Part Number: SU5000RT4UHV
This Model has been retired and replaced by SU5000RT. An Owner's Manual and other information for the SU5000RT4UHV is available on the model support page
Overview
The SU5000RT4UHV 5000VA/4500W on-line, double-conversion UPS system offers complete power protection for critical server, network and telecommunications equipment in a single 4U rack/tower compatible housing. Full-time active power conditioning provides clean, continuous dual-conversion AC output free of voltage fluctuations, power interruptions and line noise. Fault-tolerant auto-bypass prevents unexpected service interruptions during UPS overload or internal fault conditions. Single all-in-one rack / tower housing installs in only 4U with a maximum installed depth of only 20.7 inches (526 millimeters). Maintains full-time sine wave output within 2% of selectable 200/208/220/230/240V nominal during brownouts as low as 100V and overvoltages as high as 300V. Expandable runtime is supported with optional BP192V12-3U external battery packs. Battery independent restart ensures automatic UPS power-up without user interaction after lengthy power outages, even when batteries are expired and require replacement. Double-conversion operation converts raw input from AC to DC, then resynthesizes output power back to perfect sine wave AC with enhanced protection from harmonic distortion, fast electrical impulses and other hard-to-solve power problems not addressed by other UPS types. Highly efficient operation in optional economy mode significantly reduces BTU heat output and operating energy costs. Network-grade AC surge and noise suppression. Supports detailed monitoring of equipment load levels, self-test data and utility power conditions via built-in RS-232 and USB interfaces. Optional network management and contact-closure communications card accessories available. HID-compliant USB interface enables integration with built-in power management and auto shutdown features of Windows and macOS. PowerAlert® monitoring software, available via free download, offers detailed site power and UPS updates with support for safe auto-shutdown of connected systems as UPS batteries become depleted. Supports Emergency Power Off (EPO) via built-in interface. front-panel LEDs and LCD readout with scroll controls support front-panel visual monitoring of all major UPS for a variety of control options to support advanced UPS settings and configurations. LED / LCD display panel rotates for viewing in rack-mount or tower configurations. L6-30P input, plus two L6-30R and two L6-20R outlets. External battery packs are field replaceable and hot swappable.
Features
- SU5000RT4UHV 5000VA / 5kVA / 4500 watt on-line, double-conversion UPS system in a single 4U rack/tower compatible housing
- Full-time active power conditioning maintains clean, continuous dual-conversion AC output free of voltage fluctuations, power interruptions and line noise
- Fault tolerant electronic bypass maintains utility output during a variety of UPS fault conditions
- L6-30P input plug; 2 L6-30R and 2 L6-20R UPS supported outlets
- Included rail kit supports 4U 19-inch rack-mount installation in 4-post racks
- Optional 2POSTRMKITHD supports installation in 2-post 19-inch racks (1 required for SU5000RT4UHV)
- Optional 2-9USTAND supports upright tower placement (1 required for SU5000RT4UHV)
- Maximum installed rack depth of only 20.7 in. / 52.6cm inches
- Maintains full-time sine wave output within 2% of selected 200/208/220/230/240V nominal in double conversion mode
- Corrects brownouts to 156V at full load (100V at 50% load or less)
- Corrects overvoltages to 290V at full load (300V at 90% load or less)
- Supports 50/60 Hz operation for worldwide frequency compatibility
- Double-conversion operation offers full-time AC to DC, then DC to AC conversion to maintain perfectly regulated sine wave AC output with enhanced protection from harmonic distortion, fast electrical impulses and other hard-to-solve power problems not addressed by other UPS types
- High efficiency ECONOMY MODE operation significantly reduces BTU heat output and operating energy costs
- Network-grade AC surge and noise suppression
- Supports detailed monitoring of equipment load levels, self-test data and utility power conditions via built-in RS-232, USB and optional network management card interfaces
- UPS card slot supports network management card accessory options
