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How to Order On-Site Services for Your 3-Phase UPS
Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
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OVERVIEW
UPS Type
INPUT
Input Phase
Rated input current (Maximum Load)
Nominal Input Voltage(s) Supported
UPS Input Connection Type
Input Circuit Breakers
UPS Input Cord Length (ft.)
Recommended Electrical Service
Maximum Input Amps
Nominal Input Voltage Description
Input Plug Type
Input Current
Power Factor (Input)
Input Cord Length (ft.)
OUTPUT
Output Capacity (VA)
Output Capacity (kVA)
Output Capacity (Watts)
Output Capacity (kW)
Output Capacity Details
Power Factor
Nominal Voltage Details
Frequency Compatibility
Frequency Compatibility Details
Output Voltage Regulation (Line Mode)
Output Voltage Regulation (Battery Mode)
Load Management Receptacles
Output AC Waveform (AC Mode)
Output AC Waveform (Battery Mode)
Nominal Output Voltage(s) Supported
Output Receptacles
Individually Controllable Load Banks
Crest Factor
Output Voltage Regulation (Economy Line Mode)
Output (Watts)
BATTERY
Battery Type
Runtime Full Load (min.)
Runtime Half Load (min.)
Expandable Runtime
DC System Voltage (VDC)
Battery Recharge Rate (Included Batteries)
Battery Access
Internal UPS Replacement Battery Cartridge
Battery Replacement Description
Expandable Runtime Description
External Battery Pack Compatibility
Capacity (Ah)
VOLTAGE REGULATION
Voltage Regulation Description
Overvoltage Correction
Undervoltage Correction
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Switches
Audible Alarm
LED Indicators
Alarm Cancel Operation
SURGE / NOISE SUPPRESSION
AC Suppression Joule Rating
AC Suppression Response Time
EMI / RFI AC Noise Suppression
PHYSICAL
Primary Form Factor
Rack Height
Cooling Method
Installation Form Factors Supported with Included Accessories
Maximum Device Depth (in.)
Minimum Required Rack Depth (inches)
Primary UPS Depth (mm)
Primary UPS Height (mm)
Primary UPS Width (mm)
UPS Housing Material
UPS Power Module Weight (kg)
UPS Power Module Weight (lbs.)
Unit Dimensions (hwd / in.)
Unit Weight (lbs.)
Mounting Details
Installation Form Factors Supported with Optional Accessories
Minimum Required Rack Depth without External Battery Pack (cm)
Minimum Required Rack Depth without External Battery Pack (in.)
UPS Power Module Dimensions (hwd, in.)
Optional Mounting Accessory Notes
ENVIRONMENTAL
Operating Temperature Range
Storage Temperature Range
Relative Humidity
AC Mode BTU / Hr. (Full Load)
AC Mode Efficiency Rating (100% Load)
AC Economy Mode Efficiency Rating (100% Load)
Operating Elevation
Audible Noise
AC Economy Mode BTU / Hr. (Full Load)
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
COMMUNICATIONS
Network Management Cards
Network Monitoring Port Description
PowerAlert Software
Communications Cable
WatchDog Compatibility
Network Management Card Description
Communications Interface
Emergency Power Off (EPO)/Remote On-Off (ROO)
Emergency Power Off/Remote On-Off Details
LINE / BATTERY TRANSFER
Transfer Time
Low Voltage Transfer to Battery Power (Setpoint)
High Voltage Transfer to Battery Power (Setpoint)
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
High Availability UPS Features
Grounding Details
Green Energy-Saving Features
APPLICATIONS
UPS Applications
STANDARDS & COMPLIANCE
Product Certifications
Product Compliance
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
Extended Warranties
Connected Equipment Insurance (U.S., Canada & Puerto Rico)
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with input voltage as low as 90 (±5%). Input voltage range of 90 to 139
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options (see manual)
Switches
ON button controls UPS ON, Cold-start, Self-test, and menu functions. OFF button controls unit off, fault clearance, and menu functions. Alarm/Enter button control audible alarm state and menu confirmation.
