Product Status Current Model Number: SRP-2R-C12
Eaton SmartRack Pre-Configured, Self-Cooling Modular Data Center - 2x 44U Racks, 12 kW AC Unit
Warranty
1-year limited warranty for cooling unit; 5-year limited warranty for Rack Enclosure
Create a Support Ticket
Register your product
Owner's manuals
Owner's Manual for SmartRack Modular Data Centers
Unpacking Guide for SRCOOLDXRW12OD (Multi-language)
Owner's Manual for SRCOOLDXRW12, SRCOOLDXRW25
How to order
Documents & Downloads
Documentation
Design Resources
One or more views of this model are included in the following Visio stencil.
- Eaton SmartRack Modular Data Center Visio Stencil
- Eaton SmartRack Modular Data Center Visio Stencil Preview
- Submittal Drawing for SRP-2R-C12
- BIM Object for SRCOOLDXRW12 In-Row Precision Cooling System
- SRCOOLDXRW12 STEP File
- Submittal Drawing for SRCOOLDXRW12, SRCOOLDXRW25 (English)
- Technical Bid Specifications for SRCOOLDXRW12, SRCOOLDXRW25 (English)
We offer a number of free stencils to help with datacenter planning. For a complete list of stencils together with installation instructions, please see the Visio Stencils for Data Center Planning page.
Product Warranty
Product Warranty
1-year limited warranty for cooling unit; 5-year limited warranty for Rack Enclosure
Eaton's Return Policy
Proof of Warranty Coverage
You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from an Eaton authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Eaton products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.
Shipping Returns
You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.
Repair or Replacement
Eaton will repair or replace the product at Eaton's option and ship the repaired or replaced product back to you at no charge.
Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.
Request Return Authorization (RMA)
A Return Merchandise Authorization (RMA) number is required for all products returned to Eaton for replacement under warranty. You should first consult with Eaton Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Eaton does not accept product returns that are not under warranty. If you bought the wrong Eaton product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.
Questions & Answers
Parts & Accessories
Cable Management
Model Number | Description | |
---|---|---|
SRCABLEDUCT1U | SmartRack 1U Horizontal Cable Manager - Finger duct with cover | |
SRCABLEDUCTVRT | SmartRack 6 ft. (1.83 m) Vertical Cable Manager - Double finger duct with cover & toolless mounting | |
SRCABLERING1U | SmartRack 1U Horizontal Cable Manager - Flexible ring type | |
SRCABLERING2U | SmartRack 2U Horizontal Cable Manager - Flexible ring type | |
SRCABLERINGVRT | SmartRack 6 ft. (1.83 m) Vertical Cable Manager - Flexible ring type & toolless mounting |
Accessories
Model Number | Description | |
---|---|---|
SR1UPANEL10 | SmartRack 1U Blanking Panel Kit, Toolless-Mounting, 10 pieces | |
SR1UPANEL200 | SmartRack 1U Blanking Panel Kit, Toolless-Mounting, 200 pieces | |
SR1UPANEL50 | SmartRack 1U Blanking Panel Kit, Toolless-Mounting, 50 pieces | |
SRCAGENUT5MM | SmartRack Square Hole Hardware Kit with 50 M5 screws and washers | |
SRCAGENUTS | SmartRack Square Hole Hardware Kit with 50 M6 screws and washers | |
SRCAGENUTS1224 | SmartRack Square Hole Hardware Kit with 50 pcs 12-24 screws and washers | |
SRCOOLDXRWLTKIT | Low Ambient Temperature Kit for Select Server Rack Precision Air Conditioning Systems | |
SRCOOLLONGPKIT | Extension Pipe Kit for SRCOOLDXRW In-Row Cooling Units | |
SRSHELF2P | SmartRack 2U Cantilever Fixed Shelf (60 lbs / 27.2 kgs capacity; 18-in. / 457 mm Deep) | |
SRSHELF4PHD | SmartRack Heavy-Duty Fixed Shelf (250 lbs / 113.4 kgs capacity; 26 in/660 mm Deep) | |
SRSHELF4PKYBD | SmartRack Keyboard Shelf (25 lbs / 11.3 kgs capacity; 16 in / 406 mm Deep) | |
SRSHELF4PSL | SmartRack Standard Sliding Shelf (50 lbs / 22.7 kgs capacity; 28.3 in/719 mm Deep) | |
SRSHELF4PSLHD | SmartRack Heavy-Duty Sliding Shelf (200 lbs / 90.7 kgs capacity; 28.3 in/719 mm Deep) |