Part Number: SU5000RT4U
This Model has been retired and replaced by SU5000RTF. An Owner's Manual and other information for the SU5000RT4U is available on the model support page
Overview
Features
- True on-line, double-conversion UPS provides pure, full-time sine wave AC output free of surges, voltage fluctuations and line noise
- 5000VA/3800 watt output power capacity with dual voltage output of 208/120 or 240/120V
- 4U all-in-one high power density housing supports rackmount installation in only 4 rack spaces
- Dual conversion UPS actively converts raw input from AC to DC, then back to perfect sine wave AC output with enhanced protection from harmonic distortion, fast electrical impulses and other hard-to-solve power problems not addressed by other UPS types
- Input cord and outlets are mounted on a detachable backplate with manual bypass switch to enable hot-swappable UPS replacement without powering off connected equipment
- Provides perfectly regulated, sine wave output power free of line noise, transient surges and frequency variation for the most efficient operation of critical servers, networking and telecommunications equipment
- Maintains output within 3% of selected 208/120 or 240/120V nominal voltage during brownouts and overvoltages
- Supports connected equipment during blackouts for 14/6 minutes at half/full load levels, runtime is further expandable with optional external battery packs
- Intelligent battery management system extends battery life
- Some external battery configurations require the use of Tripp Lite's External Battery Configuration Software (see manual)
- Network interfaces support simultaneous communications via DB9 port, USB port and slot for network management card options
- Compatible with Tripp Lite UPS management card options WEBCARDLX, SNMPWEBCARD, MODBUSCARD and RELAYIOCARD
- USB & Serial ports enable data-saving unattended shutdown when used with Tripp Lite's PowerAlert software, available via FREE download from tripplite.eaton.com/products/power-alert
- Includes USB and DB9 serial ports; Built-in DB9 port offers both enhanced RS-232 enabled monitoring data, plus contact closure monitoring ability
- HID-compliant USB interface enables integration with built-in power management and auto shutdown features of Windows and Mac OS X.
- Built-in Emergency Power Off (EPO) interface with cable
- Includes 12 built-in output receptacles (2 L6-30R, 2 L6-20R, 8 NEMA 5-15/20R)
- L14-30P split phase, 4 wire plug-in connection (featured on included detachable PDU). Optional hardwire input/output PDU available separately
- Front panel LEDs and LCD readout with scroll button enables visual confirmation of all major UPS functions and current site electrical conditions
- Front panel switches enable power on/off control, self-test and alarm cancel functions
- Included adjustable mounting rails support installation in 4 post 19-inch rack enclosures
- Optional 2-9USTAND set of tower stands supports upright tower installation
- Optional 2POSTRMKITHD accessory enables 2-post rackmount installation
- UPS ships fully assembled in full compliance with DOT regulations, no time consuming connection of internal batteries by user is required
- Fault tolerant electronic bypass maintains utility output during a variety of UPS fault conditions
- Detachable PDU with built-in manual bypass switch enables hot-swappable UPS replacement without powering off connected equipment
- $250,000 Ultimate Lifetime Insurance (U.S., Canada, and Puerto Rico only)
System Requirements
- Electrical Service: 125/250V, 4-wire, split phase, 30A
- Communication Interface: serial DB-9 or USB
- Compatible with all standard 19-in. equipment
Package Includes
- SU5000RT4U UPS System (with SUPDMB56 detachable PDU module)
- USB, DB9 and EPO cabling
- Rackmount installation kit for 4 post rack enclosures
- Owner's manual and warranty information
Specifications
OVERVIEW
UPC Code | 037332126481 |
UPS Type | On-Line |
INPUT
Input Phase | Single-Phase |
Rated input current (Maximum Load) | 21A |
Nominal Input Voltage(s) Supported | 120/208V (Split phase L1,L2,N,G); 120/240V (Split phase L1,L2,N,G) |
UPS Input Connection Type | L14-30P |
UPS Input Connection Description | 4 wire split-phase input (L1, L2, N, G) |
UPS Input Cord Length (ft.) | 10 |
Recommended Electrical Service | 30A 208/120V Split Phase |
OUTPUT
Output Capacity (VA) | 5000 |
Output Capacity (kVA) | 5 |
Output Capacity (Watts) | 3800 |
Output Capacity (kW) | 3.8 |
Output Capacity Details | Supports up to 105% load continuously in double conversion mode, 106 to 125% for 3 minutes, 126 to 150% for 30 seconds; Loads over 150% trigger immediate bypass mode operation to support equipment directly from mains power; Double conversion mode is automatically restored as the overload is cleared |
Power Factor | 0.8 |
Crest Factor | 3:1 |
Nominal Voltage Details | 240/120V or 208/120V split phase output |
Frequency Compatibility | 60 Hz |
Output Voltage Regulation (Line Mode) | +/- 3% |
Output Voltage Regulation (Economy Line Mode) | +/- 10% |
Output Voltage Regulation (Battery Mode) | +/- 3% |
Output Circuit Breakers | 20A branch rated breakers (x4) protect 2 5-15/20R outlets each, 20A double pole breakers (x2) protect one L6-20R each, L6-30R outlets are unbreakered |
Output AC Waveform (AC Mode) | Pure Sine wave |
Output AC Waveform (Battery Mode) | Pure Sine wave |
Nominal Output Voltage(s) Supported | 120V; 208V; 240V |
Output Receptacles | (8) 5-15/20R; (2) L6-20R; (2) L6-30R |
BATTERY
Battery Type | Valve Regulated Lead Acid (VRLA) |
Runtime Full Load (min.) | 6 min. (3800w) |
Runtime Half Load (min.) | 14 min. (1900w) |
Expandable Runtime | Yes |
