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How to Order On-Site Services for Your 3-Phase UPS
Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
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OVERVIEW
UPS Type
INPUT
Input Phase
Rated input current (Maximum Load)
Nominal Input Voltage(s) Supported
UPS Input Connection Type
UPS Input Connection Description
UPS Input Cord Length (ft.)
Maximum Input Amps
Recommended Electrical Service
Voltage Compatibility (VAC)
Nominal Input Voltage Description
Input Plug Type
Input Current
Power Factor (Input)
Input Cord Length (ft.)
Input Circuit Breakers
OUTPUT
Output Capacity (VA)
Output Capacity (kVA)
Output Capacity (Watts)
Output Capacity (kW)
Nominal Voltage Details
Frequency Compatibility
Frequency Compatibility Details
Output Voltage Regulation (Line Mode)
Output Voltage Regulation (Battery Mode)
Included Output Power Cables
Hot-Swap PDU options
Output AC Waveform (AC Mode)
Output AC Waveform (Battery Mode)
Nominal Output Voltage(s) Supported
Output Receptacles
Individually Controllable Load Banks
Power Factor
Crest Factor
Output Voltage Regulation (Economy Line Mode)
Load Management Receptacles
Output (Watts)
Output Capacity Details
BATTERY
Battery Type
Runtime Full Load (min.)
Runtime Half Load (min.)
Expandable Runtime
External Battery Pack Compatibility
DC System Voltage (VDC)
Battery Recharge Rate (Included Batteries)
Battery Access
Internal UPS Replacement Battery Cartridge
Battery Replacement Description
Expandable Runtime Description
Typical Battery Lifespan
Capacity (Ah)
VOLTAGE REGULATION
Voltage Regulation Description
Overvoltage Correction
Undervoltage Correction
Severe Undervoltage Correction
USER INTERFACE, ALERTS & CONTROLS
Switches
Alarm Cancel Operation
Audible Alarm
LED Indicators
Front Panel LCD Display
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression
EMI / RFI AC Noise Suppression
AC Suppression Joule Rating
AC Suppression Response Time
PHYSICAL
Primary Form Factor
Installation Form Factors Supported with Included Accessories
Installation Form Factors Supported with Optional Accessories
Primary UPS Depth (mm)
Primary UPS Height (mm)
Primary UPS Width (mm)
UPS Housing Material
UPS Power Module Dimensions (hwd, in.)
UPS Power Module Weight (kg)
UPS Power Module Weight (lbs.)
Unit Weight (lbs.)
Cooling Method
Rack Height
Minimum Required Rack Depth (inches)
Optional Mounting Accessory Notes
Unit Dimensions (hwd / in.)
Mounting Details
ENVIRONMENTAL
Operating Temperature Range
Storage Temperature Range
Relative Humidity
AC Mode BTU / Hr. (Full Load)
AC Mode Efficiency Rating (100% Load)
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
AC Economy Mode Efficiency Rating (100% Load)
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
Operating Elevation
Audible Noise
AC Economy Mode BTU / Hr. (Full Load)
COMMUNICATIONS
PowerAlert Software
Communications Cable
WatchDog Compatibility
Network Management Card Description
Communications Interface
Network Management Cards
Network Monitoring Port Description
Emergency Power Off (EPO)/Remote On-Off (ROO)
LINE / BATTERY TRANSFER
Transfer Time
Low Voltage Transfer to Battery Power (Setpoint)
High Voltage Transfer to Battery Power (Setpoint)
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
High Availability UPS Features
Green Energy-Saving Features
Grounding Details
APPLICATIONS
UPS Applications
STANDARDS & COMPLIANCE
Product Certifications
Product Compliance
WARRANTY & SUPPORT
Product Warranty Period (International)
Product Warranty Period (Mexico)
Product Warranty Period (Puerto Rico)
Product Warranty Period (Worldwide)
Connected Equipment Insurance (U.S., Canada & Puerto Rico)
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Automatic voltage regulation (AVR) maintains line power operation with an input voltage range of 151 to 282
Overvoltage Correction
Input voltages between 245 and 282 are reduced by 12%
Undervoltage Correction
Input voltages between 177 and 199 are boosted by 14%
Severe Undervoltage Correction
Input voltages between 151 and 176 are boosted by 30%
USER INTERFACE, ALERTS & CONTROLS
Switches
2 Switches control off/on power status and alarm-cancel/self-test operation
Alarm Cancel Operation
Power-fail alarm can be silenced using alarm-cancel switch; once silenced, alarm will re-sound to indicate low-battery status
Audible Alarm
Audible alarm indicates power-failure and low-battery conditions
LED Indicators
5 LEDs indicate line power, battery power, overload, voltage regulation and battery low/replace status
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression
1 line TEL/DSL (1 in / 1 out); 10/100Base T Ethernet
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
340
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Tower
Installation Form Factors Supported with Included Accessories
Tower
Installation Form Factors Supported with Optional Accessories
Wallmount ( UPSWM - tower mounting kit)
Primary UPS Depth (mm)
191
Primary UPS Height (mm)
300
Primary UPS Width (mm)
183
UPS Housing Material
Polycarbonate
UPS Power Module Dimensions (hwd, in.)
