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How to Order On-Site Services for Your 3-Phase UPS
Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Battery Replacement Description
IMPORTANT BATTERY REPLACEMENT INFORMATION > If your SMART1200LCD UPS has no battery replacement door, please contact a local electronics repair technician to source and install a matching replacement battery; If your SMART1200LCD UPS is equipped with a battery access door, please order Tripp Lite RBC1500 (quantity 1) replacement battery
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with an input voltage range of 75 to 147
Overvoltage Correction
Input voltages between 128 and 147 are reduced by 12%
Undervoltage Correction
Input voltages between 92 and 107 are boosted by 14%
Severe Undervoltage Correction
Input voltages between 75 and 92 are boosted by 30%
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Backlighted LCD screen offers detailed UPS status information, configuration options and Error message reporting; STATUS INFORMATION includes Input Voltage, Output Voltage, Estimated Runtime (minutes), Output Load Percentage, Output Load Wattage, Battery Charge Percentage, Graphical 5-Bar Battery Charge Level and UPS Operating Mode Display / CONFIGURATION OPTIONS include Power Sensitivity, LCD Status Information Scrolling, Alarm Disable, LCD Brightness and Self Test / REPORTED ERROR MESSAGES include Replace-Battery and Overload conditions; LCD Screen rotates for vertical or horizontal UPS placement
Switches
ON/OFF/MODE button provides UPS on/off power control (long-press) and advances the LCD screen display (short tap); MUTE/ENTER button provides temporary alarm cancel, plus selection and confirmation of on-screen configuration options
Alarm Cancel Operation
Press the MUTE/ENTER button during a power failure to silence the alarm; Once silenced, alarm will re-sound to indicate low-battery status
Audible Alarm
Audible alarm indicates power-failure and low-battery status; Alarm can be disabled entirely via front panel LCD interface (see manual)
LED Indicators
Front panel LCD display
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression
1 line TEL/DSL (1 in / 1 out); 10/100Base T Ethernet
UPS Dataline Suppression Details
168 joules; Compatible with POE applications
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
870
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
2U
Installation Form Factors Supported with Included Accessories
2 post 19 inch rackmount; 2 post front mount; 4 post 19 inch rackmount; Tower
Minimum Required Rack Depth (inches)
14
Primary UPS Depth (mm)
267
Primary UPS Height (mm)
89
Primary UPS Width (mm)
440
UPS Housing Material
ABS
UPS Power Module Dimensions (hwd, in.)
3.49 x 17.33 x 10.5
UPS Power Module Weight (kg)
12.05
UPS Power Module Weight (lbs.)
26.56
Unit Weight (lbs.)
25.4000
Mounting Details
Included mounting brackets enable installation in 2 and 4 post racks, plus upright tower configurations; Set of 4 rubber-feet enable no-slip horizontal desktop placement
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
Up to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
80
AC Mode Efficiency Rating (100% Load)
97%
Operating Elevation
0-6562 ft. (0-2000 m)
Audible Noise
2000
COMMUNICATIONS
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions; DB9 provides contact-closure notification of AC Present (pins 1,9 connected) and AC Fail (pins 1,8 connected)
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 Serial cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card Description
Network management not supported
Communications Interface
Contact closure; DB9 Serial; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
4 milliseconds (AC to battery mode); 1 millisecond (Battery to AC mode)
Low Voltage Transfer to Battery Power (Setpoint)
75
High Voltage Transfer to Battery Power (Setpoint)
147
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic Voltage Regulation (AVR); Hot swappable batteries; Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS
Battery Replacement Description
IMPORTANT BATTERY REPLACEMENT INFORMATION > If your SMART1500LCD UPS has no battery replacement door, please contact a local electronics repair technician to source and install a matching replacement battery; If your SMART1500LCD UPS is equipped with a battery access door, please order Tripp Lite RBC1500 (quantity 1) replacement battery cartridge
Battery Access
Battery Access Door
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with an input voltage range of 75 to 147
Overvoltage Correction
Input voltages between 128 and 147 are reduced by 12%
Undervoltage Correction
Input voltages between 93 and 107 are boosted by 14%
Severe Undervoltage Correction
Input voltages between 75 and 92 are boosted by 30%
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Backlighted LCD screen offers detailed UPS status information, configuration options and Error message reporting; STATUS INFORMATION includes Input Voltage, Output Voltage, Estimated Runtime (minutes), Output Load Percentage, Output Load Wattage, Battery Charge Percentage, Graphical 5-Bar Battery Charge Level and UPS Operating Mode Display / CONFIGURATION OPTIONS include Power Sensitivity, LCD Status Information Scrolling, Alarm Disable, LCD Brightness and Self Test / REPORTED ERROR MESSAGES include Replace-Battery and Overload conditions; LCD Screen rotates for vertical or horizontal UPS placement
Switches
ON/OFF/MODE button provides UPS on/off power control (long-press) and advances the LCD screen display (short tap); MUTE/ENTER button provides temporary alarm cancel, plus selection and confirmation of on-screen configuration options
Alarm Cancel Operation
Press the MUTE/ENTER button during a power failure to silence the alarm; Once silenced, alarm will re-sound to indicate low-battery status
Audible Alarm
Audible alarm indicates power-failure and low-battery status; Alarm can be disabled entirely via front panel LCD interface (see manual)
LED Indicators
Front panel LCD display
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression
1 line TEL/DSL (1 in / 1 out); 10/100Base T Ethernet
UPS Dataline Suppression Details
168 joules; Compatible with POE applications
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
870
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
2U
Installation Form Factors Supported with Included Accessories
2 post 19 inch rackmount; 2 post front mount; 4 post 19 inch rackmount; Tower
Minimum Required Rack Depth (inches)
14
Primary UPS Depth (mm)
267
Primary UPS Height (mm)
89
Primary UPS Width (mm)
438
UPS Housing Material
ABS
UPS Power Module Dimensions (hwd, in.)
