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Woodridge, Illinois 60517
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Provides sine wave output, complete battery backup and power protection for mission-critical IT installations, edge networks and other advanced network applications.

  • Keeps equipment running during outages to allow time for file saves and safe shutdown
  • Pre-installed WEBCARDLXE network card enables full remote access and control
  • Stepdown transformer converts 208V input into 120V output for low-voltage equipment
  • Included bypass switch allows uninterrupted operation during UPS maintenance
  • Optional extended battery modules allow extended runtime to keep equipment powered
  • 2-year limited warranty


5kVA/4.5kW/208V Battery Backup for IT Installations and Edge Networks
This SmartOnline® rack-mount online double-conversion UPS system provides uninterrupted battery backup and AC power protection against blackouts, brownouts, surges and line noise that can damage valuable IT equipment or destroy data. An included stepdown transformer converts your UPS, utility or generator’s 208V high-voltage input to 120V low-voltage output to allow connection of a wider range of components.

Expandable Internal Battery Backup Keeps You Operational Through Power Outages
The field-replaceable, hot-swappable valve regulated lead acid (VRLA) battery modules allow you to work through short power failures and give you enough time to safely save files and shut down your system in case of a prolonged blackout. Automatic restart after power outages reduces costly on-site visits. You can also connect up to four extended battery modules (BP180RT, sold separately) for hours of extended runtime.

Included Bypass Switch Isolates UPS from Connected Loads for Maintenance
The manual bypass lets you remove the UPS for maintenance without disrupting power to the connected load. The bypass reroutes utility power to keep essential equipment operational while you’re servicing or replacing the UPS system.

Pre-Installed Network Interface Offers 24/7 Remote Access
The WEBCARDLXE network interface turns the SU5000RTFMB into a managed device on your network. It enables full remote configuration and SNMP-based UPS management, including load shedding, safe shutdowns and automated alerts. The IP-based Auto Probe feature ensures continuous network uptime by communicating with other network devices, detecting lost connectivity and automatically rebooting IT equipment without an on-site visit. Optional EnviroSense2 modules (E2MT, E2MTDO and E2MTHDI, all sold separately) provide a variety of environmental monitoring and control options.

NEMA Outlets Protect Your Connected Components
One L6-30R, two L6-20R and 18 5-20R managed outlets provide connected equipment with pure sine wave AC output and allow you to manage power consumption down to the outlet group level. Power provided by these outlets is filtered to protect connected equipment against damaging surges and line noise. The SU5000RTFMB also supports hardwired output.

Intuitive LCD Interface Keeps You Informed at a Glance
The menu-driven LCD provides control settings and critical information to help diagnose any issues, including alarm and fault notifications. The interface rotates to accommodate both rack-mount and tower configurations, and it tilts up to 45 degrees for more comfortable viewing.

Advanced Communications Ports Allow for Automatic Saves and Shutdowns
RS-232 and USB ports connect to a serial-enabled device for a variety of communication options (cables are included). A dry-contact relay port can be programmed through the LCD to provide reliable communications to automation and industrial components. The RPO/ROO connectors permit emergency shutdown or remote restart of all connected equipment.

Versatile Installation Options
You can mount the SU5000RTFMB in 6U of space in an EIA-standard 19-inch rack using the included 4-post rail kit or an optional 2-post rail kit (RK2PC, sold separately, one required for each UPS, EBM or transformer). You can also adapt it for tower installation using the included support stands. The 10-foot power cord with NEMA L6-30P plug connects to a compatible AC outlet. A cable gland is included for alternate hardwire input.

