Part Number: SU20KRTAA TAA
This Model has been retired and has not been replaced. An Owner's Manual and other information for the SU20KRTAA is available on the model support page
Features
Protects Mission-Critical Rack-Mounted Equipment against Damage, Downtime and Data Loss
This N+1 UPS system protects connected equipment against damage, downtime and data loss due to power outages, voltage fluctuations and transient surges. Featuring an 18,000W capacity, high 0.9 power factor, true on-line operation with pure sine wave output and zero transfer time to battery, the SmartOnline® SU20KRTAA provides the highest level of battery backup and AC power protection for critical server, network and telecom equipment. It offers automatic N+1 redundancy at load levels up to 10kVA and non-redundant operation from 10kVA all the way up to 20kVA.
Reliable, Expandable Battery Backup
UPS battery backup keeps connected equipment operational through short power failures, and provides time to save data and perform an orderly system shutdown in case of a prolonged blackout. The external battery provides 12.5 minutes of support at half load and 4.3 minutes at full load. During normal operation, incoming utility power keeps the battery fully charged so backup power will be available when needed. For mission-critical applications demanding continuous uptime, the 20kVA UPS can provide expandable runtime with optional external battery packs, such as Tripp Lite’s field-replaceable, hot-swappable BP240V10RT3UTAA (sold separately). A battery-independent restart ensures automatic UPS power-up after lengthy power outages, even with expired batteries.
Easily Hot-Swappable with No Expensive Service Calls or Downtime Needed
With its parallel PDU, the SU20KRTAA with manual bypass switching enables hot-swappable replacement of all major UPS system components in both N+1 and combined operating modes. In bypass mode, the PDU passes power to equipment without the use of the power and battery modules, allowing them to be removed while keeping your application in operation. When making repairs or replacing a battery, no lengthy service calls or downtime are necessary.
Intuitive Front-Panel Interface for Convenient UPS Operation and Monitoring
Front-panel LEDs indicate line power, online mode, bypass mode, on-battery, charger and AC output status at a glance. The LCD readout with scroll controls supports visual monitoring of a variety of control options to support advanced UPS settings and configurations. The panel rotates for comfortable viewing in rack-mount or tower configuration.
Optional WEBCARDLX Network Interface Offers 24/7 Access
An accessory slot accommodates the optional Java-free HTML5-based WEBCARDLX interface, which enables full remote access for site power and UPS status monitoring, configuration, control and email notifications via secure web browser, SNMP, telnet or SSH. It supports 10/100 Mbps auto-sensing for optimum communication with an Ethernet network. Automated alerts help prevent accidental overloads, power loss and downtime.
Advanced Communications Ports
USB and DB9 ports (cables are included) enable data-saving unattended shutdown of connected systems when used with Tripp Lite’s free downloadable PowerAlert® software. Capabilities include detailed monitoring of load levels, self-test data and utility power conditions.
Versatile Installation Options
Hardware is included for mounting the 20kVA UPS system in 12U of space in an EIA-standard 19-inch 4-post rack. Use four optional 2POSTRMKITHD kits for 2-post rack mounting or two optional 2-9USTAND kits for mounting in an upright tower position.
TAA-Compliant UPS for GSA Schedule Purchases
The SU20KRTAA is compliant with the Federal Trade Agreements Act (TAA) for GSA Schedule purchases.
2-Year Warranty, $250K Ultimate Lifetime Insurance and Environmentally Responsible Design
The SU20KRTAA comes with a 2-year warranty and $250,000 of Ultimate Lifetime Insurance for any connected components damaged by a power surge (U.S., Canada and Puerto Rico only). It’s manufactured in compliance with strict RoHS specifications, reflecting Tripp Lite’s commitment to environmental responsibility.