Audible Alarm
Audible alarm indicates power ON, power-failure, warnings, and low-battery conditions
LED Indicators
2 LEDs indicate AC output status (Green); UPS fault (Solid Red)/ UPS abnormal conditions (Flashing Red).
SURGE / NOISE SUPPRESSION
AC Suppression Joule Rating
540
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Rackmount; Tower
Rack Height
1U
Cooling Method
Fan
Installation Form Factors Supported with Included Accessories
2 post 19 inch rackmount; 2 post front mount; 4 post 19 inch rackmount; Tower
Maximum Device Depth (in.)
21.8
Minimum Required Rack Depth (inches)
25
Primary UPS Depth (mm)
554
Primary UPS Height (mm)
44
Primary UPS Width (mm)
440
UPS Housing Material
Steel
UPS Power Module Weight (kg)
16.80
UPS Power Module Weight (lbs.)
37.037
Unit Dimensions (hwd / in.)
1.730 x 17.320 x 21.810
Unit Weight (lbs.)
37.037
Mounting Details
Included mounting brackets provide front-rail installation in 2 or 4 post racks, plus upright tower configurations
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
48
AC Mode Efficiency Rating (100% Load)
98%
AC Economy Mode Efficiency Rating (100% Load)
0.98
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included, EPO/ROO jack for Emergency and Remote Shutdown.
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
(1) EPO (emergency power off); (1) RS-232; (1) USB (HID enabled)
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
Emergency Power Off/Remote On-Off Details
Phoenix-style connection supports Emergency Power Off and Remote ON/OFF functions.
LINE / BATTERY TRANSFER
Transfer Time
6-8 ms typical ( < 10 ms max)
Low Voltage Transfer to Battery Power (Setpoint)
100V: 80VAC +/- 5% (HI sensitivity), 70VAC +/- 5%, (LO sensitivity), @120V: 89VAC +/- 5% (HI sensitivity), 70VAC+/- 5% (LO sensitivity), @127V: 93VAC+/- 5%, (HI sensitivity), 70VAC+/- 5%, (LO sensitivity)
High Voltage Transfer to Battery Power (Setpoint)
162 VAC (120VAC/127VAC INPUT), 139 VAC (100VAC INPUT) +/- 5%
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring (requires WEBCARDLXE); Automatic Voltage Regulation (AVR); Hot swappable batteries; Remote management; Surge/noise protection
Grounding Details
Back panel grounding lug
APPLICATIONS
UPS Applications
High-End Desktop/Small Network; Retail/Point of Sale; Hospitality
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); UL 1778
Product Compliance
ENERGY STAR Qualified; FCC Part 15 Class B (USA)
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.
Extended Warranties
1-year and 2-year extensions available
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with input voltage as low as 70V @ 120V/127V/100V (±5%). Input voltage range of 70V to 139V @ 100V; 70V to 162V @ 120V / 127V settings
Overvoltage Correction
Voltage reduction of 15% applies when input is 139V to 162V (120V), 145V to 162V (127V), 115V to 139V (100v); All voltage setpoints within ±5% tolerance
Undervoltage Correction
Voltage boost of 15% applies when input is 89V (HI Sensitivity) / 70V (LO sensitivity) to 102V @120V, 93V (HI sensitivity) / 70V (LO sensitivity) to 108V @127V, 80V (Hi sensitivity)/ 70V @100V; All voltage setpoints within ±5% tolerance
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options (see manual)
Switches
ON button controls UPS ON, Cold-start, Self-test, and menu functions. OFF button controls unit off, fault clearance, and menu functions. Alarm/Enter button control audible alarm state and menu confirmation.
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
(1) EPO (emergency power off); Slot for SNMP/Web interface; (1) USB (HID enabled)
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
Emergency Power Off/Remote On-Off Details
Phoenix-style connection supports Emergency Power Off and Remote ON/OFF functions.
