10000 Woodward Avenue
Woodridge, Illinois 60517
+1 773-869-1776
+1 (773) 869-1329
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3-Phase UPS Annual Service Agreements


Annual service agreements include extended 24/7/365 on-site warranties and on-site preventive maintenance visits. Regular preventive maintenance significantly reduces failure rates by identifying potential threats early and correcting problems before they cause downtime. UPS systems with regular preventive maintenance are much less likely to experience a failure than UPS systems without it. Component failures can still happen, but on-site warranties minimize the cost and disruption of unavoidable repairs.

What's Included

Extended On-Site Warranty
  • Per year; may order multiple years
  • Requires prior commissioning or UPS inspection
  • Covers 24/7/365 on-site repair, including travel, labor and parts
  • Does not include battery replacement
Preventive Maintenance
  • Includes two on-site preventive maintenance visits (major/minor)
  • Service window depends on service ordered
Telephone and Email Support
  • Telephone and email support are included
  • 24/7 coverage is available

Note: Service availability varies by product and region. In addition, your product's warranty may include terms and conditions not described here. Refer to the warranty statement or contact Eaton for more information.

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email