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How to Order On-Site Services for Your 3-Phase UPS
Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
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OVERVIEW
UPS Type
INPUT
Input Phase
Rated input current (Maximum Load)
Nominal Input Voltage(s) Supported
UPS Input Connection Type
Input Circuit Breakers
UPS Input Cord Length (ft.)
Recommended Electrical Service
Maximum Input Amps
UPS Input Connection Description
Nominal Input Voltage Description
Input Plug Type
Input Cord Length (ft.)
Input Current
Power Factor (Input)
OUTPUT
Output Capacity (VA)
Output Capacity (kVA)
Output Capacity (Watts)
Output Capacity (kW)
Output Capacity Details
Power Factor
Nominal Voltage Details
Frequency Compatibility
Frequency Compatibility Details
Output Voltage Regulation (Line Mode)
Output Voltage Regulation (Battery Mode)
UPS Output Receptacles (Surge Suppression Only)
Output Circuit Breakers
Hot-Swap PDU options
Output AC Waveform (AC Mode)
Output AC Waveform (Battery Mode)
Nominal Output Voltage(s) Supported
Output Receptacles
Individually Controllable Load Banks
Crest Factor
Output Voltage Regulation (Economy Line Mode)
Load Management Receptacles
BATTERY
Battery Type
Runtime Full Load (min.)
Runtime Half Load (min.)
Expandable Runtime
DC System Voltage (VDC)
Battery Recharge Rate (Included Batteries)
Battery Access
Internal UPS Replacement Battery Cartridge
Battery Replacement Description
Lithium Batteries
Expandable Runtime Description
External Battery Pack Compatibility
VOLTAGE REGULATION
Voltage Regulation Description
Overvoltage Correction
Undervoltage Correction
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Switches
Audible Alarm
Alarm Cancel Operation
LED Indicators
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression
EMI / RFI AC Noise Suppression
AC Suppression Joule Rating
AC Suppression Response Time
PHYSICAL
Primary Form Factor
Installation Form Factors Supported with Included Accessories
Primary UPS Depth (mm)
Primary UPS Height (mm)
Primary UPS Width (mm)
UPS Housing Material
UPS Power Module Dimensions (hwd, in.)
UPS Power Module Weight (kg)
UPS Power Module Weight (lbs.)
Unit Weight (lbs.)
Cooling Method
Unit Dimensions (hwd / in.)
ENVIRONMENTAL
Operating Temperature Range
Storage Temperature Range
Relative Humidity
AC Mode BTU / Hr. (Full Load)
AC Mode Efficiency Rating (100% Load)
Operating Elevation
AC Economy Mode Efficiency Rating (100% Load)
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
Audible Noise
COMMUNICATIONS
PowerAlert Software
Communications Cable
WatchDog Compatibility
Network Management Card Description
Communications Interface
Network Management Cards
Network Monitoring Port Description
Emergency Power Off (EPO)/Remote On-Off (ROO)
LINE / BATTERY TRANSFER
Transfer Time
Low Voltage Transfer to Battery Power (Setpoint)
High Voltage Transfer to Battery Power (Setpoint)
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
High Availability UPS Features
Green Energy-Saving Features
APPLICATIONS
UPS Applications
STANDARDS & COMPLIANCE
Product Certifications
Product Compliance
WARRANTY & SUPPORT
Product Warranty Period (U.S. & Canada)
Product Warranty Period (Latin America)
Product Warranty Period (International)
Product Warranty Period (Mexico)
Connected Equipment Insurance (U.S., Canada & Puerto Rico)
Battery Replacement Description
Replaceable internal battery (see manual)
Lithium Batteries
No
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with an input voltage range of 89 to 145
Overvoltage Correction
Input voltages between 129 and 145 are reduced by 15%
Undervoltage Correction
Input voltages between 89 and 108 are boosted by 14%
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
LCD touchscreen reports input and output voltage, load percentage and battery charge level; Also reports overload and critical fault code screens (see manual)
Switches
Power switch enables UPS on / off control
Audible Alarm
Alarm reports low-battery, fault, overload and replace battery conditions; Alarm remains silent during battery mode operation until low-battery status occurs
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression
1 line TEL/DSL or Ethernet
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
316
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Tower
Installation Form Factors Supported with Included Accessories
Tower
Primary UPS Depth (mm)
345
Primary UPS Height (mm)
160
Primary UPS Width (mm)
122
UPS Housing Material
ABS
UPS Power Module Dimensions (hwd, in.)