LINE / BATTERY TRANSFER
Transfer Time
6-8 ms typical ( < 10 ms max)
Low Voltage Transfer to Battery Power (Setpoint)
100V: 80VAC +/- 5% (HI sensitivity), 70VAC +/- 5%, (LO sensitivity), @120V: 89VAC +/- 5% (HI sensitivity), 70VAC+/- 5% (LO sensitivity), @127V: 93VAC+/- 5%, (HI sensitivity), 70VAC+/- 5%, (LO sensitivity)
High Voltage Transfer to Battery Power (Setpoint)
162 VAC (120VAC/127VAC INPUT), 139 VAC (100VAC INPUT) +/- 5%
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring (requires WEBCARDLXE); Automatic Voltage Regulation (AVR); Hot swappable batteries; Remote management; Surge/noise protection
Grounding Details
Back panel grounding lug
APPLICATIONS
UPS Applications
High-End Desktop/Small Network; Retail/Point of Sale; Hospitality
STANDARDS & COMPLIANCE
Product Certifications
CAN/CSA-C22.2 No. 107.3 (Canada); RETIE (Colombia); UL 1778
Product Compliance
RoHS
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.
Extended Warranties
1-year, 2-year, 3-year extensions available
Nominal Input Voltage(s) Supported
100V AC; 120V AC; 127V AC
UPS Input Connection Type
5-15P
Input Circuit Breakers
20A
UPS Input Cord Length (ft.)
6
Recommended Electrical Service
15A 120V
Maximum Input Amps
13
Nominal Input Voltage Description
120V factory default
OUTPUT
Output Capacity (VA)
1440
Output Capacity (kVA)
1.44
Output Capacity (Watts)
1440
Output Capacity (kW)
1.44
Output Capacity Details
ON LINE MODE: Maximum output capacity is reduced to 1296 watts at 100V nominal; FREQUENCY REGULATION / CONVERSION MODE: Maximum output ratings are reduced in frequency regulation / conversion mode (127/120V 864 watts / 100V 778 watts)
OVERLOAD CAPACITY: Supports inverter operation up to 105% load continuously, 106-115% load for 1 minute; 116-130% load for 12 seconds; 131-149% for 2 seconds and >150% load for 0 seconds before switching to BYPASS (when bypass input voltage and frequency are WITHIN bypass limits) or SHUTDOWN (when bypass input voltage or frequency are OUTSIDE bypass limits)
Power Factor
1.0
Nominal Voltage Details
120V factory-default nominal voltage
Frequency Compatibility
50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion
Frequency Compatibility Details
ON LINE MODE: Output frequency is automatically configured to match nominal input frequency on startup; Output matches input frequency when +/-5Hz of nominal; Output is regulated to +/-0.05Hz when input frequency exceeds +/-5Hz of nominal. UPS switches to battery mode when input frequency is below 40Hz or above 70Hz. FREQUENCY REGULATION / CONVERSION MODE: Output is regulated to +/-0.05Hz of selected output frequency input is 40 to 70Hz; UPS switches to battery mode when input frequency is below 40Hz or above 70Hz. BATTERY MODE: Output is regulated to +/-0.05Hz.
Output Voltage Regulation (Line Mode)
+/- 3%
Output Voltage Regulation (Battery Mode)
+/- 3%
Load Management Receptacles
Two switchable NEMA 5-15R outlet banks (Bank 1: 2 outlets / Bank 2: 3 outlets)
Output Voltage Regulation (Economy Line Mode)
+/- 10%
BATTERY
Battery Type
Valve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)
3 min. (1440W)
Runtime Half Load (min.)
10 min. (720W)
Expandable Runtime
No
DC System Voltage (VDC)
48
Battery Recharge Rate (Included Batteries)
Less than 8 hours recharge to 90% (typical, full load discharge)
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Online, double-conversion power conditioning maintains 3% output voltage regulation during brownouts and overvoltages
Overvoltage Correction
Corrects overvoltages to 150V
Undervoltage Correction
Corrects undervoltages to 50V
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options (see manual)
Switches
2 switches control off/on power status and alarm-cancel operation; 2 additional scroll-down and scroll-up / select options enable LCD status viewing and configuration options
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and RS232 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
Contact closure; EPO (emergency power off); RS-232; Slot for SNMP/Web interface; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
0 ms
Low Voltage Transfer to Battery Power (Setpoint)
50
High Voltage Transfer to Battery Power (Setpoint)
150
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic inverter bypass; Hot swappable batteries; Remote management; Surge/noise protection; Zero transfer time; Auto Probe Monitoring (requires WEBCARDLXE)
Grounding Details
Includes back panel grounding lug
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); UL 1778
Product Compliance
RoHS; ENERGY STAR Qualified; FCC Part 15 Class A (USA)
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
Nominal Input Voltage(s) Supported
100V AC; 120V AC; 127V AC
UPS Input Connection Type
5-20P
Input Circuit Breakers
20A
UPS Input Cord Length (ft.)
