Part Number: SU20KRTHW
This Model has been retired and replaced by 9PXM12S20K. An Owner's Manual and other information for the SU20KRTHW is available on the model support page
Overview
Tripp Lite SU20KRTHW 20,000VA / 20kVA / 18,000 watt online, double-conversion UPS system offers complete power protection for critical server, network and telecommunications equipment in a 12U rack/tower configuration. This system delivers complete N+1 redundancy when used at loads up to 10kVA, and non-redundant operation at loads between 10 and 20kVA. Fault-tolerant auto-bypass prevents unexpected service interruptions during UPS overload or internal fault conditions. Included parallel PDU with manual bypass switching enables hot-swappable replacement of all major UPS system components in both N+1 and combined operating modes. Enhanced availability, fault tolerance and simple hot-swap replacement options make this UPS ideal for advanced networking applications in data centers, computer rooms, network closets and rugged industrial locations.
Features
- Tripp Lite SU20KRTHW 20kVA, 20,000VA / 18,000 watt on-line, double-conversion UPS system in 12U total rack/tower configuration
- Unique configuration offers 20kVA non-redundant operation and automatic N+1 redundancy at load levels of 10kVA and under
- Included Parallel PDU with manual bypass switch enables hot-swap replacement power modules at any supported load level
- Hardwire input (3 wire) and hardwire output (3 wire) connections
- Supports North American (L1,L2,G) 208/240v hardwire input / output, plus International 230/220/240v (L,N,PE) hardwire input / output
- Optional SU6000XFMR2U transformer offers 120v output in North American 208/240V (L1,L2,G) input configurations
- Maintains full-time sine wave output within 2% of selectable 200/208/220/230/240V nominal
- Supports 50/60Hz operation for worldwide frequency compatibility
- Compatible with Tripp Lite UPS management card options TLNETCARD, WEBCARDLX, SNMPWEBCARD, MODBUSCARD and RELAYIOCARD (NOTE: Applications utilizing any supported network management card option, require the installation of two of the same model network card – install one card per included UPS power module)
- Optional WEBCARDLX (sold separately) with the latest version of PowerAlert Device Manager firmware (PADM20) provides enhanced remote management capabilities
- PADM20 and PowerAlert Element Manager (PAEM) form a powerful tool for expanding maintenance functions in large installations, including firmware update checks and backup and restoration of device configurations
- Expandable runtime with optional external battery packs
- Some external battery configurations require the use of Tripp Lite's External Battery Configuration Software (see manual)
- Battery independent restart ensures automatic UPS power-up after lengthy power outages, even with expired batteries
- Intelligent battery management system with temperature-compensated charging extends battery life
- USB & Serial ports enable data-saving unattended shutdown when used with Tripp Lite's PowerAlert software, available via FREE download from tripplite.eaton.com/products/power-alert
- Optional 2POSTRMKITHD supports installation in 2 post 19 inch racks (4 required)
- Optional 2-9USTAND supports upright tower placement (2 required)
- Supports Emergency Power Off (EPO) via built-in interface
- Front panel LEDs and LCD readout with scroll controls
- LED / LCD display panel rotates for viewing in rackmount or tower configurations
- External battery packs are field replaceable and hot swappable
- Frequency conversion mode enables conversion of 60Hz to 50Hz or 50Hz to 60Hz (no de-rating)
Specifications
OVERVIEW
UPC Code | 037332158291 |
UPS Type | On-Line |
INPUT
Input Phase | Single-Phase |
Rated input current (Maximum Load) | 112.2A (200V), 108A (208V), 102A (220V), 97.6A (230V), 93.6A (240V) |
Nominal Input Voltage(s) Supported | 200V AC; 208V AC; 220V AC; 230V AC; 240V AC |
UPS Input Connection Type | Hardwire |
UPS Input Connection Description | Supports North American 208/240V input (L1,L2,G) and International 230/220/240V (L,N,PE) input wiring |