Package Includes
- (2) SU10KRT3UPMTAA hot-swappable UPS power modules
- SUPDMB20KTAA parallel PDU w/maintenance bypass switch
- (2) BP240V10RT3UTAA external battery packs
- USB cable
- DB9 cable
- EPO cable
- Rack-mounting hardware
- Owner’s manual
Specifications
OVERVIEW
| UPC Code | 037332223777 |
| UPS Type | On-Line |
INPUT
| Input Phase | Single-Phase |
| Rated input current (Maximum Load) | 112.2A (200V), 108A (208V), 102A (220V), 97.6A (230V), 93.6A (240V) |
| Nominal Input Voltage(s) Supported | 200V AC; 208V AC; 240V AC |
| UPS Input Connection Type | Hardwire |
| UPS Input Connection Description | 3 wire single phase input (L1, L2, G) |
| Recommended Electrical Service | 125A @ 200V, 208V, or 240V (L1, L2, G) |
OUTPUT
| Output Capacity (VA) | 20000 |
| Output Capacity (kVA) | 20.00 |
| Output Capacity (Watts) | 18000 |
| Output Capacity (kW) | 18.00 |
| Output Capacity Details | Supports up to 105% load continuously in double conversion mode, 106 to 125% for 1 minute, 126% to 150% for 30 seconds; Loads over 150% trigger immediate bypass mode operation to support loads directly from mains power; Double conversion mode is automatically restored as load levels are reduced to 95% or less |
| Power Factor | 0.9 |
| Crest Factor | 3:1 |
| Nominal Voltage Details | Voltage selection via front panel LCD interface |
| Frequency Compatibility | 50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion |
| Frequency Compatibility Details | Output frequency matches input nominal on startup; Frequency conversion mode enables conversion of 60Hz to 50Hz or 50Hz to 60Hz (no de-rating) |
| Output Voltage Regulation (Line Mode) | +/- 2% |
| Output Voltage Regulation (Battery Mode) | +/- 2% |
| Output Circuit Breakers | Two built-in 30A breakers protect one L6-30R outlet each; Eight built-in 20A breakers protect one C19 outlet each |
| Output AC Waveform (AC Mode) | Pure Sine wave |
| Output AC Waveform (Battery Mode) | Pure Sine wave |
| Nominal Output Voltage(s) Supported | 200V; 208V; 240V |
| Output Receptacles | (2) L6-30R; (8) C19 |
BATTERY
| Battery Type | Valve Regulated Lead Acid (VRLA) |
| Runtime Full Load (min.) | 4.3 min. (18kW) |
| Runtime Half Load (min.) | 12.5 min. (9000W) |
| Expandable Runtime | Yes |
| Expandable Runtime Description | For best results, add external batteries in multiples of two so that both included 10kVA power modules have an equal number and type of connected battery packs |
| External Battery Pack Compatibility | BP240V10RT3UTAA; BP240V787C-1PH |
| DC System Voltage (VDC) | 240 |
| Battery Recharge Rate (Included Batteries) | Less than 6 hours from 10% to 90% (typical, full load discharge) |
| Battery Replacement Description | Hot-swappable, user replaceable external battery packs |
VOLTAGE REGULATION
| Voltage Regulation Description | 2% output voltage regulation in standard online, double-conversion mode |
| Overvoltage Correction | Corrects overvoltages up to 300V |
| Undervoltage Correction | Corrects undervoltages as low as 100V |
USER INTERFACE, ALERTS & CONTROLS
| Front Panel LCD Display | Selectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options; LED/LCD panel rotates for viewing in rack/tower formats; LCD Display supports ENGLISH, FRENCH, GERMAN, ITALIAN, SPANISH and PORTUGUESE (see manual) |
| Switches | 2 Switches control off/on power status and alarm-cancel/self-test operation; 2 additional switches support set and execute scrolling LCD functions; bundled PDU includes bypass switch to enable hot-swap UPS power module replacement |
| Alarm Cancel Operation | Alarm cancel switch |
| Audible Alarm | Unique audible alarms for all major UPS, environmental and power conditions (see manual) |
