Product Status Discontinued on 8/18/2022 Model Number: SU16KRTHW
SmartOnline 200-240V 16kVA 14.4kW Double-Conversion UPS, N+1, 12U, Network Card Slot, USB, DB9, Bypass Switch, Hardwire
Warranty
Your product is still covered under warranty if it was purchased after 3/19/2023.
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Owner's manuals
User's Guide for PowerAlert External Battery Pack Utility (English)
PowerAlert Device Manager (PADM) 20.0.0 Command Line Interface User's Guide (English)
Owner's Manual for BP Battery (Multi-language)
Owner's Manual for SmartOnline 8kVA-10kVA UPS (Multi-language)
Owner's Manual for 8 and 10kVA Parallel PDUs (Multi-language)
Support resources
Software, Firmware & Drivers
Adding or Replacing UPS Batteries
Replaced by
No exact replacement
See Similar Products
Documents & Downloads
Documentation
- User's Guide for PowerAlert External Battery Pack Utility (English)
- PowerAlert Device Manager (PADM) 20.0.0 Command Line Interface User's Guide (English)
- Owner's Manual for BP Battery (Multi-language)
- Owner's Manual for SmartOnline 8kVA-10kVA UPS (Multi-language)
- Owner's Manual for 8 and 10kVA Parallel PDUs (Multi-language)
- SU16KRTHW runtime chart
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Product Datasheet
Product Warranty
Product Warranty Period (Worldwide)
2-YEAR LIMITED WARRANTY
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Adding or Replacing UPS Batteries
Replacement Batteries
The batteries in this model are not user-replaceable.
External Battery Packs
| Battery Model Number | |
| External 240V 3U Rack/Tower Battery Pack Enclosure + DC Cabling for select UPS Systems (BP240V10RT3U) | |
| Information & Pricing | |
| Maximum Quantity | 2 |
Questions & Answers
Parts & Accessories
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
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MODBUSCARD | MODBUS Management Accessory Card for UPS Remote Monitoring and Control |
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RELAYIOMINI | 3 Relay I/O Mini-module |
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TLNETCARD | SNMP/Web/Modbus Management Accessory Card for Compatible UPS Systems |
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WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
Accessories
| Model Number | Description | |
|---|---|---|
 |
2-9USTAND | 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems |
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2POSTRMKITHD | 2-Post Rack-Mount Installation Kit of 2U and Larger UPS, Transformer and Battery Pack Components |
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SU20KXFMRT4U | 18kVA 18kW 4U Step-Down Isolation Transformer - Converts 208/240V 60Hz (Source) to 120/240V split phase (Load) |
