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How to Order On-Site Services for Your 3-Phase UPS
Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
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OVERVIEW
UPS Type
INPUT
Input Phase
Rated input current (Maximum Load)
Nominal Input Voltage(s) Supported
UPS Input Connection Type
UPS Input Cord Length (ft.)
Recommended Electrical Service
Maximum Input Amps
Nominal Input Voltage Description
Input Plug Type
Input Cord Length (ft.)
Input Current
Power Factor (Input)
UPS Input Connection Description
OUTPUT
Output Capacity (VA)
Output Capacity (kVA)
Output Capacity (Watts)
Output Capacity (kW)
Output Capacity Details
Power Factor
Crest Factor
Nominal Voltage Details
Frequency Compatibility
Frequency Compatibility Details
Output Voltage Regulation (Line Mode)
Output Voltage Regulation (Economy Line Mode)
Output Voltage Regulation (Battery Mode)
Load Management Receptacles
Output AC Waveform (AC Mode)
Output AC Waveform (Battery Mode)
Nominal Output Voltage(s) Supported
Output Receptacles
Individually Controllable Load Banks
Output Circuit Breakers
Output (Watts)
Included Output Power Cables
BATTERY
Battery Type
Runtime Full Load (min.)
Runtime Half Load (min.)
Expandable Runtime
External Battery Pack Compatibility
DC System Voltage (VDC)
Battery Recharge Rate (Included Batteries)
Battery Access
Internal UPS Replacement Battery Cartridge
Battery Replacement Description
Expandable Runtime Description
Capacity (Ah)
VOLTAGE REGULATION
Voltage Regulation Description
Overvoltage Correction
Undervoltage Correction
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Switches
Alarm Cancel Operation
Audible Alarm
LED Indicators
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression Details
EMI / RFI AC Noise Suppression
AC Suppression Joule Rating
AC Suppression Response Time
PHYSICAL
Primary Form Factor
Rack Height
Cooling Method
Installation Form Factors Supported with Included Accessories
Installation Form Factors Supported with Optional Accessories
Minimum Required Rack Depth (inches)
Minimum Required Rack Depth with External Battery Pack (cm)
Minimum Required Rack Depth with External Battery Pack (in.)
Minimum Required Rack Depth without External Battery Pack (cm)
Minimum Required Rack Depth without External Battery Pack (in.)
Primary UPS Depth (mm)
Primary UPS Height (mm)
Primary UPS Width (mm)
UPS Housing Material
UPS Power Module Dimensions (hwd, in.)
UPS Power Module Weight (kg)
UPS Power Module Weight (lbs.)
Unit Dimensions (hwd / in.)
Unit Weight (lbs.)
Mounting Details
Optional Mounting Accessory Notes
Maximum Device Depth (in.)
Unit Dimension Details
ENVIRONMENTAL
Operating Temperature Range
Storage Temperature Range
Relative Humidity
AC Mode BTU / Hr. (Full Load)
AC Economy Mode BTU / Hr. (Full Load)
AC Mode Efficiency Rating (100% Load)
AC Economy Mode Efficiency Rating (100% Load)
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
Operating Elevation
Audible Noise
COMMUNICATIONS
Network Management Cards
Network Monitoring Port Description
PowerAlert Software
Communications Cable
WatchDog Compatibility
Network Management Card Description
Communications Interface
Emergency Power Off (EPO)/Remote On-Off (ROO)
LINE / BATTERY TRANSFER
Transfer Time
Low Voltage Transfer to Battery Power (Setpoint)
High Voltage Transfer to Battery Power (Setpoint)
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
High Availability UPS Features
Green Energy-Saving Features
Grounding Details
APPLICATIONS
UPS Applications
STANDARDS & COMPLIANCE
Product Certifications
Product Compliance
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
Connected Equipment Insurance (U.S., Canada & Puerto Rico)
Output Capacity Details
DE-RATING INFORMATION: Max output in Frequency Conversion mode is reduced to 1890 watts for 208/220/230/240V output voltages; Max output is reduced to 2160W at 200V output voltage in all operating modes
OVERLOAD CAPACITY: Supports inverter operation up to 105% load continuously, 125% for 3 minutes, 150% for 30 seconds and >150% for 0.5 seconds before switching to BYPASS (when bypass input voltage and frequency are WITHIN bypass limits) or SHUTDOWN (when bypass input voltage or frequency are OUTSIDE bypass limits).
