Eaton
10000 Woodward Avenue
Woodridge, Illinois 60517
+1 773-869-1776
+1 (773) 869-1329
cpdipresaleshelp@eaton.com
United States
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Product Status Current Model Number: SR25UB

25U SmartRack Standard-Depth Half-Height Server Rack Enclosure, Doors and Side Panels

Warranty

Your product is still covered under warranty if it was purchased after 3/28/2019.

5-year limited warranty

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Product Warranty

Product Warranty Period (Worldwide)

5-YEAR LIMITED WARRANTY

Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 5 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.

Product Registration

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Eaton's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from an Eaton authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Eaton products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Eaton will repair or replace the product at Eaton's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Eaton for replacement under warranty. You should first consult with Eaton Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Eaton does not accept product returns that are not under warranty. If you bought the wrong Eaton product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

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Questions & Answers

Parts & Accessories

Data Center & IT Rack Cooling

  Model Number Description
SmartRack 3U Fan Panel - 3-120V high-performance fans; 210 CFM; 5-15P plug SRFAN3U SRFAN3U SmartRack 3U Fan Panel - 3-120V high-performance fans; 210 CFM; 5-15P plug
SmartRack Roof-Mounted Fan Panel - 6-120V high-performance fans; 630 CFM, 5-15P plug SRFANROOF SRFANROOF SmartRack Roof-Mounted Fan Panel - 6-120V high-performance fans; 630 CFM, 5-15P plug
SmartRack 3U Fan Panel - 3 208-240V high-performance fans; 315 CFM; C14 inlet SRXFAN3U SRXFAN3U SmartRack 3U Fan Panel - 3 208-240V high-performance fans; 315 CFM; C14 inlet
SmartRack Roof-Mounted Fan Panel - 6 208/240V high-performance fans; 420 CFM; C14 inlet SRXFANROOF SRXFANROOF SmartRack Roof-Mounted Fan Panel - 6 208/240V high-performance fans; 420 CFM; C14 inlet

Cable Management

  Model Number Description
SmartRack 1U Horizontal Cable Manager - Finger duct with cover SRCABLEDUCT1U SRCABLEDUCT1U SmartRack 1U Horizontal Cable Manager - Finger duct with cover
SmartRack 10-ft. x 1-ft. (3 m x 0.3 m) Cable Ladder, 2 sections - SRCABLETRAY/SRLADDERATTACH needed SRCABLELADDER SRCABLELADDER SmartRack 10-ft. x 1-ft. (3 m x 0.3 m) Cable Ladder, 2 sections - SRCABLETRAY/SRLADDERATTACH needed
SmartRack 1U Horizontal Cable Manager - Flexible ring type SRCABLERING1U SRCABLERING1U SmartRack 1U Horizontal Cable Manager - Flexible ring type
SmartRack 2U Horizontal Cable Manager - Flexible ring type SRCABLERING2U SRCABLERING2U SmartRack 2U Horizontal Cable Manager - Flexible ring type
SmartRack Roof-Mounted Cable Trough - Provides cable routing and power/data cable segregation SRCABLETRAY SRCABLETRAY SmartRack Roof-Mounted Cable Trough - Provides cable routing and power/data cable segregation
SmartRack Roof-Mounted Cable Trough Vertical Expansion Plates - Requires SRCABLETRAY SRCABLETRAYEXP SRCABLETRAYEXP SmartRack Roof-Mounted Cable Trough Vertical Expansion Plates - Requires SRCABLETRAY

