Product Status Discontinued on 10/28/2024 Model Number: SMX5000XLRT3U
SmartPro 230V 5kVA 3.75kW Line-Interactive Sine Wave UPS, 3U, Extended Run, Network Card Options, USB, DB9
Warranty
Your product is still covered under warranty if it was purchased after 4/8/2023.
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Owner's manuals
User's Guide for PowerAlert External Battery Pack Utility (English)
PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
PowerAlert Device Manager (PADM) 20.0.0 Command Line Interface User's Guide (English)
Owner's Manual for SmartPro 3U Rackmount UPS
Support resources
Software, Firmware & Drivers
SMX5000XLRT3U How-To Videos
Adding or Replacing UPS Batteries
Replaced by
Documents & Downloads
Documentation
- User's Guide for PowerAlert External Battery Pack Utility (English)
- PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
- PowerAlert Device Manager (PADM) 20.0.0 Command Line Interface User's Guide (English)
- Owner's Manual for SmartPro 3U Rackmount UPS
- Installation Guide for Select Rackmount UPS
- Quick Start Guide for PowerAlert Power Management Software
- SMX5000XLRT3U runtime chart
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Product Datasheet
Software, Firmware & Drivers
Articles
Product Warranty
Product Warranty Period (International)
2-YEAR LIMITED WARRANTY
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Adding or Replacing UPS Batteries
Replacement Batteries
| Battery Model Number | |
| 3U UPS Replacement 48VDC Battery Cartridge for Select SmartPro UPS | |
| Information & Pricing | |
| Quantity Required | 3 |
| Notes | This recommendation applies to internal batteries only. For external batteries, replace entire external battery pack(s) with BP48V60RT3U. |
External Battery Packs
| Battery Model Number | |
| External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U) | |
| Information & Pricing | |
| Maximum Quantity | 1 |
| Battery Model Number | |
| External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US), TAA | |
| Information & Pricing | |
| Maximum Quantity | 10 |
| Battery Model Number | |
| External 48V 3U Battery Pack for Select UPS Systems (BP48V60RT3UTAA-Compliant), TAA | |
| Information & Pricing | |
Questions & Answers
On select models, the self-test feature allows the user to test the condition of the battery in the UPS. You should plan to run this test at least once a month. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
In extreme cases, running the self-test could cause the UPS to shut down. On select models, a certain voltage range is required to maintain power to the unit. During the self-test, if voltage drops to an unusable range, the UPS could shut down. In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
Parts & Accessories
UPS Battery Packs
| Model Number | Description | |
|---|---|---|
 |
BP48V24-2U | External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U) |
 |
BP48V27-2US | External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US), TAA |
 |
BP48V60RT3UTAA | External 48V 3U Battery Pack for Select UPS Systems (BP48V60RT3UTAA-Compliant), TAA |
Power Distribution Units (PDUs)
| Model Number | Description | |
|---|---|---|
 |
PDU12IEC | 1.9-3.8kW Single-Phase 120–240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 16A Input, 1U Rack-Mount |
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
 |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
Accessories
| Model Number | Description | |
|---|---|---|
 |
2-9USTAND | 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems |
 |
2POSTRMKITHD | 2-Post Rack-Mount Installation Kit of 2U and Larger UPS, Transformer and Battery Pack Components |
 |
SRSWITCH | SmartRack Magnetic Door Switch Kit for front and rear doors; requires ENVIROSENSE, TLNETEM, E2MTHDI or E2MTDI |