Power Factor
0.9
Crest Factor
3:1
Nominal Voltage Details
Nominal output voltage is user configured on first power-on
Frequency Compatibility
50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion
Frequency Compatibility Details
Output frequency matches input nominal on startup; Output capacity de-rates by 30% during frequency conversion operation
Output Voltage Regulation (Line Mode)
+/- 2%
Output Voltage Regulation (Economy Line Mode)
+/- 10%
Output Voltage Regulation (Battery Mode)
+/- 2%
Load Management Receptacles
Two switchable outlet load banks (2 NEMA 6-15/20R outlets per bank)
Voltage Regulation Description
Online, double-conversion power conditioning
Overvoltage Correction
2% output voltage regulation during overvoltages to 288
Undervoltage Correction
2% output voltage regulation during undervoltages to 160V (100% load), 130V (70% load), 100V (30% load)
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Interactive front-panel LCD interface reports UPS operating mode, detailed UPS status and site-power information; LCD interface also enables a variety of advanced UPS setup and configuration options
Switches
5 front panel switches: On/Off, Up, Down and Escape
Alarm Cancel Operation
Power-fail alarm can be silenced by following on-screen prompts
Audible Alarm
Audible alarm indicates power failure, low battery, overload and fault
LED Indicators
4 front panel LEDs: AC input (green), AC output (green), Battery (yellow), Fault (red)
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression Details
Single line dialup / network dataline protection included
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
570
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
2U
Cooling Method
Fan
Installation Form Factors Supported with Included Accessories
4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories
2 post rackmount ( 2POSTRMKITWM ); Tower ( 2-9USTAND )
Minimum Required Rack Depth (inches)
28
Minimum Required Rack Depth with External Battery Pack (cm)
77
Minimum Required Rack Depth with External Battery Pack (in.)
30.25
Minimum Required Rack Depth without External Battery Pack (cm)
74
Minimum Required Rack Depth without External Battery Pack (in.)
29.25
Primary UPS Depth (mm)
616
Primary UPS Height (mm)
88
Primary UPS Width (mm)
438
UPS Housing Material
Metal
UPS Power Module Dimensions (hwd, in.)
3.46 x 17.24 x 24.25
UPS Power Module Weight (kg)
32.12
UPS Power Module Weight (lbs.)
70.81
Unit Dimensions (hwd / in.)
3.460 x 17.240 x 24.250
Unit Weight (lbs.)
70.8100
Mounting Details
4 post installation accessories included
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
5 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
933
AC Economy Mode BTU / Hr. (Full Load)
588
AC Mode Efficiency Rating (100% Load)
>90%
AC Economy Mode Efficiency Rating (100% Load)
>95%
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
933
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
1399
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 plus assignable contact closure pin functions for On-battery, On bypass, Output-on and Low-battery conditions and remote Shutdown, Output-off, Reboot and Power-toggle operations
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
Contact closure; DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
0 ms
Low Voltage Transfer to Battery Power (Setpoint)
160V (100% load), 140V (66% load), 120V (33% load)
High Voltage Transfer to Battery Power (Setpoint)
288V
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic inverter bypass; Hot swappable batteries; Remote management; Surge/noise protection; Zero transfer time; Auto Probe Monitoring (requires WEBCARDLXE)
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
Grounding Details
Back panel grounding lug included
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); NOM (Mexico); UL 1778
Product Compliance
RoHS; CE (Europe); ENERGY STAR Qualified; FCC Part 15 Class A (USA)
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
Output Capacity Details
OVERLOAD CAPACITY: Supports inverter operation up to 105% load continuously, 125% for 3 minutes, 150% for 30 seconds and >150% for 0.5 seconds before switching to BYPASS (when bypass input voltage and frequency are WITHIN bypass limits) or SHUTDOWN (when bypass input voltage or frequency are OUTSIDE bypass limits).
