Product Status Discontinued on 8/28/2023 Model Number: SU1000RTXL2UN
SmartOnline 120V 1kVA 800W Double-Conversion UPS, 2U Rack/Tower, Extended Run, Pre-Installed WEBCARDLX Network Interface, USB, DB9 Serial
Warranty
Your product is still covered under warranty if it was purchased after 4/3/2023.
Insurance
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Owner's manuals
User's Guide for PowerAlert External Battery Pack Utility (English)
PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
Owner's Manual Addendum for External Battery Packs (Multi-Language)
Support resources
Software, Firmware & Drivers
SU1000RTXL2UN How-To Videos
Adding or Replacing UPS Batteries
Replaced by
Documents & Downloads
Documentation
- User's Guide for PowerAlert External Battery Pack Utility (English)
- PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
- Owner's Manual Addendum for External Battery Packs (Multi-Language)
- Owner's Manual for SmartOnline Rack/Tower UPS
- Installation Guide for Select Rackmount UPS
- SU1000RTXL2UN runtime chart
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Product Datasheet
Articles
Product Warranty
Product Warranty Period (Worldwide)
2-YEAR LIMITED WARRANTY
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Insurance Coverage
Your SU1000RTXL2UN comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance Claims
How to make an insurance claimAdding or Replacing UPS Batteries
Replacement Batteries
The batteries in this model are not user-replaceable.
External Battery Packs
| Battery Model Number | |
| External 24V 2U External Rack/Tower Battery Pack for Select UPS Systems (BP24V15RT2U), TAA | |
| Information & Pricing | |
| Maximum Quantity | 1 |
| Battery Model Number | |
| External 24V 3U Rack/Tower Battery Pack for Select UPS Systems (BP24V70-3U) | |
| Information & Pricing | |
| Maximum Quantity | 10 |
Questions & Answers
Parts & Accessories
UPS Battery Packs
| Model Number | Description | |
|---|---|---|
 |
BP24V15RT2U | External 24V 2U External Rack/Tower Battery Pack for Select UPS Systems (BP24V15RT2U), TAA |
 |
BP24V70-3U | External 24V 3U Rack/Tower Battery Pack for Select UPS Systems (BP24V70-3U) |
Power Distribution Units (PDUs)
| Model Number | Description | |
|---|---|---|
 |
PDUB151U | 100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall |
 |
PDUMH15AT | 1.4kW Single-Phase Local Metered Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA |
 |
PDUMV15 | 1.4kW Single-Phase Local Metered PDU, 120V Outlets (16 5-15R), 5-15P, 15 ft. (4.57 m) Cord, 0U Vertical, 48 in. |
Environmental Sensors
| Model Number | Description | |
|---|---|---|
 |
E2MT | EnviroSense2 (E2) Environmental Sensor Module, Temperature, TAA |
 |
E2MTDO | EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs, TAA |
 |
E2MTHDI | EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs, TAA |
Accessories
| Model Number | Description | |
|---|---|---|
 |
2-9USTAND | 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems |
 |
2POSTRMKITWM | 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems |
| Part Number | Description |
|---|---|
| 0005NXXX-6009UC | UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS |
| 9SW3Y-1500UC | 3-Year Extended Warranty SU 701-1500 VA UPS systems |
| 9SW5Y-1500UC | 5-Year Extended Warranty SU 701-1500 VA UPS systems |
| AS00NXXX-6009UC | UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| SU05NXXX-6009UC | UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| WFLN72XX-2509UC | 2-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
| WFLN73XX-2509UC | 3-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
| WFLN75XX-2509UC | 5-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
