Service is the most critical component of 3-phase UPS ownership. When you make an investment in a large UPS, you may need it to operate reliably for 10 years or more.
Eaton is a long-established partner you can rely on to stand behind your investment for years to come. Eaton Care 3-phase UPS services are designed to ensure efficient and reliable operation of your UPS over its entire lifecycle, from initial commissioning to preventive maintenance and eventual replacement. They keep your UPS in peak condition so it is always ready to protect you from downtime.
Your UPS system's factory warranty covers defective parts when repairs are performed by an authorized Eaton service technician, but does not cover travel and labor. Commissioning activates an enhanced on-site warranty, which covers parts, travel and labor. Annual service agreements can extend that warranty.
Which Service Should You Order?
Note: Service availability varies by product and region. In addition, your product's warranty may include terms and conditions not described here. Refer to the warranty statement or contact Eaton for more information.