Package Includes

  • 5000VA 4500W 208V Double-Conversion UPS
  • SUTFMR 120V stepdown transformer
  • SUPDMBP6K maintenance bypass
  • WEBCARDLXE network card
  • USB cable
  • RS-232 cable
  • Tower support stands
  • Cable gland for hardwire connection
  • Rack-mounting hardware for UPS and transformer (2x 9RK)
  • Maintenance bypass mounting hardware
  • Quick start guide
Cisco compatible Energy Star certified RoHS compliant VMware ready application


UPC Code037332286369
UPS TypeOn-Line
Input PhaseSingle-Phase
Rated input current (Maximum Load)23.3A
Nominal Input Voltage(s) Supported200V AC; 208V AC; 220V AC; 230V AC; 240V AC
Nominal Input Voltage DescriptionFactory configured to 208V
UPS Input Connection TypeHardwire; L6-30P
Input Circuit Breakers20A
UPS Input Cord Length (ft.)10
Recommended Electrical Service30A
Input Plug TypeNEMA L6-30P
Total Harmonic Distortion  < 2% THDV on linear load; < 5% THDV on non-linear load
Input Cord Length (ft.)10
Output Capacity (VA)5000
Output Capacity (kVA)5
Output Capacity (Watts)4500
Output Capacity (kW)4.5
Power Factor  0.9
Crest Factor  3:1
Nominal Voltage Details100V, 110V, 120V, 200V, 208V, 220V, 230V, 240V
Frequency Compatibility50 / 60 Hz
Frequency Compatibility Details50 or 60Hz, autosensing or configurable as a frequency converter
Output Voltage Regulation (Line Mode)+/- 1%
Output Voltage Regulation (Battery Mode)+/- 1%
Output Receptacle DetailsHardwire output: 200-240V
Output Circuit Breakers20A breaker protects L6-20R and 5-20R outlets
Output AC Waveform (AC Mode)Pure Sine wave
Output AC Waveform (Battery Mode)Pure Sine wave
Nominal Output Voltage(s) Supported120V; 200V; 208V; 220V; 230V; 240V
Output Receptacles(18) 5-20R; (1) Hardwire (200-240V); (2) L6-20R; (1) L6-30R
Battery TypeValve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)  3 min. (4500W)
Runtime Half Load (min.)  11 min. (2250W)
Expandable RuntimeYes
Expandable Runtime DescriptionAdd up to 4 extended battery modules (EBM). Part number  BP180RT 
External Battery Pack Compatibility   BP180RT 
DC System Voltage (VDC)180
Battery AccessBattery access door
Internal UPS Replacement Battery Cartridge 744-A1974 
Battery Replacement DescriptionHot-swappable, user replaceable batteries. UPS requires 1 Replacement Battery Cartridge.
Voltage Regulation DescriptionOnline, double-conversion power conditioning
Front Panel LCD DisplayLCD graphical display
SwitchesRPO / ROO / MBP
Alarm Cancel OperationPress ESC to silence the alarm
Audible AlarmAudible alarm indicates utility failure, low-battery, overload, other UPS/Battery fault or remote shutdown conditions
LED Indicators4 status-indicating LEDs
UPS AC Suppression Response Time0 ms
EMI / RFI AC Noise Suppression  Yes
Primary Form FactorRackmount; Tower
Rack Height  6U
Cooling MethodFan
Included Mounting Accessory DescriptionIncludes 4 post rackmount and tower pedestal accessories
Installation Form Factor NotesListed 34" depth includes maintenance bypass installed on the back of the UPS power module. Alternate maintenance bypass installation options are available for short rack depth needs. Relocating the maintenance bypass decreases the unit depth to 27.03".
Installation Form Factors Supported with Included Accessories4 post 19 inch rackmount; Tower
Installation Form Factors Supported with Optional Accessories2 post rackmount ( RK2PC )
Minimum Required Rack Depth (inches)31
Minimum Required Rack Depth with External Battery Pack (cm)79
Minimum Required Rack Depth with External Battery Pack (in.)31
Shipping Dimensions (hwd / in.)39.45 x 38.00 x 28.50
Shipping Weight (lbs.)257.24
UPS Housing MaterialMetal
UPS Power Module Weight (kg)48.08
UPS Power Module Weight (lbs.)106
Unit Dimensions (hwd / in.)10.200 x 17.300 x 34.000
Unit Weight (lbs.)206.500
Operating Temperature Range32° to 104°F (0° to 40°C)
Relative Humidity0-95% non-condensing
AC Mode Efficiency Rating (100% Load)93
AC Economy Mode Efficiency Rating (100% Load)98
Online Mode Heat Dissipation (BTU/Hr) @ Full Load  1150
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load  1560
Operating Elevation0-3280 ft. (0-1000 m)
Audible Noise<45 dB at 1 meter
Network Management Cards WEBCARDLXE 
Network Monitoring Port DescriptionWEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
PowerAlert SoftwareFor local monitoring via the UPS’s built-in communication ports, download PowerAlert software at
Communications CableUSB and DB9 serial cables included
Network Management Card DescriptionNetwork management card included
Communications Interface(1) Contact closure; (1) Included network card; (1) RS-232; (1) USB
Emergency Power Off (EPO)/Remote On-Off (ROO)Yes
Transfer Time  No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)176V
High Voltage Transfer to Battery Power (Setpoint)276V
Cold Start (Startup in Battery Mode During a Power Failure)Cold-start operation supported
High Availability UPS Features  Automatic Voltage Regulation (AVR); Expandable battery backup; Hot swappable batteries; On-Line/Double-Conversion; Pure sine wave output; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving FeaturesHigh efficiency economy mode operation
UPS ApplicationsMission Critical Applications
Product CertificationsNOM (Mexico); cUL Listed; EN 62040-2
Product ComplianceFCC Part 15 Class A (USA); CE (Europe); FCC (USA); ENERGY STAR Qualified; RoHS
Product Warranty Period (U.S. & Canada)2-year limited warranty
Connected Equipment Insurance (U.S., Canada & Puerto Rico)$250,000 Ultimate Lifetime Insurance 
Extended Service Plans

