Product Status Current Model Number: SMART5000XFMRXL
SmartPro 208 & 120V 5kVA 3.75kW Line-Interactive Sine Wave UPS, 3U, Extended Run, Network Card Options, USB, DB9
Warranty
Your product is still covered under warranty if it was purchased after 3/29/2022.
2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.
Insurance
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Register your product
Owner's manuals
User's Guide for PowerAlert External Battery Pack Utility (English)
PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
Owner's Manual for SmartPro 3U Rackmount UPS
Installation Guide for Select Rackmount UPS
Support resources
Software, Firmware & Drivers
SMART5000XFMRXL How-To Videos
Adding or Replacing UPS Batteries
Purchase a replacement
Documents & Downloads
Documentation
- User's Guide for PowerAlert External Battery Pack Utility (English)
- PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
- Owner's Manual for SmartPro 3U Rackmount UPS
- Installation Guide for Select Rackmount UPS
- Free 1-Year Warranty Extension with Registration
- Quick Start Guide for PowerAlert Power Management Software
- SMART5000XFMRXL runtime chart
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Product Datasheet
Articles
How-To Videos
Design Resources
One or more views of this model are included in the following Visio stencil.
We offer a number of free stencils to help with datacenter planning. For a complete list of stencils together with installation instructions, please see the Visio Stencils for Data Center Planning page.
Product Warranty
Product Warranty Period (Worldwide)
2-Year/3-Year with Registration
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Product Registration
Register your SMART5000XFMRXL
Insurance Coverage
Your SMART5000XFMRXL comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance Claims
How to make an insurance claimAdding or Replacing UPS Batteries
Replacement Batteries
| Battery Model Number | |
| 3U UPS Replacement 48VDC Battery Cartridge for Select SmartPro UPS | |
| Information & Pricing | |
| Quantity Required | 3 |
| Notes | This recommendation applies to internal batteries only. For external batteries, replace entire external battery pack(s) with BP192V12-3U. |
External Battery Packs
| Battery Model Number | |
| External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U) | |
| Information & Pricing | |
| Battery Model Number | |
| External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US), TAA | |
| Information & Pricing | |
| Maximum Quantity | 10 |
Questions & Answers
On select models, the self-test feature allows the user to test the condition of the battery in the UPS. You should plan to run this test at least once a month. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
In extreme cases, running the self-test could cause the UPS to shut down. On select models, a certain voltage range is required to maintain power to the unit. During the self-test, if voltage drops to an unusable range, the UPS could shut down. In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
Parts & Accessories
UPS Battery Packs
| Model Number | Description | |
|---|---|---|
 |
BP48V24-2U | External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U) |
 |
BP48V27-2US | External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US), TAA |
Power Distribution Units (PDUs)
| Model Number | Description | |
|---|---|---|
 |
PDU1220 | 2.4kW Single-Phase 120V Basic PDU, 13 NEMA 5-15/20R Outlets, NEMA 5-20P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount |
 |
PDU12IEC | 1.9-3.8kW Single-Phase 120–240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 16A Input, 1U Rack-Mount |
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
 |
TLNETCARD | SNMP/Web/Modbus Management Accessory Card for Compatible UPS Systems |
 |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
Accessories
| Model Number | Description | |
|---|---|---|
 |
2-9USTAND | 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems |
 |
2POSTRMKITHD | 2-Post Rack-Mount Installation Kit of 2U and Larger UPS, Transformer and Battery Pack Components |
 |
BPEXT481 | Extension Cable for Select Battery Packs, Blue 175A DC Connectors, 1 ft. (0.3 m) |