11.8 x 7.2 x 7.5
UPS Power Module Weight (kg)
14.51
UPS Power Module Weight (lbs.)
32
Unit Weight (lbs.)
32.0000
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
0-95% non-condensing
AC Mode BTU / Hr. (Full Load)
99
AC Mode Efficiency Rating (100% Load)
97%
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
657
COMMUNICATIONS
PowerAlert Software
For local monitoring via the UPS’s built-in USB port, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB interface cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card Description
Network management not supported
Communications Interface
USB
LINE / BATTERY TRANSFER
Transfer Time
2-4 milliseconds
Low Voltage Transfer to Battery Power (Setpoint)
151
High Voltage Transfer to Battery Power (Setpoint)
282
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Automatic Voltage Regulation (AVR); Hot swappable batteries; Surge/noise protection
Green Energy-Saving Features
Greater than 95% efficiency - GREEN UPS
Expandable Runtime Description
Supports extended runtime with optional BP36V15-2U (limit 1) and BP36V42-3U external battery pack (multi-pack compatible)
Typical Battery Lifespan
3-6 years, depending on usage
VOLTAGE REGULATION
Voltage Regulation Description
Line interactive UPS offers 2 boost levels of brownout correction and a single level of overvoltage adjustment to maintain usable, computer grade output without consuming battery power over an input voltage range of 155 to 274V AC.
Overvoltage Correction
Input voltages between 245 and 274V AC are reduced by 9%
Undervoltage Correction
Input voltages between 183 and 199 are boosted by 10%
Severe Undervoltage Correction
Input voltages between 156 and 182 are boosted by 21%
USER INTERFACE, ALERTS & CONTROLS
Switches
Yes, includes 2 front panel mounted push-button switches for system enable, self-test and alarm cancel functions
Audible Alarm
Audible Alarm is factory muted for silent operation; Audible alarm can be restored to indicate power failure, overload conditions and Low Battery events using our Free Power Alert UPS management software.
LED Indicators
5 LEDs indicate line power, battery power, overload, voltage regulation and battery low/replace status
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
340
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Tower
Installation Form Factors Supported with Included Accessories
Tower
Installation Form Factors Supported with Optional Accessories
Wallmount ( UPSWM - tower mounting kit)
Primary UPS Depth (mm)
231
Primary UPS Height (mm)
323
Primary UPS Width (mm)
191
UPS Housing Material
PVC
UPS Power Module Dimensions (hwd, in.)
12.7 x 7.5 x 9.1
UPS Power Module Weight (kg)
20.64
UPS Power Module Weight (lbs.)
45.5
Unit Weight (lbs.)
45.5000
Cooling Method
UPS cooling via rear-exit fan
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
0-95% non-condensing
AC Mode BTU / Hr. (Full Load)
252.2
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
252.2
COMMUNICATIONS
Network Management Card Description
Network management not supported
Communications Interface
USB; DB9 Serial
LINE / BATTERY TRANSFER
Transfer Time
2-4 milliseconds
Low Voltage Transfer to Battery Power (Setpoint)
155
High Voltage Transfer to Battery Power (Setpoint)
274
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Surge/noise protection
Nominal Input Voltage(s) Supported
100V AC; 110V AC; 120V AC
UPS Input Connection Type
5-20P
UPS Input Cord Length (ft.)