6.3 x 4.8 x 13.6
UPS Power Module Weight (kg)
6.49
UPS Power Module Weight (lbs.)
14.3
Unit Weight (lbs.)
14.300
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 113°F (-15° to 45°C )
Relative Humidity
Up to 90%, non-condensing
AC Mode BTU / Hr. (Full Load)
43
AC Mode Efficiency Rating (100% Load)
>95%
Operating Elevation
0-6562 ft. (0-2000 m)
COMMUNICATIONS
PowerAlert Software
For local monitoring via the UPS’s built-in USB communications port, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card Description
Network management not supported
Communications Interface
USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
6 milliseconds
Low Voltage Transfer to Battery Power (Setpoint)
89
High Voltage Transfer to Battery Power (Setpoint)
145
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic Voltage Regulation (AVR); Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS
APPLICATIONS
UPS Applications
Home/Office Desktop; Audio/Video; Retail/Point of Sale; Hospitality
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); NOM (Mexico); UL 1778
Product Compliance
RoHS; FCC Part 15 Class A (USA)
WARRANTY & SUPPORT
Product Warranty Period (U.S. & Canada)
3-year limited warranty
Product Warranty Period (Latin America)
3-year limited warranty
Product Warranty Period (International)
2-year limited warranty
Product Warranty Period (Mexico)
3-year limited warranty
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with an input voltage range of 83 to 147 (120V), 159 to 282 (230V)
Overvoltage Correction
A voltage reduction of 12% applies when input voltage is between 125 and 147 (120V), 240 to 282 (230V)
Undervoltage Correction
A voltage boost of 14% applies when input voltage is between 83 and 104 (120V), 159V and 199V (230V)
USER INTERFACE, ALERTS & CONTROLS
Switches
2 Switches control off/on power status and alarm-cancel/self-test operation
Audible Alarm
Audible alarm indicates power-failure and low-battery conditions
Alarm Cancel Operation
Power-fail alarm can be silenced using alarm-cancel switch; once silenced, alarm will re-sound to indicate low-battery status
LED Indicators
5 LEDs indicate line power, battery power, overload, voltage regulation and battery low/replace status
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
570
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Tower
Installation Form Factors Supported with Included Accessories
Tower
Primary UPS Depth (mm)
318
Primary UPS Height (mm)
259
Primary UPS Width (mm)
229
UPS Housing Material
Steel
UPS Power Module Dimensions (hwd, in.)
10.2 x 9 x 12.5
UPS Power Module Weight (kg)
28.12
UPS Power Module Weight (lbs.)
62
Unit Weight (lbs.)
62.0000
Cooling Method
Fan
Unit Dimensions (hwd / in.)
10.250 x 9.000 x 12.500
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
41
AC Mode Efficiency Rating (100% Load)
98%
COMMUNICATIONS
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions
LINE / BATTERY TRANSFER
Transfer Time
2-4 milliseconds
Low Voltage Transfer to Battery Power (Setpoint)
83 (120v), 159 (230v)
High Voltage Transfer to Battery Power (Setpoint)
147 (120v), 282 (230v)
FEATURES & SPECIFICATIONS
High Availability UPS Features
Auto Probe Monitoring (requires WEBCARDLXE); Automatic Voltage Regulation (AVR); Hot swappable batteries; Remote management; Surge/noise protection
APPLICATIONS
UPS Applications
Large Network
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); UL 1778
Product Compliance
RoHS; CE (Europe); FCC Part 15 Class A (USA); Trade Agreements Act (TAA)
Nominal Input Voltage Description
120V factory default
Input Plug Type
NEMA 5-15P
Input Cord Length (ft.)
8
Input Current
9A
Power Factor (Input)
0.99
OUTPUT
Output Capacity (VA)
1000
Output Capacity (kVA)
1
Output Capacity (Watts)
900
Output Capacity (kW)
0.9
Power Factor
0.9
Nominal Voltage Details
120V default
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
Online Mode: Sync with line ±5% of nominal line frequency (outside this range: ±0.5% of auto-selected nominal frequency). Battery Mode: ±0.5% of auto-selected nominal frequency
Output Voltage Regulation (Economy Line Mode)
+/- 2%
Load Management Receptacles
Two switchable two-outlet load banks
BATTERY
Battery Type
Valve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)
6.7 min. (900W)
Runtime Half Load (min.)