External Battery Pack Compatibility | BP192V12-3U ; BP192V5RT2U (limit 1); BP192V787C-1PH |
DC System Voltage (VDC) | 192 |
Battery Recharge Rate (Included Batteries) | Less than 6 hours from 10% to 80% (typical, full load discharge) |
Battery Access | Front panel battery access door |
Internal UPS Replacement Battery Cartridge | RBC9-192 |
Battery Replacement Description | Hot-swappable, user replaceable batteries |
VOLTAGE REGULATION
Voltage Regulation Description | +/-3% output voltage regulation in online, double-conversion mode |
Overvoltage Correction | Corrects overvoltages to 140 (measured L1-N : L2-N) |
Undervoltage Correction | Corrects undervoltages to 65 (measured L1-N : L2-N) |
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display | Selectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options; LED/LCD panel rotates for viewing in rack/tower formats |
Switches | Includes main power off/on switch, plus 2 switches to set and execute scrollable LCD functions. A manual bypass switch featured on the detachable PDU allows for complete removal of the UPS during routine maintenance without disrupting power to connected loads. Battery Charge level switch allows the charger output to be adjusted to a higher charge rate when additional battery packs are added. |
Alarm Cancel Operation | Alarm cancel switch |
Audible Alarm | Unique audible alarms for all major UPS, environmental and power conditions (see manual) |
LED Indicators | 6 LEDs indicate line power, online mode, economy/bypass mode, on-battery, charger and AC output status; LCD screen offers additional information and control options |
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating | 1810 |
UPS AC Suppression Response Time | Instantaneous |
EMI / RFI AC Noise Suppression | Yes |
PHYSICAL
Primary Form Factor | Rackmount |
Rack Height | 4U |
Cooling Method | Fan |
Included Mounting Accessory Description | Includes 4 post rackmount installation accessories |
Installation Form Factors Supported with Included Accessories | 4 post 19 inch rackmount |
Installation Form Factors Supported with Optional Accessories | 2 post rackmount ( 2POSTRMKITHD ); Tower ( 2-9USTAND ) |
Maximum Device Depth (in.) | 30.6 |
Minimum Required Rack Depth with External Battery Pack (cm) | 87 |
Minimum Required Rack Depth with External Battery Pack (in.) | 34.2 |
Minimum Required Rack Depth without External Battery Pack (cm) | 87 |
Minimum Required Rack Depth without External Battery Pack (in.) | 34.2 |
Primary UPS Depth (mm) | 777 |
Primary UPS Height (mm) | 175 |
Primary UPS Width (mm) | 445 |
Shipping Dimensions (hwd / in.) | 14.00 x 24.00 x 36.00 |
Shipping Weight (lbs.) | 208.00 |
Unit Dimension Details | MINIMUM REQUIRED RACK DEPTH specifications refer to the internal FRONT RAIL to REAR DOOR dimension a compatible rack enclosure is required to accommodate for the UPS configuration described; All minimum required rack depth figures include any additional distance required to accommodate connected equipment plugs |
UPS Housing Material | Steel |
UPS Power Module Dimensions (hwd, in.) | 6.89 x 17.5 x 30.6 |
UPS Power Module Weight (kg) | 67.86 |
UPS Power Module Weight (lbs.) | 149.6 |
ENVIRONMENTAL
Operating Temperature Range | +32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius |
Storage Temperature Range | +5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius |
Relative Humidity | 0 to 95%, non-condensing |
AC Mode BTU / Hr. (Full Load) | 1441 |
AC Economy Mode BTU / Hr. (Full Load) | 827 |
AC Economy Mode Efficiency Rating (100% Load) | 94% |
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load | 1283 |
Operating Elevation | 0-3000m (0 to 10,000 ft.) |
Audible Noise | 60 dBA at front side 1 meter |
COMMUNICATIONS
Network Management Cards | SNMPWEBCARD; WEBCARDLX; MODBUSCARD ; RELAYIOCARD |
Network Monitoring Port Description | RS232 and contact closure communications are supported on one DB9 port |
PowerAlert Software | For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert |
Communications Cable | USB and DB9 cabling included |
Network Management Card Description | Network management card optional |
Communications Interface | Contact closure; DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled) |
LINE / BATTERY TRANSFER
Transfer Time | No transfer time (0 ms.) in online, double-conversion mode |
Low Voltage Transfer to Battery Power (Setpoint) | 65V (L1-N:L2-N) |
High Voltage Transfer to Battery Power (Setpoint) | 140V (L1-N:L2-N) |
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure) | Cold-start operation supported |
High Availability UPS Features | Auto Probe Monitoring (requires WEBCARDLX); Automatic inverter bypass; Expandable battery backup; Hot swappable batteries; Hot swappable UPS power module; Manual bypass switch; On-Line/Double-Conversion; Remote management; Sine wave output; Surge/noise protection; Zero transfer time |
Green Energy-Saving Features | High efficiency economy mode operation; Schedulable daily hours of economy mode operation |
APPLICATIONS
UPS Applications | Mission Critical Applications |
WARRANTY & SUPPORT
Product Warranty Period (Worldwide) | 2-year limited warranty |
Connected Equipment Insurance (U.S., Canada & Puerto Rico) | $250,000 Ultimate Lifetime Insurance |
Questions & Answers

Documents & Downloads
Documentation
Product Literature
Useful Web Pages
Product Videos
- New Auto-Probe Feature on UPS Systems and PDUs
https://tripplite.eaton.com/video/new-auto-probe-feature-on-ups-systems-and-pdus/842795 - The Need for Hot-Swappable UPS Systems Demo
https://tripplite.eaton.com/video/the-need-for-hot-swappable-ups-systems-demo/45731
Product Images