Summary
Warranty services vary depending on whether you have successfully completed commissioning your UPS through Eaton. Your UPS system's factory warranty covers defective parts when repairs are performed by an authorized Eaton service technician, but does not cover travel and labor. Commissioning activates an enhanced 24/7/365 on-site warranty, which covers parts, travel and labor.
What's Included
Factory Warranty (Without Eaton Commissioning) |
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On-Site Warranty (Activated by Eaton Commissioning) |
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Telephone and Email Support |
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Note: Service availability varies by product and region. In addition, your product's warranty may include terms and conditions not described here. Refer to the warranty statement or contact Eaton for more information.