| LED Indicators | 6 LEDs indicate line power, online mode, bypass mode, on-battery, charger and AC output status; LCD screen offers additional information and control options |
SURGE / NOISE SUPPRESSION
| UPS AC Suppression Joule Rating | 2565 |
| UPS AC Suppression Response Time | Instantaneous |
| EMI / RFI AC Noise Suppression | Yes |
PHYSICAL
| Primary Form Factor | Rackmount |
| Rack Height | 12U |
| Cooling Method | Fans |
| Included Battery Pack Dimensions (hwd / in.) | 5.25 x 17.50 x 25.00 |
| Included Battery Pack Weight (lbs.) | 159 |
| Included Mounting Accessory Description | 4 sets of adjustable 4 post rack rails included (one for each included 3U module) |
| Installation Form Factors Supported with Included Accessories | 4 post 19 inch rackmount |
| Installation Form Factors Supported with Optional Accessories | 2 post rackmount ( 2POSTRMKITHD ); Tower ( 2-9USTAND ) |
| Maximum Device Depth (in.) | 33 |
| Minimum Required Rack Depth (inches) | 38 |
| Optional Mounting Accessory Notes | Qty 4 2POSTRMKITHD required; Qty 2 2-9USTAND required |
| Primary UPS Depth (mm) | 656 |
| Primary UPS Height (mm) | 131 |
| Primary UPS Width (mm) | 445 |
| Shipping Dimensions (hwd / in.) | 36.00 x 40.25 x 51.00 |
| Shipping Weight (lbs.) | 601.00 |
| Unit Dimension Details | Includes 2 SU10000RT3UPMTAA UPS/Power modules, 2 BP240V10RT3UTAA Battery packs and SUPDMB20KTAA parallel bypass PDU; Listed weights and dimensions for UPS/Power module and Included battery pack each refer to a single unit; MAXIMUM DEVICE DEPTH specification refers to the whole UPS installed depth with parallel bypass PDU installed |
| UPS Housing Material | Steel |
| UPS Power Module Dimensions (hwd, in.) | 5.14 x 17.50 x 25.82 |
| UPS Power Module Weight (kg) | 19.96 |
| UPS Power Module Weight (lbs.) | 44 |
ENVIRONMENTAL
| Operating Temperature Range | +32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius |
| Storage Temperature Range | +5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius |
| Relative Humidity | 0 to 95%, non-condensing |
| AC Mode BTU / Hr. (Full Load) | 6830 |
| AC Mode Efficiency Rating (100% Load) | 90% |
| Battery Mode Heat Dissipation (BTU/Hr) @ Full Load | 9185 |
| Operating Elevation | 0-3000m (0 to 10,000 ft.) |
| Audible Noise | 60 dBA at front side 1 meter |
COMMUNICATIONS
| Network Management Cards | SNMPWEBCARD; TLNETCARD ; WEBCARDLX; MODBUSCARD ; RELAYIOCARD |
| Network Monitoring Port Description | Applications utilizing any supported network management card option, require the installation of two of the same model network card – install one card per included UPS power module; RELAYIOMINI installation requires removal of panel containing USB ports on each included UPS power module |
| PowerAlert Software | For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert |
| Communications Cable | USB, DB9 serial and EPO cables included |
| WatchDog Compatibility | Supports Watchdog application, OS and hard-reboot restart options for remote applications |
| Network Management Card Description | Network management card optional |
| Communications Interface | DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled) |
LINE / BATTERY TRANSFER
| Transfer Time | No transfer time (0 ms.) in online, double-conversion mode |
| Low Voltage Transfer to Battery Power (Setpoint) | 100V |
| High Voltage Transfer to Battery Power (Setpoint) | 300V |
FEATURES & SPECIFICATIONS
| Cold Start (Startup in Battery Mode During a Power Failure) | Cold-start operation supported |