18.5 min. (450W)
Expandable Runtime
Yes
DC System Voltage (VDC)
36
Battery Recharge Rate (Included Batteries)
3 hours recharge to 90%
Battery Access
Battery access door
Internal UPS Replacement Battery Cartridge 744-A4311 *Note: 744-A4311 is the replacement battery for the SU1000XLCD 2023 UPS design update featured on this page. For the replacement battery in the previous design of SU1000XLCD, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Replacement Description
User replaceable batteries
Expandable Runtime Description
Add up to 4 extended battery modules (EBM), part number BP36V . *Note: BP36V is compatible only with the SU1000XLCD 2023 UPS design update featured on this page. For previous SU1000XLCD design battery pack functionality, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Voltage Regulation Description
Online, double-conversion power conditioning
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
LED Indicators
4 status-indicating LEDs
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
190
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Tower
Installation Form Factors Supported with Included Accessories
Tower
UPS Housing Material
Metal
Unit Weight (lbs.)
32.63
Cooling Method
Fan
Unit Dimensions (hwd / in.)
9.930 x 6.300 x 15.240
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
With battery: 32° to 104°F (0° to 40°C); without battery: -13° to 131°F (-25° to 55°C)
Relative Humidity
0 to 96%, non-condensing
AC Mode Efficiency Rating (100% Load)
87
Operating Elevation
0-10000 ft. (0-3000 m)
AC Economy Mode Efficiency Rating (100% Load)
93
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
419
Audible Noise
51 dB at 1m
COMMUNICATIONS
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and RS232 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Monitoring Port Description
WEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
LINE / BATTERY TRANSFER
Transfer Time
0 ms.
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Expandable battery backup; Pure sine wave output; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
CAN/CSA-C22.2 No. 107.3 (Canada); UL 1778; NOM (Mexico); cTUVus
Product Compliance
CE (Europe); ENERGY STAR Qualified; FCC (USA); REACH; RoHS
Nominal Input Voltage Description
120V factory default
Input Plug Type
NEMA 5-15P
Input Cord Length (ft.)
8
Power Factor (Input)
0.99
OUTPUT
Output Capacity (VA)
1500
Output Capacity (kVA)
1.5
Output Capacity (Watts)
1350
Output Capacity (kW)
1.35
Power Factor
0.9
Nominal Voltage Details
120V default
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
Online Mode: Sync with line ±5% of nominal line frequency (outside this range: ±0.5% of auto-selected nominal frequency). Battery Mode: ±0.5% of auto-selected nominal frequency
Output Voltage Regulation (Economy Line Mode)
+/- 2%
Load Management Receptacles
Two switchable two-outlet load banks
BATTERY
Battery Type
Valve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)
5.9 min. (1350W)
Runtime Half Load (min.)
16.5 min. (675W)
Expandable Runtime
Yes
DC System Voltage (VDC)
48
Battery Access
Battery access door
Internal UPS Replacement Battery Cartridge 744-A4312
*Note: 744-A4312 is the replacement battery for the SU1500XLCD 2023 UPS design update featured on this page. For the previous SU1500XLCD design replacement battery, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Replacement Description
User replaceable batteries
Expandable Runtime Description
Add up to 4 external battery modules (EBM). Part number BP48V .
*Note: BP48V is compatible only with the SU1500XLCD 2023 UPS design update featured on this page. For previous SU1500XLCD design battery pack functionality, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Voltage Regulation Description
Online, double-conversion power conditioning
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
LED Indicators
4 status-indicating LEDs
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
190
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Tower
Installation Form Factors Supported with Included Accessories
Tower
UPS Housing Material
Metal
Unit Weight (lbs.)
40.79
Cooling Method
Fan
Unit Dimensions (hwd / in.)
9.930 x 6.300 x 17.090
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
With battery: 32° to 104°F (0° to 40°C); without battery: -13° to 131°F (-25° to 55°C)
Relative Humidity
0 to 96%, non-condensing
AC Mode Efficiency Rating (100% Load)
90.4%
Operating Elevation
0-10000 ft. (0-3000 m)
AC Economy Mode Efficiency Rating (100% Load)
96%
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
512
Audible Noise
51 dB
COMMUNICATIONS
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and RS232 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Monitoring Port Description
WEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
LINE / BATTERY TRANSFER
Transfer Time
0 ms
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Expandable battery backup; On-Line/Double-Conversion; Pure sine wave output; Remote management; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
CAN/CSA-C22.2 No. 107.3 (Canada); UL 1778; NOM (Mexico); cTUVus
Product Compliance
CE (Europe); FCC (USA); REACH; RoHS
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