3.5 x 17.25 x 10.5
UPS Power Module Weight (kg)
13.61
UPS Power Module Weight (lbs.)
30
Unit Weight (lbs.)
30.0000
Mounting Details
Included mounting brackets enable installation in 2 and 4 post racks, plus upright tower configurations; Set of 4 rubber-feet enable no-slip horizontal desktop placement
Cooling Method
Fan
Unit Dimensions (hwd / in.)
3.500 x 17.250 x 10.500
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
Up to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
78
AC Mode Efficiency Rating (100% Load)
98%
Operating Elevation
0-6562 ft. (0-2000 m)
COMMUNICATIONS
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions; DB9 provides contact-closure notification of AC Present (pins 1,9 connected) and AC Fail (pins 1,8 connected)
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 Serial cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card Description
Network management not supported
Communications Interface
Contact closure; DB9 Serial; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
4 milliseconds (AC to battery mode); 1 millisecond (Battery to AC mode)
Low Voltage Transfer to Battery Power (Setpoint)
75
High Voltage Transfer to Battery Power (Setpoint)
147
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic Voltage Regulation (AVR); Hot swappable batteries; Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with an input voltage range of 75 to 147
Overvoltage Correction
Input voltages between 128 and 147 are reduced by 12%
Undervoltage Correction
Input voltages between 93 and 107 are boosted by 14%
Severe Undervoltage Correction
Input voltages between 75 and 92 are boosted by 30%
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
LCD interface reports Input Voltage, Output Voltage, Battery Charge Percentage, Estimated Runtime in Minutes, Load Percentage, Load Watts; Additional LCD icons report battery charge level (5 "bars"), Line Power Mode, Battery Mode, Replace Battery and Auto-Voltage Regulation / AVR status; LCD interface control options include Alarm Disable, Display Scrolling, Initiate Self-test, LCD brightness, External Battery setting and line sensitivity
Switches
2 Switches control off/on power status and alarm-cancel/self-test operation
Alarm Cancel Operation
Power-fail alarm can be silenced using alarm-cancel switch; once silenced, alarm will re-sound to indicate low-battery status
Audible Alarm
Audible alarm indicates power-failure and low-battery conditions; Alarm can be permanently silenced via LCD interface
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression
1 line TEL/DSL (1 in / 1 out); 10/100Base T Ethernet
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
1038
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
2U
Installation Form Factors Supported with Included Accessories
2 post 19 inch rackmount; 2 post front mount; 4 post 19 inch rackmount; Tower
Minimum Required Rack Depth (inches)
14
Primary UPS Depth (mm)
267
Primary UPS Height (mm)
89
Primary UPS Width (mm)
439
UPS Housing Material
Polycarbonate
UPS Power Module Dimensions (hwd, in.)
3.5 x 17.3 x 10.5
UPS Power Module Weight (kg)
13.34
UPS Power Module Weight (lbs.)
29.4
Unit Weight (lbs.)
30.000
Mounting Details
Included mounting brackets enable installation in 2 and 4 post racks, plus upright tower configurations; Set of 4 rubber-feet enable no-slip horizontal desktop placement installation
Cooling Method
Fan
Unit Dimensions (hwd / in.)