| High Availability UPS Features | Auto Probe Monitoring (requires WEBCARDLX); Automatic inverter bypass; Expandable battery backup; Hot swappable UPS power module; Hot swappable batteries; Manual bypass switch; N+1 Redundant up to 50% capacity; On-Line/Double-Conversion; Remote management; Sine wave output; Surge/noise protection; Zero transfer time |
| Green Energy-Saving Features | Support for daily startup and shutoff |
APPLICATIONS
| UPS Applications | Mission Critical Applications |
STANDARDS & COMPLIANCE
| Product Certifications | CSA (Canada); UL 1778 |
| Product Compliance | RoHS; FCC Part 15 Class A (USA) |
WARRANTY & SUPPORT
| Product Warranty Period (Worldwide) | 2-year limited warranty |
| Connected Equipment Insurance (U.S., Canada & Puerto Rico) | $250,000 Ultimate Lifetime Insurance |
Questions & Answers
Accessories
UPS Battery Packs
| Model Number | Description | |
|---|---|---|
 |
BP240V10RT3U | External 240V 3U Rack/Tower Battery Pack Enclosure + DC Cabling for select UPS Systems (BP240V10RT3U) |
Power Distribution Units (PDUs)
| Model Number | Description | |
|---|---|---|
 |
PDUMH20HV | 3.7kW Single-Phase Local Metered PDU, 208/230V (8 C13 & 2 C19), C20 / L6-20P Adapter, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA |
 |
PDUMH30HV | 5.5kW Single-Phase Local Metered PDU, 208/230V Outlets (16 C13 & 2 C19), L6-30P, 12 ft. (3.66 m) Cord, 2U Rack-Mount, TAA |
 |
PDUMH30HV19NET | 5.5kW Single-Phase Switched PDU - LX Interface, 208/230V Outlets (8 C13 & 6 C19), L6-30P Input, 15 ft. (4.57 m) Cord, 2U Rack-Mount, TAA |
 |
PDUMH30HVNET | 5.5kW Single-Phase Switched PDU - LX Interface, 208/230V Outlets (16 C13), L6-30P Input, 12 ft. (3.66 m) Cord, 2U Rack-Mount, TAA |
 |
PDUMNH30HV | 5.5kW Single-Phase Monitored PDU with LX Platform Interface, 208/230V Outlets (12-C13 and 4-C19), L6-30P, 12 ft. (3.66 m) Cord, 2U Rack-Mount, TAA |
 |
PDUMNV30HV2LX | 5.5kW Single-Phase Monitored PDU, LX Interface, 208/230V Outlets (36 C13/6 C19), L6-30P, 10 ft. (3.05 m) Cord, 0U 1.8m/70 in. Height, TAA |
 |
PDUMV20HV | 3.7kW Single-Phase Local Metered PDU, 208/230V Outlets (6-C19 & 32-C13 ) C20/L6-20P Cable 10 ft. (3.05 m) Cord, 0U Vertical |
 |
PDUMV30HV2 | 5.8kW Single-Phase Local Metered PDU, 200-240V Outlets (8 C19 and 40 C13), L6-30P, 10 ft. (3.05 m) Cord, 0U Vertical, TAA, 70 in. |
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
 |
MODBUSCARD | MODBUS Management Accessory Card for UPS Remote Monitoring and Control |
 |
RELAYIOCARD | Programmable Relay I/O Card |
 |
RELAYIOMINI | 3 Relay I/O Mini-module |
 |
TLNETCARD | SNMP/Web/Modbus Management Accessory Card for Compatible UPS Systems |
 |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems |
Accessories
| Model Number | Description | |
|---|---|---|
 |
2-9USTAND | 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems |
 |
2POSTRMKITHD | 2-Post Rack-Mount Installation Kit of 2U and Larger UPS, Transformer and Battery Pack Components |
 |
SU5000XFMR2UTAA | SmartOnline Step-Down Isolation Transformer, 208V to 120V, 5kVA, 5kW, 2U Rack-Mount, TAA |
 |
SU6000XFMR2UTAA | SmartOnline Step-Down Isolation Transformer, 208/240V to 120V, 6kVA, 6kW, 2U Rack-Mount, TAA |
Documents & Downloads
Documentation
- SU20KRTAA runtime chart
- PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
- Owner's Manual for SmartOnline 8kVA-10kVA UPS (Multi-language)
- Owner's Manual Addendum for External Battery Packs (Multi-Language)
- Owner's Manual for BP Battery (Multi-language)
- Owner's Manual for 8 and 10kVA Parallel PDUs (Multi-language)
- Installation Guide for Select Rackmount UPS
- Product Datasheet
Design Resources
Declarations of Conformity
Useful Web Pages
Product Videos
- New Auto-Probe Feature on UPS Systems and PDUs
https://tripplite.eaton.com/video/new-auto-probe-feature-on-ups-systems-and-pdus/842795
Product Images
