-1776
+1 (773) 869-1329
cpdipresaleshelp@eaton.com
United States
Contact Us

Product Status Current Model Number: B004-2DUA2-K

2-Port Dual Monitor DVI KVM Switch, TAA, GSA with Audio and USB 2.0 Hub, Cables included

B004-2DUA2-K front view large image | KVM Switches

Warranty

Your product is still covered under warranty if it was purchased after 6/23/2022.

3-year limited warranty

Create a Support Ticket

Create a Support Ticket

Register your product

Register your B004-2DUA2-K

Owner's manuals

REACH Regulation Declaration Model: B002-DUA4 Description: Secure KVM Switch, DVI to DVI/VGA - 4-Port, NIAP EAL2+ Certified, Audio, CAC Support, Single Monitor

Owner's Manual for B004-2DUA2-K & B004-2DUA4-K (Multi-language)

Owner's Manual for B004-2DUA2-K and B004-2DUA4-K KVM Switches (English)

Purchase a replacement

Check Prices

Go to Product Page

Need Help?
Contact Us

Product Warranty

Product Warranty Period (Worldwide)

3-YEAR LIMITED WARRANTY

Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 3 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.

Product Registration

Register your B004-2DUA2-K

Extended Warranties

Eaton offers the following extended warranty options for your B004-2DUA2-K.

Compare
Model Number Description
WEXT1E Extended Warranty and Technical Support for Select Products – KVM, PDU, Inverters
WEXT2E Extended Warranty and Technical Support for Select Products – KVM Switches, PDUs, Power Inverters
WEXT3E Extended Warranty and Technical Support for Select Products – KVM Switches, PDUs, Power Inverters

Questions & Answers

The original version of the Owner's Manual gave an incorrect command sequence. The revised Owner's Manual has the correct command sequence to initiate Hotkey Setting Mode: Press and hold the [Num Lock] key, press and release the minus [-] key, and then release the [Num Lock] key.
Was this information helpful? Yes No
Need more help? Contact Technical Support
For support of mice with additional buttons, mouse emulation must be turned off. You can toggle mouse emulation on/off by activating Hotkey Setting Mode and pressing M. See the owner’s manual for details.
Was this information helpful? Yes No
Need more help? Contact Technical Support
Turn off Mouse Emulation in the KVM.
Was this information helpful? Yes No
Need more help? Contact Technical Support
If utilizing a single KVM set-up (non-Quad-view mode), please ensure the Quad-view Mode Switch is set to “Host”. For environments where a dual KVM set-up is in place, ensure the Quad-view Mode Switch is set appropriately for each corresponding KVM and that the appropriate connects are in place between the KVMs (see page 6 of the manual). If issue continues, please contact the Tripp Lite support team.
Was this information helpful? Yes No
Need more help? Contact Technical Support
Ask a Question

Parts & Accessories

Audio Video Cables

  Model Number Description
3.5mm Mini Stereo Audio Cable for Microphones, Speakers and Headphones (M/M), 6 ft. (1.83 m) P312-006 P312-006 3.5mm Mini Stereo Audio Cable for Microphones, Speakers and Headphones (M/M), 6 ft. (1.83 m)
3.5mm Mini Stereo Audio Cable for Microphones, Speakers and Headphones (M/M), 10 ft. (3.05 m) P312-010 P312-010 3.5mm Mini Stereo Audio Cable for Microphones, Speakers and Headphones (M/M), 10 ft. (3.05 m)
3.5mm Mini Stereo Audio Cable for Microphones, Speakers and Headphones (M/M), 15 ft. (4.57 m) P312-015 P312-015 3.5mm Mini Stereo Audio Cable for Microphones, Speakers and Headphones (M/M), 15 ft. (4.57 m)
DVI Dual Link Cable, Digital TMDS Monitor Cable (DVI-D M/M), 6 ft. (1.83 m) P560-006 P560-006 DVI Dual Link Cable, Digital TMDS Monitor Cable (DVI-D M/M), 6 ft. (1.83 m)
DVI Dual Link Cable, Digital TMDS Monitor Cable (DVI-D M/M), 10 ft. (3.05 m) P560-010 P560-010 DVI Dual Link Cable, Digital TMDS Monitor Cable (DVI-D M/M), 10 ft. (3.05 m)
DVI Dual Link Cable, Digital TMDS Monitor Cable (DVI-D M/M), 15 ft. (4.57 m) P560-015 P560-015 DVI Dual Link Cable, Digital TMDS Monitor Cable (DVI-D M/M), 15 ft. (4.57 m)

Audio Video Adapter Cables

  Model Number Description
DVI to VGA High-Resolution Adapter Cable with RGB Coaxial (DVI-A to HD15 M/M), 3 ft. (0.9 m) P556-003 P556-003 DVI to VGA High-Resolution Adapter Cable with RGB Coaxial (DVI-A to HD15 M/M), 3 ft. (0.9 m)
DVI to VGA High-Resolution Adapter Cable with RGB Coaxial (DVI-A to HD15 M/M), 6 ft. (1.8 m) P556-006 P556-006 DVI to VGA High-Resolution Adapter Cable with RGB Coaxial (DVI-A to HD15 M/M), 6 ft. (1.8 m)
DVI to VGA High-Resolution Adapter Cable with RGB Coaxial (DVI-A to HD15 M/M), 10 ft. (3.1 m) P556-010 P556-010 DVI to VGA High-Resolution Adapter Cable with RGB Coaxial (DVI-A to HD15 M/M), 10 ft. (3.1 m)

USB Cables

  Model Number Description
USB 2.0 A to B Cable (M/M), 6 ft. (1.83 m) U022-006 U022-006 USB 2.0 A to B Cable (M/M), 6 ft. (1.83 m)
USB 2.0 A to B Cable (M/M) - 10 ft. (3.05 m) U022-010 U022-010 USB 2.0 A to B Cable (M/M) - 10 ft. (3.05 m)
USB 2.0 A to B Cable (M/M), 15 ft. (4.57 m) U022-015 U022-015 USB 2.0 A to B Cable (M/M), 15 ft. (4.57 m)

Accessories

  Model Number Description
DVI / USB / Audio KVM Cable Kit, 6 ft. (1.83 m) P759-006 P759-006 DVI / USB / Audio KVM Cable Kit, 6 ft. (1.83 m)
DVI / USB / Audio KVM Cable Kit, 10 ft. (3.05 m) P759-010 P759-010 DVI / USB / Audio KVM Cable Kit, 10 ft. (3.05 m)
DVI / USB / Audio KVM Cable Kit, 15 ft. (4.57 m) P759-015 P759-015 DVI / USB / Audio KVM Cable Kit, 15 ft. (4.57 m)

Products

Applications

Where to Buy

Support

Resellers

This Site Uses Cookies
We use cookies to personalize content and to analyze our traffic. We also share information about your use of our site with advertising and analytics partners. To find out more about how we use cookies, see our cookie policy.

I Accept Cookies More Information

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.