Power Factor
0.9
Crest Factor
3:1
Nominal Voltage Details
IMPORTANT! Please ensure the UPS is configured for 208V output when used with the included step-down transformer module
Frequency Compatibility
60 Hz
Frequency Compatibility Details
IMPORTANT! Please ensure the UPS is configured for 60Hz output when used with the included step-down transformer module
Output Voltage Regulation (Line Mode)
+/- 2%
Output Voltage Regulation (Economy Line Mode)
+/- 10%
Output Voltage Regulation (Battery Mode)
+/- 2%
Load Management Receptacles
Two switchable outlet load banks (2 NEMA 6-15/20R outlets per bank)
Voltage Regulation Description
Online, double-conversion power conditioning
Overvoltage Correction
2% output voltage regulation during overvoltages to 288
Undervoltage Correction
2% output voltage regulation during undervoltages to 160V (100% load), 130V (70% load), 100V (30% load)
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Interactive front-panel LCD interface reports UPS operating mode, detailed UPS status and site-power information; LCD interface also enables a variety of advanced UPS setup and configuration options
Switches
5 front panel switches: On/Off, Up, Down and Escape
Alarm Cancel Operation
Power-fail alarm can be silenced by following on-screen prompts
Audible Alarm
Audible alarm indicates power failure, low battery, overload and fault
LED Indicators
4 front panel LEDs: AC input (green), AC output (green), Battery (yellow), Fault (red)
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression Details
Single line dialup / network dataline protection included
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
570
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Rackmount
Rack Height
4U
Cooling Method
Fan
Installation Form Factors Supported with Included Accessories
4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories
2 post rackmount ( 2POSTRMKITWM ); Tower ( 2-9USTAND )
Minimum Required Rack Depth (inches)
28
Minimum Required Rack Depth with External Battery Pack (cm)
77
Minimum Required Rack Depth with External Battery Pack (in.)
30.25
Minimum Required Rack Depth without External Battery Pack (cm)
74
Minimum Required Rack Depth without External Battery Pack (in.)
29.25
Primary UPS Depth (mm)
616
Primary UPS Height (mm)
177
Primary UPS Width (mm)
440
UPS Housing Material
Metal
UPS Power Module Dimensions (hwd, in.)
6.96 x 17.34 x 24.25
UPS Power Module Weight (kg)
60.70
UPS Power Module Weight (lbs.)
133.82
Unit Dimensions (hwd / in.)
6.960 x 17.320 x 24.250
Unit Weight (lbs.)
133.820
Mounting Details
4 post installation accessories included (2 sets)
Optional Mounting Accessory Notes
Quantity two 2POSTRMKITWM accessories are required for 2 post rackmount installation; Quantity one 2-9USTAND accessory required for upright tower installation
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
5 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
933
AC Economy Mode BTU / Hr. (Full Load)
588
AC Mode Efficiency Rating (100% Load)
>90%
AC Economy Mode Efficiency Rating (100% Load)
>95%
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
933
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
1399
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 plus assignable contact closure pin functions for On-battery, On bypass, Output-on and Low-battery conditions and remote Shutdown, Output-off, Reboot and Power-toggle operations
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
Contact closure; DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
0 ms
Low Voltage Transfer to Battery Power (Setpoint)
160V (100% load), 140V (66% load), 120V (33% load)
High Voltage Transfer to Battery Power (Setpoint)
288V
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic inverter bypass; Hot swappable batteries; Remote management; Surge/noise protection; Zero transfer time; Auto Probe Monitoring (requires WEBCARDLXE)
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
Grounding Details
Back panel grounding lug included
APPLICATIONS
UPS Applications
High-End Desktop/Small Network
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); UL 1778
Product Compliance
RoHS; FCC Part 15 Class A (USA)
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
Nominal Input Voltage(s) Supported
100V AC; 110V AC; 120V AC
UPS Input Connection Type
L5-30P
UPS Input Cord Length (ft.)
8
Recommended Electrical Service
120V 30A
Maximum Input Amps
24
Nominal Input Voltage Description
120V factory default
Input Plug Type
NEMA L5-30P
Input Cord Length (ft.)