Recommended Electrical Service | 120A @ 200V-240V (L, N, PE), or 125A @ 200V, 208V, or 240V (L1, L2, G) |
OUTPUT
Output Capacity (VA) | 20000 |
Output Capacity (kVA) | 20 |
Output Capacity (Watts) | 18000 |
Output Capacity (kW) | 18 |
Output Capacity Details | Supports up to 105% load continuously in double conversion mode, 106 to 125% for 1 minute, 126% to 150% for 30 seconds; Loads over 150% trigger immediate bypass mode operation to support loads directly from mains power; Double conversion mode is automatically restored as load levels are reduced to 95% or less |
Power Factor | 0,9 |
Crest Factor | 3:1 |
Nominal Voltage Details | Voltage selection via front panel LCD interface |
Frequency Compatibility | 50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion |
Frequency Compatibility Details | Output frequency matches input nominal on startup; Frequency conversion mode enables conversion of 60Hz to 50Hz or 50Hz to 60Hz (no de-rating) |
Output Voltage Regulation (Line Mode) | +/- 2% |
Output Voltage Regulation (Battery Mode) | +/- 2% |
Output Receptacle Details | Supports North American 208/240V* output (L1,L2,G) and International 230/220/240V (L,N,PE) hardwire output; *For 120V output with 208/240V (L1,L2,G) input wiring, use optional SU6000XFMR2U transformer |
Output AC Waveform (AC Mode) | Pure Sine wave |
Output AC Waveform (Battery Mode) | Pure Sine wave |
Nominal Output Voltage(s) Supported | 200V; 208V; 220V; 230V; 240V |
Output Receptacles | Hardwire |
BATTERY
Battery Type | Valve Regulated Lead Acid (VRLA) |
Runtime Full Load (min.) | 4.3 min. (18kW) |
Runtime Half Load (min.) | 12.5 min. (9000W) |
Expandable Runtime | Yes |
Expandable Runtime Description | For best results, add external batteries in multiples of two so that both included 10kVA power modules have an equal number and type of connected battery packs |
External Battery Pack Compatibility | BP240V10RT3U ; BP240V787C-1PH |
DC System Voltage (VDC) | 240 |
Battery Recharge Rate (Included Batteries) | Less than 6 hours from 10% to 90% (typical, full load discharge) |
Battery Replacement Description | Hot-swappable, user replaceable external battery packs |
VOLTAGE REGULATION
Voltage Regulation Description | 2% output voltage regulation in standard online, double-conversion mode |
Overvoltage Correction | Corrects overvoltages up to 300V |
Undervoltage Correction | Corrects undervoltages as low as 100V |
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display | Selectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options; LED/LCD panel rotates for viewing in rack/tower formats; LCD Display supports ENGLISH, FRENCH, GERMAN, ITALIAN, SPANISH and PORTUGUESE (see manual) |
Switches | 2 Switches control off/on power status and alarm-cancel/self-test operation; 2 additional switches support set and execute scrolling LCD functions; bundled PDU includes bypass switch to enable hot-swap UPS power module replacement |
Alarm Cancel Operation | Alarm cancel switch |
Audible Alarm | Unique audible alarms for all major UPS, environmental and power conditions (see manual) |
LED Indicators | 6 LEDs indicate line power, online mode, bypass mode, on-battery, charger and AC output status; LCD screen offers additional information and control options |
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating | 2565 |
UPS AC Suppression Response Time | Instantaneous |
EMI / RFI AC Noise Suppression | Yes |
PHYSICAL
Primary Form Factor | Rackmount |
Rack Height | 12U |
Cooling Method | Fans |
Included Battery Pack Dimensions (hwd / in.) | 5.25 x 17.5 x 25 |
Included Battery Pack Weight (lbs.) | 158.7 |
Included Mounting Accessory Description | 4 sets of adjustable 4 post rack rails included (one for each included 3U module) |
Installation Form Factors Supported with Included Accessories | 4 post 19 inch rackmount |
Installation Form Factors Supported with Optional Accessories | 2 post rackmount ( 2POSTRMKITHD ); Tower ( 2-9USTAND ) |
Maximum Device Depth (in.) | 32.5 |
Minimum Required Rack Depth (inches) | 38 |
Optional Mounting Accessory Notes | Qty 4 2POSTRMKITHD required; Qty 2 2-9USTAND required |