6
Recommended Electrical Service
20A 120V
Maximum Input Amps
16
Nominal Input Voltage Description
120V factory default
OUTPUT
Output Capacity (VA)
2000
Output Capacity (kVA)
2
Output Capacity (Watts)
1600
Output Capacity (kW)
1.6
Output Capacity Details
ON LINE MODE: Maximum output capacity is reduced to 1440 watts at 100V nominal; FREQUENCY REGULATION / CONVERSION MODE: Maximum output ratings are reduced in frequency regulation / conversion mode (127/120V 960 watts / 100V 864 watts)
OVERLOAD CAPACITY: Supports inverter operation up to 105% load continuously, 106-115% load for 1 minute; 116-130% load for 12 seconds; 131-149% for 2 seconds and >150% load for 0 seconds before switching to BYPASS (when bypass input voltage and frequency are WITHIN bypass limits) or SHUTDOWN (when bypass input voltage or frequency are OUTSIDE bypass limits)
Power Factor
0.8
Nominal Voltage Details
120V factory-default nominal voltage
Frequency Compatibility
50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion
Frequency Compatibility Details
ON LINE MODE: Output frequency is automatically configured to match nominal input frequency on startup; Output matches input frequency when +/-5Hz of nominal; Output is regulated to +/-0.05Hz when input frequency exceeds +/-5Hz of nominal. UPS switches to battery mode when input frequency is below 40Hz or above 70Hz. FREQUENCY REGULATION / CONVERSION MODE: Output is regulated to +/-0.05Hz of selected output frequency input is 40 to 70Hz; UPS switches to battery mode when input frequency is below 40Hz or above 70Hz. BATTERY MODE: Output is regulated to +/-0.05Hz.
Output Voltage Regulation (Line Mode)
+/- 3%
Output Voltage Regulation (Battery Mode)
+/- 3%
Load Management Receptacles
Two switchable NEMA 5-20R outlet banks (Bank 1: 2 outlets / Bank 2: 3 outlets)
Output Voltage Regulation (Economy Line Mode)
+/- 10%
BATTERY
Battery Type
Valve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)
3 min. (1600W)
Runtime Half Load (min.)
10 min. (800W)
Expandable Runtime
No
DC System Voltage (VDC)
48
Battery Recharge Rate (Included Batteries)
Less than 8 hours recharge to 90% (typical, full load discharge)
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Online, double-conversion power conditioning maintains 3% output voltage regulation during brownouts and overvoltages
Overvoltage Correction
Corrects overvoltages to 150V
Undervoltage Correction
Corrects undervoltages to 50V
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options (see manual)
Switches
2 switches control off/on power status and alarm-cancel operation; 2 additional scroll-down and scroll-up / select options enable LCD status viewing and configuration options
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and RS232 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
Contact closure; EPO (emergency power off); RS-232; Slot for SNMP/Web interface; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
0 ms
Low Voltage Transfer to Battery Power (Setpoint)
50
High Voltage Transfer to Battery Power (Setpoint)
150
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic inverter bypass; Hot swappable batteries; Remote management; Surge/noise protection; Zero transfer time; Auto Probe Monitoring (requires WEBCARDLXE)
Grounding Details
Includes back panel grounding lug
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); UL 1778
Product Compliance
RoHS; ENERGY STAR Qualified; FCC Part 15 Class A (USA)
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
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Need help with your purchase? We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.