- Compatible with UPS management card options TLNETCARD, WEBCARDLX, SNMPWEBCARD, MODBUSCARD and RELAYIOCARD
- Optional RELAYIOMINI interface module offers three configurable hard contact closure outputs for custom event notification (requires removal of USB interface module)
- HID-compliant USB interface enables integration with built-in power management and auto shutdown features of Windows and macOS
- USB & Serial ports enable data-saving unattended shutdown when used with PowerAlert software, available via FREE download from tripplite.eaton.com/products/power-alert
- Front panel LEDs and LCD readout with scroll controls support front-panel visual monitoring of all major UPS functions with support for a variety of control options to support advanced UPS settings and configurations
- LED/LCD display panel rotates for viewing in rack-mount or tower configurations Supports Emergency Power Off (EPO) via built-in interface
- Battery independent restart ensures automatic UPS power-up without user interaction after lengthy power outages, even when batteries are expired and require replacement
- BP192V12-3U external battery packs are field replaceable and hot swappable
- Intelligent battery management system with temperature-compensated charging extends battery life
- Some external battery configurations require the use of External Battery Configuration Software (see manual)
- Frequency conversion mode enables conversion of 60 Hz to 50Hz or 50Hz to 60 Hz (no de-rating)
- $250,000 connected equipment insurance
Specifications
OVERVIEW
UPC Code | 037332146823 |
UPS Type | On-Line |
INPUT
Input Phase | Single-Phase |
Rated input current (Maximum Load) | 24A (200V), 24A (208V), 23.6A (220V), 23A (230V), 21.7A (240V) |
Nominal Input Voltage(s) Supported | 200V AC; 208V AC; 240V AC |
Nominal Input Voltage Description | Factory configured to 208V |
UPS Input Connection Type | L6-30P |
UPS Input Cord Length (ft.) | 10 |
Recommended Electrical Service | 30A |
OUTPUT
Output Capacity (VA) | 5000 |
Output Capacity (kVA) | 5 |
Output Capacity (Watts) | 4500 |
Output Capacity (kW) | 4.5 |
Output Capacity Details | Supports up to 105% load continuously in double conversion mode, 106 to 125% for 1 minute, 126% to 150% for 30 seconds; Loads over 150% trigger immediate bypass mode operation to support loads directly from mains power; Double conversion mode is automatically restored as the overload is cleared |
Power Factor | 0.9 |
Crest Factor | 3:1 |
Nominal Voltage Details | 208V default |
Frequency Compatibility | 50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion |
Frequency Compatibility Details | Output frequency matches input nominal on startup; Frequency conversion mode enables conversion of 60Hz to 50Hz or 50Hz to 60Hz (no de-rating) |
Output Voltage Regulation (Line Mode) | +/- 2% |
Output Voltage Regulation (Economy Line Mode) | +/- 10% |
Output Voltage Regulation (Battery Mode) | +/- 2% |
Output Circuit Breakers | 20A breaker protects L6-20R outlets, L6-30R outlets are unbreakered |
Output AC Waveform (AC Mode) | Pure Sine wave |
Output AC Waveform (Battery Mode) | Pure Sine wave |
Nominal Output Voltage(s) Supported | 200V; 208V; 240V |
Output Receptacles | (2) L6-20R; (2) L6-30R |
BATTERY
Battery Type | Valve Regulated Lead Acid (VRLA) |
Runtime Full Load (min.) | 3.5 min. (4500W) |
Runtime Half Load (min.) | 11 min. (2250W) |
Expandable Runtime | Yes |
External Battery Pack Compatibility | BP192V1037C-1PH; BP192V12-3U ; BP192V1407C-1PH; BP192V557C-1PH; BP192V787C-1PH; BP192V5RT2U (limit 1) |
DC System Voltage (VDC) | 192 |
Battery Recharge Rate (Included Batteries) | 6 hours from 10% to 90% (typical, full load discharge) |
Battery Access | Front panel battery access |
Internal UPS Replacement Battery Cartridge | RBC5-192 (qty 1) |
Battery Replacement Description | Hot-swappable, user replaceable batteries |
VOLTAGE REGULATION
Voltage Regulation Description | Online, double-conversion power conditioning |
Overvoltage Correction | 2% output voltage regulation during overvoltages to 280V (full load) / 300V (90% load or less) |
Undervoltage Correction | 2% output voltage regulation during undervoltages to 156V (full load) / 100V (50% load or less) |
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display | Selectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options; LED/LCD panel rotates for viewing in rack/tower formats (see manual) |
Switches | 2 Switches control off/on power status and alarm-cancel/self-test operation; 2 additional switches support set and execute scrolling LCD functions. |