3.500 x 17.250 x 10.500
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
Up to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
78
AC Mode Efficiency Rating (100% Load)
97%
Operating Elevation
0-6562 ft. (0-2000 m)
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
721
COMMUNICATIONS
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions; DB9 port also supports contact-closure messaging for power-fail (pins 1 & 9) and power-restored (pins 1, 8)
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 Serial cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card Description
Network management not supported
Communications Interface
Contact closure; DB9 Serial; USB (HID enabled)
Network UPS Tools (NUT) Compatibility
NUT compatible. See a full list of NUT compatible Tripp Lite UPS systems at https://networkupstools.org/stable-hcl.html?manufacturer=Tripp%20Lite
LINE / BATTERY TRANSFER
Transfer Time
4 milliseconds AC to battery mode / 3 milliseconds battery to AC mode
Low Voltage Transfer to Battery Power (Setpoint)
75
High Voltage Transfer to Battery Power (Setpoint)
147
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic Voltage Regulation (AVR); Hot swappable batteries; Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS
Battery Recharge Rate (Included Batteries)
4.5 hours from 10% to 90%
Internal UPS Replacement Battery Cartridge
IMPORTANT BATTERY REPLACEMENT INFORMATION > If your SMX1500LCD UPS has no battery replacement door, please contact a local electronics repair technician to source and install a matching replacement battery; If your SMX1500LCD UPS is equipped with a battery access door, please order Tripp Lite RBC1500 (quantity 1) replacement battery
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with an input voltage range of 144 to 282
Overvoltage Correction
Input voltages between 245 and 282 are reduced by 12%
Undervoltage Correction
Input voltages between 177 and 199 are boosted by 14%
Severe Undervoltage Correction
Input voltages between 144 and 176 are boosted by 30%
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Backlighted LCD screen offers detailed UPS status information, configuration options and Error message reporting; STATUS INFORMATION includes Input Voltage, Output Voltage, Estimated Runtime (minutes), Output Load Percentage, Output Load Wattage, Battery Charge Percentage, Graphical 5-Bar Battery Charge Level and UPS Operating Mode Display; CONFIGURATION OPTIONS include Power Sensitivity, LCD Status Information Scrolling, Alarm Disable, LCD Brightness and Self Test / REPORTED ERROR MESSAGES include Replace-Battery and Overload conditions; LCD Screen rotates for vertical or horizontal UPS placement
Switches
ON/OFF/MODE button provides UPS on/off power control (long-press) and advances the LCD screen display (short tap); MUTE/ENTER button provides temporary alarm cancel, plus selection and confirmation of on-screen configuration options
Alarm Cancel Operation
Press the MUTE/ENTER button during a power failure to silence the alarm; Once silenced, alarm will re-sound to indicate low-battery status
Audible Alarm
Audible alarm indicates power-failure and low-battery status; Alarm can be disabled entirely via front panel LCD interface (see manual)
LED Indicators
Front panel LCD display
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression
1 line TEL/DSL (1 in / 1 out); 10/100Base T Ethernet
UPS Dataline Suppression Details
RJ11 telephone cable included
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
360
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
2U
Installation Form Factors Supported with Included Accessories
2 post 19 inch rackmount; 2 post front mount; 4 post 19 inch rackmount; Tower
Minimum Required Rack Depth (inches)
14
Primary UPS Depth (mm)
267
Primary UPS Height (mm)
89
Primary UPS Width (mm)
438
UPS Housing Material
ABS
UPS Power Module Dimensions (hwd, in.)
3.5 x 17.25 x 10.5
UPS Power Module Weight (kg)
13.34
UPS Power Module Weight (lbs.)
29.4
Unit Weight (lbs.)
29.400
Mounting Details
Included mounting brackets enable installation in 2 and 4 post racks, plus upright tower configurations; Set of 4 rubber-feet enable no-slip horizontal desktop placement
Cooling Method
Convection
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
133
AC Mode Efficiency Rating (100% Load)
96%
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
542
COMMUNICATIONS
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card Description
Network management not supported
Communications Interface
DB9 Serial; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
3 milliseconds (AC to battery mode) / 2 milliseconds (battery to AC mode)
Low Voltage Transfer to Battery Power (Setpoint)
144
High Voltage Transfer to Battery Power (Setpoint)
282
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic Voltage Regulation (AVR); Hot swappable batteries; Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS
APPLICATIONS
UPS Applications
Home/Office Desktop; Audio/Video
STANDARDS & COMPLIANCE
Product Certifications
GOST (Russia); EN 62040-1; EN 62040-2
Product Compliance
RoHS; SASO (Saudi Arabia); CE (Europe)
WARRANTY & SUPPORT
Product Warranty Period (International)
2-year limited warranty
Product Warranty Period (Mexico)
2-year limited warranty
Product Warranty Period (Puerto Rico)
2-year limited warranty
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Need help with your purchase? We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.