5-year depot exchange plan: TL9SW5Y-6000UC

  • Expedited parts coverage for 5 years
  • Parts, electronics, and UPS battery coverage
  • Next business day shipping
  • Technical support

5-year onsite plan: TLWFLN75XX-6009UC

  • Onsite parts and labor coverage for 5 years
  • Parts, electronics, and UPS battery coverage
  • 24x7 onsite labor coverage, next-day response
  • Next-day shipping
  • Technical support

Startup 24x7: TLSU05NXXX-6009UC
Assembly 24x7: TLAS00NXXX-6009UC
Onsite preventative maintenance 24x7: TL0005NXXX-6009UC

Questions & Answers


UPS Replacement Batteries

  Model Number Description
Eaton Internal Replacement Battery Cartridge (RBC) for Select 5kVA to 6kVA Online UPS Systems and EBMs 744-A1974 744-A1974 Eaton Internal Replacement Battery Cartridge (RBC) for Select 5kVA to 6kVA Online UPS Systems and EBMs

UPS Battery Packs

  Model Number Description
180V Extended Battery Module (EBM) for SmartOnline UPS Systems, 3U Rack/Tower BP180RT BP180RT 180V Extended Battery Module (EBM) for SmartOnline UPS Systems, 3U Rack/Tower

Environmental Sensors

  Model Number Description
EnviroSense2 (E2) Environmental Sensor Module, Temperature E2MT E2MT EnviroSense2 (E2) Environmental Sensor Module, Temperature
EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs E2MTDO E2MTDO EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs
EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs E2MTHDI E2MTHDI EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs


  Model Number Description
2-Post Rack-Mount Installation Kit for Select UPS Systems RK2PC RK2PC 2-Post Rack-Mount Installation Kit for Select UPS Systems

Services & Extended Warranties

Preventive Maintenance

Part Number Description
TL0005NXXX6009UC UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS
TLWFLN72XX6009UC 2-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems
TLWFLN73XX6009UC 3-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems
TLWFLN75XX6009UC 5-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems

Extended Warranty

Part Number Description
TL9SW3Y6000UC 3-Year Extended Warranty SU 3001-6000 VA UPS systems

Unpacking & Assembly

Part Number Description
TLAS00NXXX6009UC UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS


Part Number Description
TLSU05NXXX6009UC UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email