Product Status Discontinued on 1/9/2023 Model Number: SU3000RTXR3UHW
SmartOnline 120V 3kVA 2.4kW Double-Conversion UPS, 3U, Oversize Batteries, Network Card Slot, USB, DB9, Hardwire
Warranty
Your product is still covered under warranty if it was purchased after 3/19/2023.
Insurance
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Owner's manuals
Support resources
Software, Firmware & Drivers
SU3000RTXR3UHW How-To Videos
Adding or Replacing UPS Batteries
Documents & Downloads
Documentation
Software, Firmware & Drivers
- PowerAlert Battery Pack Configuration Software and Instructions (English)
- Firmware
- Management Utilities
Articles
How-To Videos
- How to Perform the Proper Startup and Shutdown Procedures for a SmartOnline UPS System with LEDs
- How to Run the Battery Configuration Utility
- How to Perform a Self-Test on a SmartOnline® UPS System with LEDs
- SmartOnline UPS Systems: Site Prep/Overview (Part 1 of 6)
- SmartOnline UPS Systems: Mounting (Part 2 of 6)
- SmartOnline UPS Systems: Connections (Part 3 of 6)
- SmartOnline UPS Systems: Local Management (Part 4 of 6)
- SmartOnline UPS Systems: Remote Management (Part 5 of 6)
- SmartOnline UPS Systems: Troubleshooting & Service (Part 6 of 6)
- How to Remove a Rack/Tower UPS System Bezel
- How to Reset/Self-Test a SmartOnline UPS System
Product Warranty
Product Warranty Period (Worldwide)
2-YEAR LIMITED WARRANTY
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Insurance Coverage
Your SU3000RTXR3UHW comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance Claims
How to make an insurance claimAdding or Replacing UPS Batteries
Replacement Batteries
The batteries in this model are not user-replaceable.
External Battery Packs
| Battery Model Number | |
| External 72V 2U Rack/Tower Battery Pack for Select UPS Systems (BP72V18-2US) | |
| Information & Pricing | |
| Maximum Quantity | 10 |
Questions & Answers
Parts & Accessories
UPS Battery Packs
| Model Number | Description | |
|---|---|---|
 |
BP72V18-2US | External 72V 2U Rack/Tower Battery Pack for Select UPS Systems (BP72V18-2US) |
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
 |
MODBUSCARD | MODBUS Management Accessory Card for UPS Remote Monitoring and Control |
 |
TLNETCARD | SNMP/Web/Modbus Management Accessory Card for Compatible UPS Systems |
 |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
Accessories
| Model Number | Description | |
|---|---|---|
 |
2-9USTAND | 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems |
 |
2POSTRMKITHD | 2-Post Rack-Mount Installation Kit of 2U and Larger UPS, Transformer and Battery Pack Components |
| Part Number | Description |
|---|---|
| 0005NXXX-6009UC | UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS |
| 9SW3Y-3000UC | 3-Year Extended Warranty SU 2501-3000 VA UPS systems |
| 9SW5Y-3000UC | 5-Year Extended Warranty SU 2501-3000 VA UPS systems |
| AS00NXXX-6009UC | UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| SU05NXXX-6009UC | UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| WFLN72XX-6009UC | 2-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems |
| WFLN73XX-6009UC | 3-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems |
| WFLN75XX-6009UC | 5-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems |
