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Product Status Current Model Number: SUINT2200LCD2U

SmartOnline 2200VA 2000W 208/230V Double-Conversion UPS - 10 Outlets, Extended Run, Network Card Option, LCD, USB, DB9, 2U Rack/Tower

Warranty

Your product is still covered under warranty if it was purchased after 6/18/2022.

2-year limited warranty

Insurance

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Register your SUINT2200LCD2U

Owner's manuals

Support resources

Software, Firmware & Drivers
Adding or Replacing UPS Batteries

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Product Warranty

Product Warranty Period (Worldwide)

2-YEAR LIMITED WARRANTY

Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.

Product Registration

Register your SUINT2200LCD2U

Insurance Coverage

Your SUINT2200LCD2U comes with $250,000 Ultimate Lifetime Insurance  coverage.

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Insurance Claims

How to make an insurance claim

Adding or Replacing UPS Batteries

Replacement Batteries

Battery Model Number

RBC48S

Replacement Battery Cartridge for Select 48V SmartOnline UPS Systems
Information & Pricing
Quantity Required 1
UPS Compatibility Tripp Lite
Notes Note: A new UPS design launched October 2023. RBC48S is the replacement battery for UPS models purchased before the 2023 redesign. The UPS will have a 12 digit serial number if purchased before the redesign. The 2023 redesigned UPS will have a 10 digit serial number (starting with the letter P) and an "Eaton Tripp Lite series" badge on the front. The new UPS design requires replacement battery part # 744-A3121.
Battery Model Number

744-A3121

Eaton Internal Replacement Battery Cartridge (RBC) for Select 2kVA to 2.2kVA UPS Systems and EBMs
Information & Pricing
Quantity Required 1
UPS Compatibility Tripp Lite series (2023 redesign)
Notes Note: A new UPS design launched October 2023. 744-A3121 is the replacement battery for UPS models purchased after the 2023 redesign. The redesigned UPS will have a 10 digit serial number (starting with the letter P) and an "Eaton Tripp Lite series" badge on the front. The previous design UPS will have a 12 digit serial number. The previous design requires replacement battery part # RBC48S.

External Battery Packs

Battery Model Number

BP72RT

72V Extended Battery Module (EBM) for SmartOnline UPS Systems, 2U Rack/Tower
Information & Pricing
Maximum Quantity 4

Eaton's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from an Eaton authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Eaton products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Eaton will repair or replace the product at Eaton's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Eaton for replacement under warranty. You should first consult with Eaton Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Eaton does not accept product returns that are not under warranty. If you bought the wrong Eaton product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Questions & Answers

Parts & Accessories

UPS Battery Packs

  Model Number Description
72V Extended Battery Module (EBM) for SmartOnline UPS Systems, 2U Rack/Tower BP72RT BP72RT 72V Extended Battery Module (EBM) for SmartOnline UPS Systems, 2U Rack/Tower

Power Distribution Units (PDUs)

  Model Number Description
3.2-3.8kW Single-Phase Hot-Swap PDU, 200-240V 16A (6-C13, 2-C19) 2-C20, 200-240V Input, 6 ft. (1.83 m) Cords 2U Rack-Mount PDUBHV20 PDUBHV20 3.2-3.8kW Single-Phase Hot-Swap PDU, 200-240V 16A (6-C13, 2-C19) 2-C20, 200-240V Input, 6 ft. (1.83 m) Cords 2U Rack-Mount
200-250V 16A Single-Phase Hot-Swap PDU with Manual Bypass - 5 C13 and 1 C19 Outlets, 2 C20 Inlets, 1U Rack/Wall PDUBHV201U PDUBHV201U 200-250V 16A Single-Phase Hot-Swap PDU with Manual Bypass - 5 C13 and 1 C19 Outlets, 2 C20 Inlets, 1U Rack/Wall

Network Interfaces and Sensors

  Model Number Description
WEBCARDLXE Network Management Card for Select UPS Systems WEBCARDLXE WEBCARDLXE WEBCARDLXE Network Management Card for Select UPS Systems

Environmental Sensors

  Model Number Description
EnviroSense2 (E2) Environmental Sensor Module, Temperature E2MT E2MT EnviroSense2 (E2) Environmental Sensor Module, Temperature
EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs E2MTDO E2MTDO EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs
EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs E2MTHDI E2MTHDI EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs

Accessories

  Model Number Description
2-Post Rack-Mount Installation Kit for Select UPS Systems RK2PC RK2PC 2-Post Rack-Mount Installation Kit for Select UPS Systems
Part Number Description
0005NXXX-6009UC UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS
9SW3Y-2200UC 3-Year Extended Warranty SU 1501-2200 VA UPS systems
9SW5Y-2200UC 5-Year Extended Warranty SU 1501-2200 VA UPS systems
AS00NXXX-6009UC UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS
SU05NXXX-6009UC UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS
WFLN72XX-2509UC 2-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems
WFLN73XX-2509UC 3-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems
WFLN75XX-2509UC 5-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.