Product Status Discontinued on 3/9/2022 Model Number: SU12000RT4U
SmartOnline 208/240 & 120V 12kVA 8.4kW Double-Conversion UPS, 8U, Extended Run, Network Card Slot, USB, DB9, Bypass, NEMA
Warranty
This model is discontinued and all warranties have expired.
Insurance
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Owner's manuals
User's Guide for PowerAlert External Battery Pack Utility (English)
PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
Owner's Manual for Hot Swappable Modular UPS (Multi-language)
Support resources
Replaced by
No exact replacement
See Similar Products
Documents & Downloads
Documentation
- User's Guide for PowerAlert External Battery Pack Utility (English)
- PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
- Owner's Manual for Hot Swappable Modular UPS (Multi-language)
- Owner's Manual for BP Battery Packs (Multi-language)
- SU12000RT4U runtime chart
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Product Datasheet
Software, Firmware & Drivers
- PowerAlert Battery Pack Configuration Software and Instructions (English)
- Firmware
- Management Utilities
Product Warranty
Product Warranty Period (Worldwide)
2-YEAR LIMITED WARRANTY
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Insurance Coverage
Your SU12000RT4U comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance Claims
How to make an insurance claimAdding or Replacing UPS Batteries
This UPS system does not support the addition of external battery packs.
Questions & Answers
Parts & Accessories
Power Distribution Units (PDUs)
| Model Number | Description | |
|---|---|---|
 |
PDUMV20 | 1.9kW Single-Phase Local Metered PDU, 120V Outlets (28 5-15/20R), L5-20P/5-20P Adapter, 15 ft. (4.57 m) Cord, 0U Vertical |
 |
PDUMV20HV | 3.7kW Single-Phase Local Metered PDU, 208/230V Outlets (6-C19 & 32-C13 ) C20/L6-20P Cable 10 ft. (3.05 m) Cord, 0U Vertical |
 |
PDUMV30HV | 5.5kW Single-Phase Local Metered PDU, 208/230V Outlets (6-C19 & 24-C13), L6-30P, 10 ft. (3.05 m) Cord, 0U Vertical |
Power Cords and Adapters
| Model Number | Description | |
|---|---|---|
 |
P036-006 | Power Extension Cord, C19 to C20 - Heavy-Duty, 20A, 250V, 12 AWG, 6 ft. (1.83 m), Black |
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
 |
MODBUSCARD | MODBUS Management Accessory Card for UPS Remote Monitoring and Control |
 |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
Accessories
| Model Number | Description | |
|---|---|---|
 |
2-9USTAND | 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems |
 |
2POSTRMKITHD | 2-Post Rack-Mount Installation Kit of 2U and Larger UPS, Transformer and Battery Pack Components |
