Product Status Current Model Number: SU1000XLCD
SmartOnline 1000VA 900W 120V Double-Conversion UPS - 6 Outlets, Extended Run, Network Card Option, LCD, USB, DB9, Tower
Warranty
Your product is still covered under warranty if it was purchased after 4/11/2023.
Insurance
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Register your product
Owner's manuals
Support resources
Software, Firmware & Drivers
Adding or Replacing UPS Batteries
Purchase a replacement
Documents & Downloads
Documentation
- Eaton Tripp Lite SmartOnline Series Tower UPS Advanced User Guide
- SU1000XLCD runtime chart
- LEGACY SmartOnline User Guide Tower 1000VA to 3000VA UPS (Pre-2023)
- LEGACY SU1000XLCD Product Datasheet (pre-October 2023)
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Product Datasheet
Software, Firmware & Drivers
Articles
Design Resources
One or more views of this model are included in the following Visio stencil.
We offer a number of free stencils to help with datacenter planning. For a complete list of stencils together with installation instructions, please see the Visio Stencils for Data Center Planning page.
Product Warranty
Product Warranty Period (Worldwide)
2-YEAR LIMITED WARRANTY
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Product Registration
Register your SU1000XLCD
Insurance Coverage
Your SU1000XLCD comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance Claims
How to make an insurance claimAdding or Replacing UPS Batteries
Replacement Batteries
| Battery Model Number | |
| 2U UPS Replacement Battery Cartridge for Select UPS | |
| Information & Pricing | |
| Quantity Required | 1 |
| UPS Compatibility | Tripp Lite |
| Notes | Note: A new UPS design launched October 2023. RBC24V-LCD is the replacement battery for UPS models purchased before the 2023 redesign. The UPS will have a 12 digit serial number and a green LCD screen if purchased before the redesign. The 2023 redesigned UPS will have a 10 digit serial number (starting with the letter P) and an "Eaton Tripp Lite series" badge on the front. The new UPS design requires replacement battery part # 744-A4311. |
| Battery Model Number | |
| Eaton Internal Replacement Battery Cartridge (RBC) for 9SX1000, 9SX1000G, and SU1000XLCD UPS Systems | |
| Information & Pricing | |
| Quantity Required | 1 |
| UPS Compatibility | Tripp Lite series (2023 redesign) |
| Notes | Note: A new UPS design launched October 2023. 744-A4311 is the replacement battery for UPS models purchased after the 2023 redesign. The redesigned UPS will have a 10 digit serial number (starting with the letter P) and an "Eaton Tripp Lite series" badge on the front. The previous design UPS will have a 12 digit serial number and a green LCD screen. The previous design requires replacement battery part # RBC24V-LCD. |
External Battery Packs
| Battery Model Number | |
| 36V Extended Battery Module (EBM) for SU1000XLCD SmartOnline UPS Systems, Tower | |
| Information & Pricing | |
| Maximum Quantity | 4 |
Questions & Answers
Parts & Accessories
UPS Battery Packs
| Model Number | Description | |
|---|---|---|
 |
BP36V | 36V Extended Battery Module (EBM) for SU1000XLCD SmartOnline UPS Systems, Tower |
Power Distribution Units (PDUs)
| Model Number | Description | |
|---|---|---|
 |
PDU1215 | 1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount |
 |
PDUMH15 | 1.4kW Single-Phase Local Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount |
 |
PDUMH15AT | 1.4kW Single-Phase Local Metered Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA |
 |
PDUMH15ATNET | 1.4kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA |
 |
PDUMH15NET | 1.4kW Single-Phase Switched PDU - LX Interface, 120V Outlets (16 5-15R), 5-15P, 120V Input, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA |
Power Cords and Adapters
| Model Number | Description | |
|---|---|---|
 |
P006-003 | Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 3 ft. (0.91 m), Black |
 |
P006-004 | Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 4 ft. (1.22 m), Black |
 |
P006-006 | Desktop Computer AC Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 6 ft. (1.83 m), Black |
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
 |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
| Part Number | Description |
|---|---|
| 0005NXXX-6009UC | UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS |
| 9SW3Y-1500UC | 3-Year Extended Warranty SU 701-1500 VA UPS systems |
| 9SW5Y-1500UC | 5-Year Extended Warranty SU 701-1500 VA UPS systems |
| AS00NXXX-6009UC | UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| SU05NXXX-6009UC | UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| WFLN72XX-2509UC | 2-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
| WFLN73XX-2509UC | 3-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
| WFLN75XX-2509UC | 5-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
