Product Status Discontinued on 7/13/2022 Model Number: SU3000XL
SmartOnline 120V 3kVA 2.4kW Double-Conversion UPS, Tower, Extended Run, Network Card Options, USB, DB9 Serial
Warranty
Your product is still covered under warranty if it was purchased after 3/13/2023.
Insurance
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Owner's manuals
Support resources
Software, Firmware & Drivers
SU3000XL How-To Videos
Adding or Replacing UPS Batteries
Replaced by
Documents & Downloads
Documentation
Software, Firmware & Drivers
- PowerAlert Battery Pack Configuration Software and Instructions (English)
- Firmware
- Management Utilities
Articles
How-To Videos
Design Resources
One or more views of this model are included in the following Visio stencil.
We offer a number of free stencils to help with datacenter planning. For a complete list of stencils together with installation instructions, please see the Visio Stencils for Data Center Planning page.
Product Warranty
Product Warranty Period (Worldwide)
2-YEAR LIMITED WARRANTY
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Insurance Coverage
Your SU3000XL comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance Claims
How to make an insurance claimAdding or Replacing UPS Batteries
Replacement Batteries
| Battery Model Number | |
| 3U UPS Replacement 72VDC Battery Cartridge (1 Set of 6) for Select SmartOnline UPS | |
| Information & Pricing | |
| Quantity Required | 1 |
| UPS Compatibility | Version with battery door only |
External Battery Packs
| Battery Model Number | |
| External 72V 2U Rack/Tower Battery Pack for Select UPS Systems (BP72V18-2US) | |
| Information & Pricing | |
| Maximum Quantity | 10 |
Questions & Answers
Parts & Accessories
UPS Battery Packs
| Model Number | Description | |
|---|---|---|
 |
BP72V18-2US | External 72V 2U Rack/Tower Battery Pack for Select UPS Systems (BP72V18-2US) |
Power Distribution Units (PDUs)
| Model Number | Description | |
|---|---|---|
 |
PDU1220 | 2.4kW Single-Phase 120V Basic PDU, 13 NEMA 5-15/20R Outlets, NEMA 5-20P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount |
 |
PDU2430 | 2.9kW Single-Phase 120V Basic PDU, 24 NEMA 5-15R Outlets, NEMA L5-30P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount |
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
 |
MODBUSCARD | MODBUS Management Accessory Card for UPS Remote Monitoring and Control |
 |
TLNETCARD | SNMP/Web/Modbus Management Accessory Card for Compatible UPS Systems |
 |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
| Part Number | Description |
|---|---|
| 0005NXXX-6009UC | UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS |
| 9SW3Y-3000UC | 3-Year Extended Warranty SU 2501-3000 VA UPS systems |
| 9SW5Y-3000UC | 5-Year Extended Warranty SU 2501-3000 VA UPS systems |
| AS00NXXX-6009UC | UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| SU05NXXX-6009UC | UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| WFLN72XX-6009UC | 2-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems |
| WFLN73XX-6009UC | 3-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems |
| WFLN75XX-6009UC | 5-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems |
