Eaton
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Woodridge, Illinois 60517
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Product Status Current Model Number: BP72RT

72V Extended Battery Module (EBM) for SmartOnline UPS Systems, 2U Rack/Tower

Warranty

Your product is still covered under warranty if it was purchased after 7/14/2022.

2-year limited warranty

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Owner's manuals

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Documents & Downloads

Design Resources

One or more views of this model are included in the following Visio stencil.

We offer a number of free stencils to help with datacenter planning. For a complete list of stencils together with installation instructions, please see the Visio Stencils for Data Center Planning page.

Product Warranty

Product Warranty Period (U.S. & Canada)

2-YEAR LIMITED WARRANTY

Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.

Product Registration

Register your BP72RT

Eaton's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from an Eaton authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Eaton products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Eaton will repair or replace the product at Eaton's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Eaton for replacement under warranty. You should first consult with Eaton Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Eaton does not accept product returns that are not under warranty. If you bought the wrong Eaton product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Questions & Answers

Parts & Accessories

UPS Battery Backup

  Model Number Description
Tripp Lite series SmartOnline 2000VA 1800W 120V Double-Conversion Sine Wave UPS - 7 Outlets, Extended Run, Network Card Option, LCD, USB, DB9, 2U Rack/Tower SU2200RTXLCD2U SU2200RTXLCD2U Tripp Lite series SmartOnline 2000VA 1800W 120V Double-Conversion Sine Wave UPS - 7 Outlets, Extended Run, Network Card Option, LCD, USB, DB9, 2U Rack/Tower
SmartOnline 2000VA 1800W 120V Double-Conversion UPS - 7 Outlets, Extended Run, Network Card Included, LCD, USB, DB9, 2U Rack/Tower SU2200RTXLCDN SU2200RTXLCDN SmartOnline 2000VA 1800W 120V Double-Conversion UPS - 7 Outlets, Extended Run, Network Card Included, LCD, USB, DB9, 2U Rack/Tower
SmartOnline 3000VA 2700W 120V Double-Conversion UPS - 7 Outlets, Extended Run, Network Card Option, LCD, USB, DB9, 2U Rack/Tower SU3000RTXLCD2U SU3000RTXLCD2U SmartOnline 3000VA 2700W 120V Double-Conversion UPS - 7 Outlets, Extended Run, Network Card Option, LCD, USB, DB9, 2U Rack/Tower
SmartOnline 3000VA 2700W 120V Double-Conversion UPS - 7 Outlets, Extended Run, Network Card Included, LCD, USB, DB9, 2U Rack/Tower SU3000RTXLCD2UN SU3000RTXLCD2UN SmartOnline 3000VA 2700W 120V Double-Conversion UPS - 7 Outlets, Extended Run, Network Card Included, LCD, USB, DB9, 2U Rack/Tower
SmartOnline 2200VA 2000W 208/230V Double-Conversion UPS - 10 Outlets, Extended Run, Network Card Option, LCD, USB, DB9, 2U Rack/Tower SUINT2200LCD2U SUINT2200LCD2U SmartOnline 2200VA 2000W 208/230V Double-Conversion UPS - 10 Outlets, Extended Run, Network Card Option, LCD, USB, DB9, 2U Rack/Tower

Accessories

  Model Number Description
2-Post Rack-Mount Installation Kit for Select UPS Systems RK2PC RK2PC 2-Post Rack-Mount Installation Kit for Select UPS Systems
Part Number Description
9SW5Y-3000BC 5-Year Extended Warranty 0-3000 VA SU External Battery Modules (EBMs)
WEBN75XX-7000BC 5-Year Onsite Service Contract for 0-7000 VA Smart, SMX, SU External Battery Modules (EBMs)

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.