8
Maximum Input Amps
16
Recommended Electrical Service
120V
Nominal Input Voltage Description
120V factory default
Input Plug Type
NEMA 5-20P
Input Current
16A
Power Factor (Input)
0.99
OUTPUT
Output Capacity (VA)
2000
Output Capacity (kVA)
2
Output Capacity (Watts)
1800
Output Capacity (kW)
1.8
Nominal Voltage Details
120V factory-default nominal voltage
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
Online Mode: Sync with line ±5% of nominal line frequency (outside this range: ±0.5% of auto-selected nominal frequency). Battery Mode: ±0.5% of auto-selected nominal frequency
Battery Recharge Rate (Included Batteries)
3 hours recharge to 90%
Battery Access
Battery access door
Internal UPS Replacement Battery Cartridge 744-A3121 *Note: 744-A3121 is the replacement battery for the SU2200RTXLCD2U 2023 UPS design update featured on this page. For the replacement battery in the previous design of SU2200RTXLCD2U, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Replacement Description
Hot-swappable, user replaceable batteries
Expandable Runtime Description
Add up to 4 extended battery modules (EBM). Part number BP72RT . *Note: BP72RT is compatible only with the SU2200RTXLCD2U 2023 UPS design update featured on this page. For previous SU2200RTXLCD2U design battery pack functionality, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
VOLTAGE REGULATION
Voltage Regulation Description
Online, double-conversion power conditioning
USER INTERFACE, ALERTS & CONTROLS
Switches
RPO / ROO
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
190
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Rackmount
Installation Form Factors Supported with Included Accessories
4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories
2 post rackmount ( RK2PC )
UPS Housing Material
Metal
Unit Weight (lbs.)
61.51
Cooling Method
Fan
Rack Height
2U
Minimum Required Rack Depth (inches)
26.8
Optional Mounting Accessory Notes
2 post rail kit available, part # RK2PC
Unit Dimensions (hwd / in.)
3.410 x 17.330 x 23.820
Mounting Details
Includes 4 post rackmount installation accessories
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
With battery: 32° to 104°F (0° to 40°C); without battery: -13° to 131°F (-25° to 55°C)
Relative Humidity
0-96% non-condensing
AC Mode Efficiency Rating (100% Load)
91.4
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
974
AC Economy Mode Efficiency Rating (100% Load)
96.8
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
578
Operating Elevation
0-10000 ft. (0-3000 m)
Audible Noise
47 dB at 1m
COMMUNICATIONS
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and RS232 cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Monitoring Port Description
WEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
LINE / BATTERY TRANSFER
Transfer Time
0ms
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Expandable battery backup; Hot swappable batteries; On-Line/Double-Conversion; Pure sine wave output; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
CAN/CSA-C22.2 No. 107.3 (Canada); UL 1778; NOM (Mexico); cTUVus
Product Compliance
CE (Europe); FCC (USA); REACH; RoHS
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
Nominal Input Voltage(s) Supported
100V AC; 110V AC; 120V AC
UPS Input Connection Type
5-20P
UPS Input Cord Length (ft.)
8
Maximum Input Amps
16
Recommended Electrical Service
120V
Nominal Input Voltage Description
120V factory default
Input Plug Type
NEMA 5-20P
Input Current
16A
Power Factor (Input)
0.99
Input Cord Length (ft.)
8
OUTPUT
Output Capacity (VA)
2000
Output Capacity (kVA)
2
Output Capacity (Watts)
1800
Output Capacity (kW)
1.8
Nominal Voltage Details
120V factory-default nominal voltage
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
Online Mode: Sync with line ±5% of nominal line frequency (outside this range: ±0.5% of auto-selected nominal frequency). Battery Mode: ±0.5% of auto-selected nominal frequency
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression
Yes
AC Suppression Joule Rating
190
AC Suppression Response Time
Instantaneous
PHYSICAL
Primary Form Factor
Rackmount
Installation Form Factors Supported with Included Accessories
4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories
2 post rackmount ( RK2PC )
UPS Housing Material
Metal
Unit Weight (lbs.)
61.51
Cooling Method
Fan
Rack Height
2U
Minimum Required Rack Depth (inches)
26.8
Optional Mounting Accessory Notes
2 post rail kit available, part # RK2PC
Unit Dimensions (hwd / in.)
3.410 x 17.330 x 23.820
Mounting Details
Includes 4 post rackmount installation accessories
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
With battery: 32° to 104°F (0° to 40°C); without battery: -13° to 131°F (-25° to 55°C)
Relative Humidity
0-96% non-condensing
AC Mode Efficiency Rating (100% Load)
91.4
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
974
AC Economy Mode Efficiency Rating (100% Load)
96.8
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
578
Operating Elevation
0-10000 ft. (0-3000 m)
Audible Noise
47 dB at 1m
COMMUNICATIONS
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and RS232 cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Monitoring Port Description
WEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
LINE / BATTERY TRANSFER
Transfer Time
0ms
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Expandable battery backup; Hot swappable batteries; On-Line/Double-Conversion; Pure sine wave output; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
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