Accessories

  Model Number Description
4-Post Rack-Mount Installation Kit of select Rack-Mount UPS Systems 4POSTRAILKIT 4POSTRAILKIT 4-Post Rack-Mount Installation Kit of select Rack-Mount UPS Systems
SmartRack 4-Post 1U Universal Adjustable Rack-Mount Shelf Kit 4POSTRAILKIT1U 4POSTRAILKIT1U SmartRack 4-Post 1U Universal Adjustable Rack-Mount Shelf Kit
SmartRack 1U Blanking Panel Kit, Toolless-Mounting, 10 pieces SR1UPANEL10 SR1UPANEL10 SmartRack 1U Blanking Panel Kit, Toolless-Mounting, 10 pieces
SmartRack 1U Blanking Panel Kit, Toolless-Mounting, 200 pieces SR1UPANEL200 SR1UPANEL200 SmartRack 1U Blanking Panel Kit, Toolless-Mounting, 200 pieces
SmartRack 1U Blanking Panel Kit, Toolless-Mounting, 50 pieces SR1UPANEL50 SR1UPANEL50 SmartRack 1U Blanking Panel Kit, Toolless-Mounting, 50 pieces
SmartRack Bolt-Down Kit - Secures stabilizing brackets or plates to facility floor SRBOLTDOWN SRBOLTDOWN SmartRack Bolt-Down Kit - Secures stabilizing brackets or plates to facility floor
SmartRack Square Hole Hardware Kit with 50 M5 screws and washers SRCAGENUT5MM SRCAGENUT5MM SmartRack Square Hole Hardware Kit with 50 M5 screws and washers
SmartRack Square Hole Hardware Kit with 50 M6 screws and washers SRCAGENUTS SRCAGENUTS SmartRack Square Hole Hardware Kit with 50 M6 screws and washers
SmartRack Square Hole Hardware Kit with 50 pcs 12-24 screws and washers SRCAGENUTS1224 SRCAGENUTS1224 SmartRack Square Hole Hardware Kit with 50 pcs 12-24 screws and washers
SmartRack Door Handles with Combination Lock with Bypass Key, 2-pack for Front and Rear Doors SRCOMBO SRCOMBO SmartRack Door Handles with Combination Lock with Bypass Key, 2-pack for Front and Rear Doors
SmartRack Rack Enclosure Extension Frame - Increases rack external & maximum mounting Deep SREXTENDER SREXTENDER SmartRack Rack Enclosure Extension Frame - Increases rack external & maximum mounting Deep
SmartRack Enclosure Filter Kit SRFILTER SRFILTER SmartRack Enclosure Filter Kit
SmartRack Copper Bus Grounding Bar for 24U and 25U Racks SRGROUND25 SRGROUND25 SmartRack Copper Bus Grounding Bar for 24U and 25U Racks
SmartRack Drip Resistant Roof SRPAGODAROOF SRPAGODAROOF SmartRack Drip Resistant Roof
SmartRack 2U Cantilever Fixed Shelf (60 lbs / 27.2 kgs capacity; 18-in. / 457 mm Deep) SRSHELF2P SRSHELF2P SmartRack 2U Cantilever Fixed Shelf (60 lbs / 27.2 kgs capacity; 18-in. / 457 mm Deep)
SmartRack 1U Cantilever Fixed Shelf (40 lbs / 18.1 kgs capacity; 12-in. / 305 mm Deep) SRSHELF2P1U SRSHELF2P1U SmartRack 1U Cantilever Fixed Shelf (40 lbs / 18.1 kgs capacity; 12-in. / 305 mm Deep)
SmartRack 1U Cantilever Toolless Mount Fixed Shelf (30 lbs / 13.6 kgs capacity; 12 in./305 mm Deep) SRSHELF2P1UTM SRSHELF2P1UTM SmartRack 1U Cantilever Toolless Mount Fixed Shelf (30 lbs / 13.6 kgs capacity; 12 in./305 mm Deep)
SmartRack 2U Cantilever Fixed Shelf (60 lbs / 27.2 kgs capacity; 21 in. / 533.4 mm Deep) SRSHELF2PDP SRSHELF2PDP SmartRack 2U Cantilever Fixed Shelf (60 lbs / 27.2 kgs capacity; 21 in. / 533.4 mm Deep)
SmartRack 2U Cantilever Toolless Mount Fixed Shelf (50 lbs /22.7 kgs capacity; 18 in./457 mm Deep) SRSHELF2PTM SRSHELF2PTM SmartRack 2U Cantilever Toolless Mount Fixed Shelf (50 lbs /22.7 kgs capacity; 18 in./457 mm Deep)
SmartRack Heavy-Duty Fixed Shelf (250 lbs / 113.4 kgs capacity; 26 in/660 mm Deep) SRSHELF4PHD SRSHELF4PHD SmartRack Heavy-Duty Fixed Shelf (250 lbs / 113.4 kgs capacity; 26 in/660 mm Deep)
SmartRack Fixed Heavy-Duty Toolless Mount Shelf (250 lbs / 113.4 kgs capacity; 26 in./660 mm Deep) SRSHELF4PHDTM SRSHELF4PHDTM SmartRack Fixed Heavy-Duty Toolless Mount Shelf (250 lbs / 113.4 kgs capacity; 26 in./660 mm Deep)
SmartRack Keyboard Shelf (25 lbs / 11.3 kgs capacity; 16 in / 406 mm Deep) SRSHELF4PKYBD SRSHELF4PKYBD SmartRack Keyboard Shelf (25 lbs / 11.3 kgs capacity; 16 in / 406 mm Deep)
SmartRack Standard Sliding Shelf (50 lbs / 22.7 kgs capacity; 28.3 in/719 mm Deep) SRSHELF4PSL SRSHELF4PSL SmartRack Standard Sliding Shelf (50 lbs / 22.7 kgs capacity; 28.3 in/719 mm Deep)
SmartRack Heavy-Duty Sliding Shelf (200 lbs / 90.7 kgs capacity; 28.3 in/719 mm Deep) SRSHELF4PSLHD SRSHELF4PSLHD SmartRack Heavy-Duty Sliding Shelf (200 lbs / 90.7 kgs capacity; 28.3 in/719 mm Deep)
SmartRack Anti-Tip Stabilizing Plate Kit - Provides extra stability for standalone enclosures SRSTABILIZE SRSTABILIZE SmartRack Anti-Tip Stabilizing Plate Kit - Provides extra stability for standalone enclosures
SmartRack Magnetic Door Switch Kit for front and rear doors; requires ENVIROSENSE, TLNETEM, E2MTHDI or E2MTDI SRSWITCH SRSWITCH SmartRack Magnetic Door Switch Kit for front and rear doors; requires ENVIROSENSE, TLNETEM, E2MTHDI or E2MTDI
Heavy-Duty 2-post Front Mounting Ear Kit UPSHDEARKIT UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.