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Product Status Discontinued on 9/25/2023 Model Number: SU1500XL

SmartOnline 120V 1.5kVA 1.2kW Double-Conversion UPS, Tower, Extended Run, Network Card Options, USB, DB9 Serial

SU1500XL front view large image | UPS Battery Backup

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Product Warranty

Product Warranty Period (Worldwide)

2-YEAR LIMITED WARRANTY

Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.

Insurance Coverage

Your SU1500XL comes with $250,000 Ultimate Lifetime Insurance  coverage.

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Insurance Claims

How to make an insurance claim

Adding or Replacing UPS Batteries

Replacement Batteries

Battery Model Number

RBC48-SUTWR

UPS Replacement 48VDC Battery Cartridge
Information & Pricing
Quantity Required 1

External Battery Packs

Battery Model Number

BP48V27-2US

External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US), TAA
Information & Pricing
Maximum Quantity 10

Eaton's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from an Eaton authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Eaton products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Eaton will repair or replace the product at Eaton's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Eaton for replacement under warranty. You should first consult with Eaton Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Eaton does not accept product returns that are not under warranty. If you bought the wrong Eaton product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Questions & Answers

Parts & Accessories

UPS Battery Packs

  Model Number Description
External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US), TAA BP48V27-2US BP48V27-2US External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US), TAA

Power Distribution Units (PDUs)

  Model Number Description
1.5kW Single-Phase Hot-Swap PDU, 100-127V 15A Outlets (8 5-15R), 2 5-15P, 10 ft. (3.05 m) & 6 ft. (1.83 m) Cords 2U Rack-Mount PDUB15 PDUB15 1.5kW Single-Phase Hot-Swap PDU, 100-127V 15A Outlets (8 5-15R), 2 5-15P, 10 ft. (3.05 m) & 6 ft. (1.83 m) Cords 2U Rack-Mount
100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall PDUB151U PDUB151U 100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall
1.4kW Single-Phase Local Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount PDUMH15 PDUMH15 1.4kW Single-Phase Local Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount
1.4kW Single-Phase Local Metered Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA PDUMH15AT PDUMH15AT 1.4kW Single-Phase Local Metered Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA
1.4kW Single-Phase Switched PDU - LX Interface, 120V Outlets (16 5-15R), 5-15P, 120V Input, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA PDUMH15NET PDUMH15NET 1.4kW Single-Phase Switched PDU - LX Interface, 120V Outlets (16 5-15R), 5-15P, 120V Input, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA
1.4kW Single-Phase Monitored PDU with LX Platform Interface, 120V Outlets (8 5-15R), 5-15P, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA PDUMNH15 PDUMNH15 1.4kW Single-Phase Monitored PDU with LX Platform Interface, 120V Outlets (8 5-15R), 5-15P, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA

Network Interfaces and Sensors

  Model Number Description
MODBUS Management Accessory Card for UPS Remote Monitoring and Control MODBUSCARD MODBUSCARD MODBUS Management Accessory Card for UPS Remote Monitoring and Control
SNMP/Web/Modbus Management Accessory Card for Compatible UPS Systems TLNETCARD TLNETCARD SNMP/Web/Modbus Management Accessory Card for Compatible UPS Systems
WEBCARDLXE Network Management Card for Select UPS Systems, TAA WEBCARDLXE WEBCARDLXE WEBCARDLXE Network Management Card for Select UPS Systems, TAA
Part Number Description
0005NXXX-6009UC UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS
9SW3Y-1500UC 3-Year Extended Warranty SU 701-1500 VA UPS systems
9SW5Y-1500UC 5-Year Extended Warranty SU 701-1500 VA UPS systems
AS00NXXX-6009UC UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS
SU05NXXX-6009UC UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS
WFLN72XX-2509UC 2-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems
WFLN73XX-2509UC 3-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems
WFLN75XX-2509UC 5-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.