Product Status Current Model Number: SMART1000RT1U
1000VA 770W 120V Line-Interactive UPS - 5 NEMA 5-15R Outlets, AVR, Network Card Option, USB, DB9, 1U Rack/Tower
Your product is still covered under warranty if it was purchased after 5/28/2020.
2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Register your product
Owner’s Manual for SmartPro® Line-Interactive Single-Phase 1U UPS Systems with Pure Sine Wave Output Models: SMART700RT1U, SMART750RT1U, SMART1000RT1U, SMC1000RT1U, SMART1500RT1U, SMC1500RT1U - Multiple Languages
Purchase a replacement
Documents & Downloads
Software, Firmware & Drivers
Product Warranty Period (Worldwide)
2-Year/3-Year with Registration
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Product RegistrationRegister your SMART1000RT1U
Eaton offers the following extended warranty options for your SMART1000RT1U.
|WEXT1G||Extended Warranty and Technical Support for Select Products – KVM, PDUs, Inverters, and UPS Systems|
|WEXT2G||Extended Warranty and Technical Support for Select Products – KVM Switches, PDUs, Power Inverters, UPS Systems|
|WEXT3G||Extended Warranty and Technical Support for Select Products – KVM, PDUs, Power Inverters, UPS Systems|
Your SMART1000RT1U comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance ClaimsHow to make an insurance claim
Adding or Replacing UPS Batteries
This UPS system does not support the addition of external battery packs.
Eaton's Return Policy
Proof of Warranty Coverage
You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from an Eaton authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Eaton products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.
You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.
Repair or Replacement
Eaton will repair or replace the product at Eaton's option and ship the repaired or replaced product back to you at no charge.
Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.
Request Return Authorization (RMA)
A Return Merchandise Authorization (RMA) number is required for all products returned to Eaton for replacement under warranty. You should first consult with Eaton Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Eaton does not accept product returns that are not under warranty. If you bought the wrong Eaton product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.
Questions & Answers
Parts & Accessories
Power Distribution Units (PDUs)
|PDU1215||1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount|
|PDUB15||1.5kW Single-Phase Hot-Swap PDU, 100-127V 15A Outlets (8 5-15R), 2 5-15P, 10 ft. (3.05 m) & 6 ft. (1.83 m) Cords 2U Rack-Mount|
|PDUB151U||100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall|
|PDUMH15||1.4kW Single-Phase Local Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount|
|PDUMH15NET2LX||1.4kW Single-Phase Switched PDU, LX Interface, 120V Outlets (8 5-15R), NEMA 5-15P, 12 ft. (3.66 m) Cord, 1U Rack, TAA|
|PDUMNH15||1.4kW Single-Phase Monitored PDU with LX Platform Interface, 120V Outlets (8 5-15R), 5-15P, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA|
|PDUMNV15LX||1.4kW Single-Phase Monitored PDU with LX Platform Interface, 120V Outlets (16 5-15R), 10 ft. (3.05 m) Cord with 5-15P Plug, 0U, TAA|
|PDUMV15||1.4kW Single-Phase Local Metered PDU, 120V Outlets (16 5-15R), 5-15P, 15 ft. (4.57 m) Cord, 0U Vertical, 48 in.|
|PDUMV15NETLX||1.4kW Single-Phase Switched PDU - LX Interface, 120V Outlets (16 5-15R), 10 ft. (3.05 m) Cord with 5-15P, 0U, TAA|
|PDUV15||1.4kW Single-Phase 120V Basic PDU, 14 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 0U Vertical|
|WEBCARDLX||WEBCARDLX Network Card for Select UPS Systems and PDUs|
|4POSTRAILKITWM||SmartRack 4-Post 1U Universal Adjustable Shelf Kit for Wall-Mount Racks|
|W01-INSTAL-B50||On-Site UPS Installation Service, Select 1-3 kVA UPS, Under 50 lb., USA, Normal Business Hours|
|W01-INSTAL-E50||On-Site UPS Installation Service, Select 1-3 kVA UPS, Under 50 lb., USA, Outside Business Hours|