Primary UPS Depth (mm) | 656 |
Primary UPS Height (mm) | 131 |
Primary UPS Width (mm) | 445 |
Shipping Dimensions (hwd / in.) | 31.00 x 40.00 x 51.00 |
Shipping Weight (lbs.) | 601.00 |
Unit Dimension Details | Includes 2 SU10000RT3UPM UPS/Power modules, 2 BP240V10RT3U Battery packs and SUPDMB20KHW parallel bypass PDU; Listed weights and dimensions for UPS/Power module and Included battery pack each refer to a single unit; MAXIMUM DEVICE DEPTH specification refers to the whole UPS installed depth with parallel bypass PDU installed |
UPS Housing Material | Steel |
UPS Power Module Dimensions (hwd, in.) | 5.14 x 17.5 x 25.82 |
UPS Power Module Weight (kg) | 20.00 |
UPS Power Module Weight (lbs.) | 44.1 |
ENVIRONMENTAL
Operating Temperature Range | +32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius |
Storage Temperature Range | +5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius |
Relative Humidity | 0 to 95%, non-condensing |
AC Mode BTU / Hr. (Full Load) | 6830 |
AC Mode Efficiency Rating (100% Load) | 90% |
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load | 9185 |
Operating Elevation | 0-3000m (0 to 10,000 ft.) |
Audible Noise | 60 dBA at front side 1 meter |
COMMUNICATIONS
Network Management Cards | SNMPWEBCARD; TLNETCARD ; WEBCARDLX; MODBUSCARD ; RELAYIOCARD |
Network Monitoring Port Description | Applications utilizing any supported network management card option, require the installation of two of the same model network card – install one card per included UPS power module; RELAYIOMINI installation requires removal of panel containing USB ports on each included UPS power module |
PowerAlert Software | For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert |
Communications Cable | USB, DB9 serial and EPO cables included |
WatchDog Compatibility | Supports Watchdog application, OS and hard-reboot restart options for remote applications |
Network Management Card Description | Network management card optional |
Communications Interface | DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled) |
LINE / BATTERY TRANSFER
Transfer Time | No transfer time (0 ms.) in online, double-conversion mode |
Low Voltage Transfer to Battery Power (Setpoint) | 100V |
High Voltage Transfer to Battery Power (Setpoint) | 300V |
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure) | Cold-start operation supported |
High Availability UPS Features | Auto Probe Monitoring (requires WEBCARDLX); Automatic inverter bypass; Expandable battery backup; Hot swappable UPS power module; Hot swappable batteries; Manual bypass switch; N+1 Redundant up to 50% capacity; On-Line/Double-Conversion; Remote management; Sine wave output; Surge/noise protection; Zero transfer time |
Green Energy-Saving Features | Support for daily startup and shutoff |
APPLICATIONS
UPS Applications | Mission Critical Applications |
STANDARDS & COMPLIANCE
Product Certifications | IEC 61000; CSA (Canada); UL 1778 |
Product Compliance | RoHS; CE (Europe); FCC Part 15 Class A (USA) |
WARRANTY & SUPPORT
Product Warranty Period (Worldwide) | 2-year limited warranty |
Connected Equipment Insurance (U.S., Canada & Puerto Rico) | $250,000 Ultimate Lifetime Insurance |
Questions & Answers
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Documents & Downloads
Documentation
Product Literature
Declarations of Conformity
Useful Web Pages
Product Videos
- PADM20 High-Level Overview
https://tripplite.eaton.com/video/padm20-high-level-overview/866784 - PowerAlert® Device Manager v20 for Networked Tripp Lite UPS Systems
https://tripplite.eaton.com/video/poweralert-device-manager-v20-for-networked-tripp-lite-ups-systems/866781 - PowerAlert® Device Manager v20
https://tripplite.eaton.com/video/poweralert-device-manager-v20/867016 - New Auto-Probe Feature on UPS Systems and PDUs
https://tripplite.eaton.com/video/new-auto-probe-feature-on-ups-systems-and-pdus/842795 - SU20KRTHW SmartOnline UPS System
https://tripplite.eaton.com/video/su20krthw-smartonline-ups-system/60559 - The Need for Hot-Swappable UPS Systems Demo
https://tripplite.eaton.com/video/the-need-for-hot-swappable-ups-systems-demo/45731
Product Images