Product Status Discontinued on 2/14/2022 Model Number: SU20KRT8
SmartOnline 208/240V 20kVA 18kW Double-Conversion UPS, N+1, 12U, Network Card Slot, USB, DB9, Bypass Switch, L6-20R
Warranty
This model is discontinued and all warranties have expired.
Insurance
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Owner's manuals
PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
Owner's Manual for BP Battery (Multi-language)
Owner's Manual for SmartOnline 8kVA-10kVA UPS (Multi-language)
Owner's Manual for 8 and 10kVA Parallel PDUs (Multi-language)
Support resources
Software, Firmware & Drivers
Adding or Replacing UPS Batteries
Replaced by
No exact replacement
See Similar Products
Documents & Downloads
Documentation
- PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
- Owner's Manual for BP Battery (Multi-language)
- Owner's Manual for SmartOnline 8kVA-10kVA UPS (Multi-language)
- Owner's Manual for 8 and 10kVA Parallel PDUs (Multi-language)
- SU20KRT8 runtime chart
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Product Datasheet
Software, Firmware & Drivers
- PowerAlert Battery Pack Configuration Software and Instructions (English)
- Firmware
- Management Utilities
Product Warranty
Product Warranty Period (Worldwide)
2-YEAR LIMITED WARRANTY
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Insurance Coverage
Your SU20KRT8 comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance Claims
How to make an insurance claimAdding or Replacing UPS Batteries
Replacement Batteries
The batteries in this model are not user-replaceable.
External Battery Packs
| Battery Model Number | |
| External 240V 3U Rack/Tower Battery Pack Enclosure + DC Cabling for select UPS Systems (BP240V10RT3U) | |
| Information & Pricing | |
| Maximum Quantity | 2 |
Questions & Answers
Parts & Accessories
Power Distribution Units (PDUs)
| Model Number | Description | |
|---|---|---|
 |
PDUMH20HV | 3.7kW Single-Phase Local Metered PDU, 208/230V (8 C13 & 2 C19), C20 / L6-20P Adapter, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA |
Power Cords and Adapters
| Model Number | Description | |
|---|---|---|
 |
P040-006 | Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 6 ft. (1.83 m), Black |
 |
P040-010 | Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 10 ft. (3.05 m), Black |
 |
P040-014 | Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 14 ft. (4.27 m), Black |
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
 |
MODBUSCARD | MODBUS Management Accessory Card for UPS Remote Monitoring and Control |
 |
RELAYIOMINI | 3 Relay I/O Mini-module |
 |
TLNETCARD | SNMP/Web/Modbus Management Accessory Card for Compatible UPS Systems |
 |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
Accessories
| Model Number | Description | |
|---|---|---|
 |
2-9USTAND | 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems |
 |
2POSTRMKITHD | 2-Post Rack-Mount Installation Kit of 2U and Larger UPS, Transformer and Battery Pack Components |