8
Input Current
24A
Power Factor (Input)
0.99
OUTPUT
Output Capacity (VA)
3000
Output Capacity (kVA)
3
Output Capacity (Watts)
2700
Output Capacity (kW)
2.7
Power Factor
0.9
Crest Factor
3:1
Nominal Voltage Details
120V factory-default nominal voltage
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
Online Mode: Sync with line ±5% of nominal line frequency (outside this range: ±0.5% of auto-selected nominal frequency). Battery Mode: ±0.5% of auto-selected nominal frequency
Output Voltage Regulation (Line Mode)
+/- 1%
Output Voltage Regulation (Economy Line Mode)
+/- 1%
Output Voltage Regulation (Battery Mode)
+/- 2%
Load Management Receptacles
Two switchable two-outlet load banks
Battery Recharge Rate (Included Batteries)
3 hours recharge to 90%
Battery Access
Battery access door
Internal UPS Replacement Battery Cartridge 744-A3122 *Note: 744-A3122 is the replacement battery for the SU3000RTXLCD2U 2023 UPS design update featured on this page. For the replacement battery in the previous design of SU3000RTXLCD2U, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Replacement Description
Hot-swappable, user replaceable batteries
Expandable Runtime Description
Add up to 4 extended battery modules (EBM). Part number BP72RT . *Note: BP72RT is compatible only with the SU3000RTXLCD2U 2023 UPS design update featured on this page. For previous SU3000RTXLCD2U design battery pack functionality, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
VOLTAGE REGULATION
Voltage Regulation Description
Online, double-conversion power conditioning
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
Switches
RPO / ROO
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
Network Monitoring Port Description
WEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and RS232 cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
(1) Contact closure; (1) RS-232; (1) Slot for SNMP/Web interface; (1) USB
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
LINE / BATTERY TRANSFER
Transfer Time
0ms
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Expandable battery backup; Hot swappable batteries; On-Line/Double-Conversion; Remote management; Sine wave output; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
CAN/CSA-C22.2 No. 107.3 (Canada); UL 1778; NOM (Mexico); cTUVus
Product Compliance
CE (Europe); ENERGY STAR Qualified; FCC (USA); REACH; RoHS
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
Nominal Input Voltage(s) Supported
100V AC; 110V AC; 120V AC
UPS Input Connection Type
L5-30P
UPS Input Cord Length (ft.)
8
Recommended Electrical Service
120V 30A
Maximum Input Amps
24
Nominal Input Voltage Description
120V factory default
Input Plug Type
NEMA L5-30P
Input Cord Length (ft.)
8
Input Current
24A
Power Factor (Input)
0.99
OUTPUT
Output Capacity (VA)
3000
Output Capacity (kVA)
3
Output Capacity (Watts)
2700
Output Capacity (kW)
2.7
Power Factor
0.9
Crest Factor
3:1
Nominal Voltage Details
120V factory-default nominal voltage
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
Online Mode: Sync with line ±5% of nominal line frequency (outside this range: ±0.5% of auto-selected nominal frequency). Battery Mode: ±0.5% of auto-selected nominal frequency
Output Voltage Regulation (Line Mode)
+/- 1%
Output Voltage Regulation (Economy Line Mode)
+/- 1%
Output Voltage Regulation (Battery Mode)
+/- 2%
Load Management Receptacles
Two switchable two-outlet load banks
Battery Recharge Rate (Included Batteries)
3 hours recharge to 90%
Battery Access
Battery access door
Internal UPS Replacement Battery Cartridge 744-A3122 *Note: 744-A3122 is the replacement battery for the SU3000RTXLCD2UN 2023 UPS design update featured on this page. For the replacement battery in the previous design of SU3000RTXLCD2UN, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Replacement Description
Hot-swappable, user replaceable batteries
Expandable Runtime Description
Add up to 4 extended battery modules (EBM). Part number BP72RT . *Note: BP72RT is compatible only with the SU3000RTXLCD2UN 2023 UPS design update featured on this page. For previous SU3000RTXLCD2UN design battery pack functionality, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
VOLTAGE REGULATION
Voltage Regulation Description
Online, double-conversion power conditioning
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
Switches
RPO / ROO
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
Network Monitoring Port Description
WEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and RS232 cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card Description
Network management card included
Communications Interface
(1) Contact closure; (1) Included network card; (1) RS-232; (1) USB
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
LINE / BATTERY TRANSFER
Transfer Time
0ms
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Expandable battery backup; Hot swappable batteries; On-Line/Double-Conversion; Pure sine wave output; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
CAN/CSA-C22.2 No. 107.3 (Canada); UL 1778; NOM (Mexico); cTUVus
Product Compliance
CE (Europe); ENERGY STAR Qualified; FCC (USA); REACH; RoHS
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
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Need help with your purchase? We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.