Alarm Cancel Operation | Alarm cancel switch |
Audible Alarm | Unique audible alarms for all major UPS, environmental and power conditions (see manual) |
LED Indicators | 6 LEDs indicate line power, online mode, economy/bypass mode, on-battery, charger and AC output status; LCD screen offers additional information and control options |
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating | 2595 |
UPS AC Suppression Response Time | Instantaneous |
EMI / RFI AC Noise Suppression | Yes |
PHYSICAL
Primary Form Factor | Rackmount |
Rack Height | 4U |
Cooling Method | Fan |
Included Mounting Accessory Description | 4 post rackmount installation accessories included |
Installation Form Factors Supported with Included Accessories | 4 post 19 inch rackmount |
Installation Form Factors Supported with Optional Accessories | 2 post rackmount ( 2POSTRMKITHD ); Tower ( 2-9USTAND ) |
Minimum Required Rack Depth (inches) | 24 |
Minimum Required Rack Depth with External Battery Pack (cm) | 74 |
Minimum Required Rack Depth with External Battery Pack (in.) | 29 |
Minimum Required Rack Depth without External Battery Pack (cm) | 65 |
Minimum Required Rack Depth without External Battery Pack (in.) | 25.75 |
Primary UPS Depth (mm) | 525 |
Primary UPS Height (mm) | 174 |
Primary UPS Width (mm) | 445 |
Shipping Dimensions (hwd / in.) | 12.00 x 24.00 x 29.00 |
Shipping Weight (lbs.) | 152.00 |
UPS Housing Material | Steel |
UPS Power Module Dimensions (hwd, in.) | 6.85 x 17.5 x 20.67 |
UPS Power Module Weight (kg) | 51.53 |
UPS Power Module Weight (lbs.) | 113.6 |
Unit Weight (lbs.) | 113.560 |
ENVIRONMENTAL
Operating Temperature Range | 32° to 104°F (0° to 40°C) |
Storage Temperature Range | 5° to 122°F (-15° to 50°C) |
Relative Humidity | 5% to 90% (non-condensing) |
AC Mode BTU / Hr. (Full Load) | 1767 |
AC Economy Mode BTU / Hr. (Full Load) | 640 |
AC Mode Efficiency Rating (100% Load) | 90% |
AC Economy Mode Efficiency Rating (100% Load) | 96% |
Online Mode Heat Dissipation (BTU/Hr) @ Full Load | 1767 |
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load | 1708 |
Operating Elevation | 0 to 6560 ft. / 0 to 2000 m |
Audible Noise | 65 dB at 1m front side |
COMMUNICATIONS
Network Management Cards | TLNETCARD ; WEBCARDLXE ; MODBUSCARD ; RELAYIOCARD |
Network Monitoring Port Description | Two contact closure monitoring options available - RELAYIOCARD with six configurable contact closure outputs (uses UPS card slot) and RELAYIOMINI with 3 configurable contact closure outputs (requires removal of USB port module) |
PowerAlert Software | For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert |
Communications Cable | USB, DB9 serial and EPO cables included |
WatchDog Compatibility | Yes |
Network Management Card Description | Network management card optional |
Communications Interface | DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled) |
LINE / BATTERY TRANSFER
Transfer Time | No transfer time (0 ms.) in online, double-conversion mode |
Transfer Time (Economy Mode) | 8 ms. typical power failure response in optional economy mode |
Low Voltage Transfer to Battery Power (Setpoint) | 156V (full load) / 100V (50% load or less, derates linearly) |
High Voltage Transfer to Battery Power (Setpoint) | 280V (full load) / 300V (90% load or less) |
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure) | Cold-start operation supported |
High Availability UPS Features | Auto Probe Monitoring (requires WEBCARDLXE); Automatic inverter bypass; Hot swappable batteries; Remote management; Surge/noise protection; Zero transfer time |
Green Energy-Saving Features | High efficiency economy mode operation; Support for daily startup and shutoff; Schedulable daily hours of economy mode operation |
APPLICATIONS
UPS Applications | Mission Critical Applications |
STANDARDS & COMPLIANCE
Product Certifications | CSA (Canada); UL 1778 |
Product Compliance | RoHS; ENERGY STAR Qualified; FCC Part 15 Class A (USA) |
WARRANTY & SUPPORT
Product Warranty Period (Worldwide) | 2-year limited warranty |
Connected Equipment Insurance (U.S., Canada & Puerto Rico) | $250,000 Ultimate Lifetime Insurance |
Questions & Answers

Documents & Downloads
Documentation
Design Resources
Declarations of Conformity
Useful Web Pages
Product Videos
- New Auto-Probe Feature on UPS Systems and PDUs
https://tripplite.eaton.com/video/new-auto-probe-feature-on-ups-systems-and-pdus/842795
Product Images